Scott Floor to Ceiling

Scott Floor to Ceiling was referred to us by our insurance company. We had a dishwasher leak that ruined part of our hardwood floors. They were only replacing a few boards in our kitchen but resealed our entire kitchen, dining room and entry way so it would all have the same look. Yes insurance picked up the entire cost of what needed to be done but I don’t think that makes a difference. In fact since insurance was picking up the tab, one would think they would do an OK job to get in and out. This is NOT the case.
First interaction was with the owner Dan Scott. He came out to visit and see what needed to be done and what type of wood would be needed. He was very friendly and thorough in his explanation of not only how the process would work but he also gave me an education on the type of wood we had. He couldn’t find the wood in the size we needed so his group ended up cutting the boards to fit our need.
The day they were to start, they came right on time. In fact the entire time they showed up, they were always on time. Martin, his brother Horatio and another gentleman (don’t know his name) came over. Martin was very patient with us. He explained things well and answered all of our questions. Even when we had more, he never made us feel like we were a bother.
Throughout the entire process, these guys were nothing but professional. At one point I called Martin on his cell to ask another question and he was at another job but took the time to answer my questions.
Horatio was at our house the most as he applied all of the sealant. The entire time he was pleasant, patient and did his job well.
After about 1 week our floors looked brand new and they were coming back to move our furniture back in place. That same day they were coming back, our new dishwasher was being installed. Unfortunately, while the dishwasher was being installed, the company installing it scratched our floors that were just done. When I showed Horatio the scratches he said to call the people who installed the dishwasher and they should take care of it. This other company happened to work for our insurance company as well.
To my surprise, Horatio told Dan Scott about the situation. Dan called the other company and they both arranged to fix our floors beginning today. Horatio didn’t have to tell Dan and Dan didn’t have to call the other company. They could have left me to deal with it but they were proactive in making sure we got taken care of.
If I could give them 10 stars out of 5 I would. I highly recommend Scotts Floor to Ceiling and would have no hesitation in calling them if I need something done.
Thank you Dan, Martin, Horatio and the other gentleman.

Dan and his staff just installed a new hardwood floor and refinished an existing room. The staff was professional and courteous and the floors are fabulous. My neighbors have floor envy.

Last week Scott Floor to Ceiling installed a hardwood floor in my family room, hall way and powder room, and I am extremely happy with the experience. From the start, I was impressed by how professional and knowledgeable everybody in the store was. They gave me many great suggestions to address my concerns. The project went more smoothly and took less time than I had anticipated. The floor turned out beautiful, with very tidy joints and edges, demonstrating the fine craftsmanship of the installers, Martin and Oscar! Definitely a highly professional and truly impressive job!

I have the most beautiful floors ever. Low Maintenance and stunning
good looks. Just the thing for a busy couple. The work was done on
time and under budget. :) It is so nice to work with people who know the value of fine craftmanship.