Diversified Mortgage Group

We have used Chary Steele at Diversifed Mortgage Group to refinance our home several times now. She has helped my husband and I to improve our credit and overall financial standing as well as letting us know when she can save us money on our current home loan. She does everything she can to reduce the stress for her customers and make the process as painless as possible. Give her a call and see what she can do for you!

Dave has been available time after time as we have bought and sold homes. He is prompt, polite, brilliant and speaks to me in a language I understand. I am so glad my Realtor, Gayle Threets, recommended him.

I want to provide an update to my previous review which was before I closed on my home. Claudia was not only amazingly helpful through the beginning process but she is the one that helped me get my first home. I had some pretty frustrating issues come up that she got me through, I honestly could not have done it without her help, kindness and vast knowledge of the field. She will be my broker for life (so you better not go anywhere Claudia!) and I have also recommended her to a family member who also loved her and is currently in escrow. She is the best in the world!

Debi was great, when she was in the office. Unfortunately she was out of the office on vacation when a new law went into effect which stated all loans opened for more than 90-​days were to be closed. So what was my notification of this? A very cryptic letter that only said the loan was devote «per applicant request»!
When I emailed Debi she got back to me quickly to explain but when she brought in her manager to the situation he couldn’t have cared any less, and the fact he didn’t care about customer service was evident.
How difficult would it have been to send a two line letter with the notice that stated the actual reason why the loan was closed, or even just send out a mass email explaining this HUGE change. Having to reapply means running my credit again (which only hurts your credit if you don’t know that already).
You would hope/​think/​want your mortgage brokers to at least pretend to care. Debi could have been proactive and given her clients a heads up before vacation, she didn’t. Rick could have pretended to know what customer service (or common sense was) but he didn’t.
Use a different broker if you have a chance.

MY loan officer Jack Copeland did not return my phone calls all week then emailed me from Mexico to let me know he is on vacation. My documents are locked in the office and no one has a key this unprofessional just left my loan hanging while he chills in Mexico. Took my business to another company

The best compliment is a referral…
As a new home sales manager, I refer all of my buyers to Michael Seroy with DMG/​CMG. Mike’s possesses the ability, along with his team (Jenn & Meghan) to put my buyers at ease. Mikes extensive knowledge & professionalism makes the loan process seamless. The diversity of programs that he offers my home buyers comes from a «Built to suit» attitude verses the ‘One size fits all” attitude that other outside banks/​brokers offer. Mike is extremely accessible & continues to give one on one attention to our buyers. Thank you Mike for making our new home owners happy!

We somehow were looking for a great mortgage person and during a open house the realtor recommended Charlett. She was amazing. I called her on a Sunday night and she was there every step of the way from there out. She made one of the worst loan processes ever a bit more of a breeze than it could have been.

I just purchased a new home using Mike Seroy of Diversified Mortgage. He and his staff were absolutely wonderful. They were so helpful, considerate and attentive to all of my questions. I would definitely recommend using Diversified Mortgage. They work with Kiper Homes who are equally as attentive. We secured out home and made a last minute upgrade to change a dining room to a bedroom and they were so accommodating. Escrow closed on time everything went very smooth. Thank you so much to Mike Seroy, Diversified Mortgage/​CMG, Kiper Homes and Leysa our sales agent. You are all wonderful people!

As a real estate agent, it’s important to find a dependable, responsive, knowledgeable, & respectable lender. I’ve worked with Marylou since 2002 and she’s been one of my preferred lender since then. She tries her best to always close on time and she stays on top of her files on a daily basis. Though there’s no perfect transaction, what I liked about her is she does her best to make things right in the end. She is highly dependable and is well liked.

Mary helped me in few loan processing. Initially I was new to do business with her, but as things progress I feel comfortable with the way things were moving.
And at the end I was very satisfied with the way she helped me in finishing the processing. She was following up with require agencies with timely manner and keep us informed at every stage, which helped before time, quick loan processing.
I strongly endorsed her to my friends for any such requirements.

Perhaps other agents at Diversified are good, but I just went through the misfortune of dealing with the worst loan agent that one could imagine. If you do go through this company, do NOT let Marylou near your file. She was remarkably disorganized, causing the real estate agent, homeowners insurance agent, and me to have to send the same documents over and over. She repeatedly filled out the application incorrectly and regardless of how many times I corrected her mistakes she always screwed up anything from my name to my marital status to my holdings. Due to her numerous delays and errors, the loan was turned down by the underwriter. The underwriter cited a problem that, had ONE simple letter that I provided been included, would never have been an issue. The chaos that this awful loan agent created with all her myriad errors was really amazing. Please don’t let her mess up your home purchase!

We just closed on a refi with through Rick at Diversified Mortgage and had an awesome experience. The entire process was seamless. He even came to our house for us to sign papers on a Sunday night after our kids went to bed. Amazing service and I always felt like he kept us up to date on what was going on. I would absolutely 100% recommend these people to my friends and family. We will come here next time for any mortgage/​refi needs. Thanks, Rick!

Matt Hergert walked me through ever step of the mortgage process with kindness and patients. I went to see him before I began looking for a home so that I would know exactly what I could afford and keep surprises to a minimum. Once I found my perfect home he walked me through the mounds of paperwork, answered all my questions (often more than once) and kept me informed of the paper trail progress. He kept on top of the details and made sure everything moved steadily. And when it came time for signing, he accompanied me, making sure I understood each item… being a first time single home buyer is very scary, it was so wonderful to know I had someone in my corner.

I give my hat off to Debi Zentner for being one of the nicest, honest, and straight forward people I have met. Debi was great with responding to us via email to obtain the needed documents to get the ball rolling. Once the documents were in place I was asked to come in. She made me feel right at ease as soon as we shook hands. After a warm cup of coffee she took me through the paper work and let me ask as many questions as I wanted, in fact, she encouraged them. I am grateful for her honesty and look forward to being a homeowner one day. Thank you so much Debi and we will see you soon!
Angie and Andy Harper

If I could give a sixth star… I would!!! Debi Zentner (Mortgage Broker) brings a whole new meaning to the word service! She helped my wife and I get into our first home and the home of our dreams. She is extremely knowledgeable with what is going on in today’s market and she was available ²⁴⁄₇ (no exaggeration) to answer any questions we had. She walked us through the steps and explained every possible detail leaving nothing out. The great part is she was just as excited as we were, making the whole experience worth it. If you are purchasing your first home and you have no idea where to start… I strongly recommend her. Thank you again Debi for everything you did… Making our dreams come true! Ryan and Shannon

I always refer friends looking for a mortgage broker to Debi Zetner at Diversified Mortgage. When my wife and I bought our first home a little over two years ago, we must have talked to a dozen brokers. We never got the feeling that those folks had our best interests in mind — then we met Debi (through good Unilocal reviews). Debi took the time to make sure we were educated and comfortable with the entire process. Just a couple months ago, we bought a second home. It was so nice to not have to think about it because we already knew Debi would be the one to do our mortgage. Its awesome to have people on your side that you can trust with a service as important as home loans.

My wife & I strongly recommend Debi Zenter at Diversified Capital. Debi served as our mortgage broker for the purchase of our first home and a recent refinance.
Simply Put: Debi’s instant availability to answer questions is amazing. She is incredibly knowledgeable and stays up to date with market conditions & fast moving changes to regulations.
For our home purchase, Debi provided us with a solid understanding of all aspects of the loan process and how our loan would integrate into our overall finances. For our refinance, her honest assessment of the market helped us out tremendously. During both transactions everything progressed very smoothly and we cannot imagine what the process would have been like without Debi as our advocate.

I’d give Dave D’Onofrio six stars if possible!
When we bought our home 9 years ago Dave D’Onofrio was referred to us by our friend and realtor. He has since helped us refinance several times.
I honestly feel he has our best interest at heart! Dave has guided us though all aspects of refinancing and made sure that we are always «taken care of.»

When my hubby and I were ready to buy a home, we were referred to Dave D’Onofrio by a friend. I love word of mouth referrals. And Dave works by referrals. I can totally see why.
He is very knowledgeable about this industry. He does an awesome job explaining things to you without drowning you in industry jargon.
While many out there will influence you in purchasing more home, Dave looked out for our best interest. He wanted to make sure that we can TRULY afford the house and pay the rest of our bills.
Whenever I have a question regarding mortgages or investment property, Dave’s the person I’d talk to first.
Visit Dave at

If you are looking for a rock star mortgage broker that you can trust, then Debi Zentner at Diversified Capital Funding is the broker you are looking for. She has done an amazing job for us. Always taking the time to review all of our options in detail and keeping us informed on the latest market updates. We have referred friends and family to her and they have all had the same experience. Highly recommend!