Allstate Insurance: Gary Pinkis

I had a terrible experience with Allstate. I decided to get my car insurance through them since that’s what my dad has, but they’ve been unhelpful, incompetent and waste my time and money.
I was in a car accident, and they have been giving me the run around for days while my car accumulated days and fees in a tow yard. Each person I spoke with gave me a different story and advised me to do something different, and it looks like my accounts person gave me the wrong policy since she didn’t ask some important questions when I got my car. They have wasted a lot of my time and money and, in hindsight, it’s obvious they had no idea what they were doing.
I’m ending my policy with them and will not be coming back. I would not recommend them to my friends and family, or anyone for that matter.
Hope this review helps someone avoid getting in this situation!

Gary’s office is great. Everyone is helpful and really nice. Thank you!!!

This is the worst group of people ever. We had our first home insured with them for almost 4 years. Gary, never, never, never is available. When we bought our second home, we decided to stay with them. NOw they have two of our houses insured with them, and they still cant get it together. They never changed our address for mailing bills, even though I asked 2 months ago. They also did not even change our rental property policy into a rental policy. I do not understand these people. When I call them, I am told they will call me back adn they never do. They always give some lame ass excuse about why they did not call back.
I will be canceling my two housing policies with them and will take my business elsewhere. If they cant even get my address right, or return phone calls, I doubt they would be there if my house was ever damaged.
AVOID THEM AT ALL COSTS!!!

Gary helped me insure my new car with Allstate and made the process so simply. I know nothing about insurance, but have heard many stories from friends and family about how their insurance agent never comes through for him.
Everytime I have a question, someone at his office picks up, either answers my question or calls me back the same day. The staff is always polite, informative and professional.
I have my car insured at a much lower rate than my friends with the same deductibles, with much less hassle and a peace of mind.