JCPenney

The worst on line place to order from. i ordered a popcorn machine for $ 175 plus shipping over size item charge and tax. came out to about $ 214. 10 minutes later I called to cancel the order. Just to find out once you process the order they will not refund your money you have to wait for them to ship out the product so you still have to pay shipping. Please keep in mind this product is not going to be shipped for two more weeks. I was informed that in about two and a half weeks when the popcorn machine shows up I can
send it back and get my money back but have to pay a $ 50 restocking fee and lose out on my shipping cost. That’s about $ 84 out of my pocket to return something they haven’t shipped out yet. I found the same popcorn machine from Amazon $ 125 with Free Shipping. They said this is their policy. So be aware do not order from here

COOLNESS
When did JC Penny get hip? In fact, I think they dropped the Penny for just a «P», now they are totally down with the teenagers who don’t know how to spell. So excuse me, I should be saying, «JCP Baby!»
We walked into the JCP to just buy some socks and I feel like it’s been over 10 years since I walked in here. I was just taken back at how inviting the store was. It wasn’t just one giant department store it was broken up into inviting sections.
My wife lost me for a moment as I made it into the cooking section. She said, «I don’t see any socks in here!» I said, «I can’t stop checking out the store!» I also hinted that we needed the upright popcorn machine with candy display for our movie nights. She didn’t veto the request… so you’re saying there’s a chance.
The store has these nice little end caps that break off from the larger section of the store. It draws a customer in and it totally worked on me. Each one has high white walls and different flooring in each section. As a shopper I want to go into these unique are. So kudos to the marketing design team at JCP for laying it out this way. It’s working!
I noticed there is a photo studio here. It was packed on a Sunday with people getting portraits with there loved ones. It was so old school to watch this. I really enjoyed it but I’m sure the Wisconsin dude who was being forced by his girlfriend to take these photos liked me watching him share his sensitive side through the glass. I should have held up a Bears hat or something.
Checking out of the store was a breeze. They have gone to the Marshall’s type of checkout with just one long line and then you truly get the next available register. There is nothing worse then getting in the line with the slow cashier. This setup also adds more room to add items for purchase in the front of the store.
The JCP is cool again. I hope that this new hip vibe and look helps this retailer as most retailers struggle against internet shopping. I’m not an internet shopping fan because I like touching, trying on and feeling my clothes before I buy them. I can’t do that on a computer screen.
So next time you are in the area then check out the JCP. The locals here have really embraced the store. Kenosha was a big JC Penny town until there department store closed downtown in the 80’s. I hear the locals had to drive to Racine to get their JCP on. Now they’ve got there own cool hip modern JCP right in their backyard. So good luck JCP and thanks for the deal on socks. I’ve got 20 pair of black socks now, so I’m good for a few years.

I live on Keno north side for 13 years. Been to this store twice. Not enough reason to buck highway 50 traf to go there. Used to shop Penny’s a lot in se wis and no. ill.
My ma would regularly go downtown Keno.
Not sure what happened to JCP.

I like this jcpenny then all of the other ones. I didn’t have much time to find a dress yet. Will have to come back. Sometimes i get lucky finding something here.

I HATED this store! Obviously designed for women and effeminate men, I was offended from the moment I walked into the doors that read «Joe fresh». Who is Joe and why is he fresh? I walked back into the parking lot to look at the sign and make sure I was at JCP. Having grown up with this store, having my Mom drag me around, I was disgusted by the way the new store was designed.
I told several people that this chain would fall under, and I must say I’m glad my premonition is coming true. They deserve to lose market share when they are SOOO out of touch with consumers, especially those who have dangly bits betwixt their legs.

I bought shoes here last minute for a wedding. They were sort of pricey for just a pair of simple heels ($ 44), but I was desperate.
The sales staff was helpful, but not very friendly! A smile goes a long way!
but I did get $ 10 in JCP cash for spending more than $ 40!

As a kid, growing up in Kenosha meant frequent trips to JC Penney’s downtown store. I have great memories of the candy counter and the displays at Christmastime, as well as frequent trips to take photos with my sister.
When the downtown Penneys closed in the 1980s, Kenoshans had to trek up north to Racine to the new Regency Mall to shop at Penneys. We did that for many years, but that got old.
I live in Chicago now, but my mom still lives in Kenosha. When we heard that Penneys was building a new store in Pleasant Prairie, we were happy to have them back. My mom always liked shopping there, so it’s good to have them close to home again.
A few weeks ago, I took my mom to Penney’s to do some Christmas shopping. We went the Saturday after Thanksgiving, to avoid the «Black Friday» insanity. It was our first real shopping trip at the new store, aside from a short trip the previous year where we found my mom a new purse. Our main focus was to find new curtains for my mom’s living room. Penney’s has always been well-​known for their great window dressing department, and I’m pleased to say that the Kenosha/​Pleasant Prairie store not only met but exceeded our expectations. We were amazed at the selection and the friendliness of the staff, and at the great prices we found. We selected our curtains and rods, and placed our order, and even got a couple gifts to give my nieces for Christmas. It was a very pleasant experience from start to finish.
But the most important thing I want to mention is this: My mom uses a wheelchair, and I have found that department stores are typically very difficult to navigate if you are in a wheelchair. Penney’s aisles were wide and clear, and easy to navigate. This made our shopping experience so much more pleasant.
Finally, my mom and I noticed that nearly every sales associate and employee we encountered while in the Penney’s store took the time to stop, smile, and say hello to us– whether we were just walking down the aisle or looking at something in particular. I counted at least 6 different instances where we were greeted warmly by someone working at that store. This is what customer service is all about, and I was happy to see that Penney’s is still doing a great job of teaching those values. We will absolutely be back.

I’ve generally been very happy with this store. They have a decent big and tall section, which is a plus for me. Whenever I have checked out, the associates were exceedingly friendly, courteous and helpful.