Yen Chung K DDS

I would give the doctor 5 stars for his ability and kindness in performing tooth extractions. However, the owner of the business is responsible for all aspects of his business, including billing. I asked over and over again what it would cost? I reiterated that my coverage was about $ 1000 so I needed to know what it would cost. I was told that they would bill my insurance and that my insurance usually paid $ 350 per tooth. So I kept saying «OK». It was clear what I was asking. What she did not say, and most people don’t know is this:
(1). They bill you at the full rate $ 500 approx and not the «accepted» rate of your insurance once your insurance payments max. This is an acceptable practice; however, it was unknown to me, and it was clear that I kept wanting to know what my liability would be. And their defense, which is no defense, they would say they could have submitted the entire thing ahead of time. If I had been told that once my insurance pays out, that they can bill me at the full amount, I would’ve had some decisions to make. I assume the office manager clearly knew what I was asking.
(2) in many of the dental offices the office manager, or whatever the title is, receives a bonus based on the services rendered or sold.
To be clear, my objection is that I feel like I was in a car lot and got a bait and switch. I don’t like it.

Let me first start by saying I have a HUGE fear of dentists! I had a bad experience with a dentists as a child and have had a fear of dentists since.
I needed to have a tooth extracted which I broke back in November 2014. My dentist sent me to Dr. Yen’s office. I have been putting this off because of my fear. I called this morning because I started developing a toothache in that broken tooth this weekend. Dr. Yen’s staff fit me in. I came in and met with Dr. Yen. He consulted with me and gave me options (local versus sedation). I opted for the local. I was in and out within 40 minutes once I got in the chair.
I have to say, I have never had a more positive experience. There was NO pain. There was some pressure /​pushing which was required to pull the tooth out. The bleeding was minimal. It’s been 3 ½ hours since the extraction and the local anesthetic is wearing off and there’s only a little ache. AMAZING!
I highly recommend Dr. Yen and his staff! I will tell my dentist to refer all of his patients who need extractions to Dr. Yen. I will also tell all of my friends and family! Absolutely one of the best dental experiences of my life!

What a rip off artist this guy is! I guess «hi my name is Dr yen» is worth a $ 130 fee. Was referred there for extraction, I already knew my tooth needed to be pulled so what the hell did I need a consultation for? I also asked up front what the cost would be when making the appointment even giving insurance info over phone, no mention of consultation fee or not being covered until a month later when bill arrives. Dishonest rip off, would never go there or recommend anyone else going there. Plenty of honest dentists in town!

Dr Yen has done wisdom teeth extractions on 2 of my children so far. Both were fully impacted. Dr Yen has a very friendly and knowledgable staff and he himself has terrific bedside manner. My first child barely had any swelling. I highly recommend his practice.

We went in for a 10 am appt it’s now 1O:25 AND I am still waiting two other people came in after me and they took them first with no explanation lady at the front desk seems cold and rude no apology for being so incredibly late way overbooked
Late dr yao referral s ans I will likely find another dentist for this Awful referral. Would never go again

My daughter needed her remaining 3 wisdom teeth extracted last month (Dr. Yen extracted the first one a few years ago). I called, made an appointment, took her in, he removed the three wisdom teeth, we were done in under an hour. Great job.
However, when I got the post-​insurance invoice, it had a line item for «CHUN:D9310:Consultation» dated the day before the extraction. Not only was there never any Consultation, certainly not the day before the appointment, but when I called to request it be removed, they refused. The billing lady claimed it did happen, I was there and know it didn’t happen — and yet she refused to remove this fraudulent charge.
Dr. Yen is fine — but beware beware beware — his office will charge you and your isurance company for fraudulent non-​existent line items.

Just an update… I went in for my follow up appointment to see how well the extractions took, and all was perfect. Dr. Yen looked over his work and said that it was even healing well enough to where I can shave off a week of healing time to get my fitting done sooner for my partials!
Oh yes, I am extremely pleased with Dr. Yen and I would happily tell the world! Oh wait, I just did tell the world! READ THIS!!!

My dentist referred me to this oral surgeon because my insurance covered them. (Amerita’s Insurance btw)
The staff is VERY nice and friendly and they don’t make you feel uncomfortable in any way and THAT was what made me choose them and not bother looking around for someone else. I can be very un-​easy when it come’s to doctor’s/dentist’s to the point that my anxiety acts up but this place made me feel at ease.
The receptionist made sure to call me to let me know any updates, how much my insurance covered and called to remind me about my appointment. My insurance covered up a lot of the bill and I’m very glad they understood that I didn’t have a lot of money because my parent’s didn’t want to help me out (they have their own bills to pay for so it was understandable) so they were OK with any amount I could give them on the day of my surgery.
Dr. Yen was very helpful and talked in very detail about what was going on with my teeth, what was going to happen during the surgery and after. He didn’t make me feel nervous or made me feel intimidated.
A couple minute’s before my surgery, I started crying because I was afraid of needles. Dr. Yen and his assistant were very nice and kept telling me everything was going to be OK. I felt secure and I’m glad I didn’t panic like I do sometime’s during appointment’s with anything. My procedure was quick and his assistant was nice to wheel me down to the car where my boyfriend was waiting.
It’s only been a couple hours since my surgery but I feel totally fine. I don’t feel a lot of pain anymore from my mouth besides some soreness but I’m glad I wasn’t feeling like I had to be in bed all day. This is an excellent place, I’m glad my dentist referred me :)

I start off by stating that I am deathly affraid of the dentist. I’ve been through many things in my life, but the whole process involving instruments in my mouth just bothers me to no end.
Dr. Yen is an honest and straight forward man. I appreciated his gentle humor and his understanding of how I feel in the situation. When I asked him for a simple extraction, he told me that he would try. He then told me that more than likely, my tooth would shatter and require more attention. He told me what I could expect and he explained the whole process.
Dr. Yen numbed me and made sure that I was completely numb. He frequently checked to ensure that I was feeling no pain and he went about his work quickly. He also kept communicating with me the whole time which I appreciated. It was a welcome distraction from what was going on inside my mouth.
I recommend Dr. Yen to anyone requiring dental surgery.

I was referred to Dr. Yen by my dentist when I had to get my last wisdom tooth removed. Dr. Yen and his staff were very patient and understanding with my dental fears. The procedure was quick and relativity painless (for a tooth removal) and to top it off– Dr. Yen is quite a funny man! If you have to get your teeth pulled– he is the man to see.