Cresco Equipment Rental XPRESS

Very willing to help you get the right tool for the job.
Very helpful through out the whole process from beginning to end.
Will definitely use them for all my rental needs.
They are willing to work with you if you pick up a tool in the evening for the next day’s work, the will start your time the next am for one day rate. This was huge as I can be on the road to my destination and no be delayed waiting for them to open as I am a very early riser.

I’ve been here twice to rent tools. I’ve been replacing fence posts and needed a faster way to remove the old cement footing. For $ 61 for 4 hours I can rent an electric breaker that will beat up an old footing in 20 minutes. Its similar to a jack hammer.
I rented one today, brought it home and it didn’t work. I called the store and the general manager personally drove a working one over to the house and got me on my way. Excellent customer service like this will keep me coming back in the future.
Highly recommend.

This is my second time renting from Cresco and they are great. I went on a Saturday morning and The phone was ringing off the hook. I was impressed as Jim blitzed through 3 or 4 calls and helped me and the guy in front of me in less than five minutes. My previous rental was stored in the computer and I was loading it into my vehicle within minutes. One of the yard guys helped me load it and Jim came out from behind the counter to make sure I didn’t have to unload the 200 lb sewer snake myself. Fantastic service guys! Thanks a lot and I will see you soon, just hopefully not too soon.

After a terrible experience with Wally’s rental, these guys were super fantastic! Very helpful, competitive prices and most of all, they were polite and friendly.

Today was the first time I’ve ever rented a tool. Needed a tiller and called Cresco because they were local. Their price was better than Home Depot and their service was top notch. Matt at the front desk was so friendly and helpful and their front yard guys were great too. As a brand new home owner, they’ve just gained a customer for life.

Needed to rent a wet vac and a carpet blower to deal with a water overflow that soaked our master bedroom carpet. This was my first time visiting Cresco and was very impressed: knowledgeable, helpful, great customer service. Prices are a little higher than the competitor at Treat @ Clayton, but worth it, in my opinion. I will definitely go here for all my future tool/​equipment rental needs.

Great service and friendly, too! I have rented a few things here and I always get my LP tanks filled in the back. Quick in and out. Definitely recommend them.

This place is awesome! Great service and great selection of rentals.
Dan, one of the employees, is super friendly and helpful.

I haven’t rent from them YET. But If I need to rental equipment Ill be doing it from here. I was calling around to get prices on equipment I might need to rent for the work I plan to do for my yard and the guy who answered the phone was super nice, very informative and extremely helpful. I’m a tad clueless to the project I’m starting on and the guy explained in great detailed all the equipment I might need and thing to even think about for my project. Unlike the other store (walley) I called, see other review, this Guy was awesome. The prices were a tad higher than the other store I called, but I don’t care, the customer service at wallys sucked and they guy on the phone there was a real a$$. Totally going to go to Cresco instead!

This place is great! Rented a miter saw and had my baseboards installed in no time. Easy to rent and return. Love this place.

During a recent Sunday remodeling adventure I was in need of a power scraper to pull up the kitchen floor. While heading to another local rental yard, we found Cresco Express of Pleasant Hill open. Following past experiences with the Cresco folks and their commitment to a charity very near to my heart, «The Taylor Family Foundation» in Livermore, there was never a question about traveling any further. Not only did Cresco have exactly what we needed, the service agent, Daniel Wright, really made this experience great. Daniel had great expertise with the scraper and he went over the top with loading and unloading upon our return.
Not normally the the type to make a review, but the experiences I have had with Cresco could not go unrecognized.

I cannot say enough good things about this place, but their customer service is beyond great. On top of their prices being way better than Hertz, or anywhere else, the service was so good I will never look anywhere else again!

I love, love, love this store and, no, I am not a stalker.
As a contractor who does a ton of equipment rentals, our business literally rises or falls on equipment availability and Matt always finds a way to find the right equipment for us when we need it.
He is so humble and appreciative of our business and is unwaveringly customer-​centric. What I love most is that he is CONSISTENT. Many vendors start off enthusiastically and then somehow forget what it was that got our business in the first place.
Our hats are off to an incredibly well run store and to Matt’s leadership. 100 stars if I could!!!

As a general contractor and home owner I have been renting from all of the various local locations for probably 30 years. There naturally have been some problems but mostly good. The last time I went to Pleasant Hill is the last time I will go to Pleasant Hill. The equipment failed and they first demanded payment for repair to their defective equipment, refused to repair the damage it had done to my property and then got very unpleasant. I believe it was Mark or Matt (the manager as it turns out). This is only one of several small but very unpleasant rentals at this location. The true is it will depend on whom you deal with, but this is not acceptable in my book!
Lafayette on the other hand I have found to be very helpful and friendly always adjusting for problems and always doing exactly what they said they would. Alamo location has always been very good as well although I have been there less often.

Don’t go anywhere else! These guys love their jobs, they are helpful and the equipment always works. I’ve had horrible experience with Hertz equipment and was grateful to find this business. HIGHLY RECOMMEND

These people are the best — they not only have great service but they also help the community they live and work in.
The Monument Crisis Center

These guys are the best !! Matt and Jim always treat me great !! They always have what I’m looking for at the best prices in town. if you need equipment this is the place!

These guys rock. They will advise you on what equipment you need, show you how to use it, and if you get into a bind, they will work with you. They have never let me down.

After having a horrible experience renting from another Cresco, I was ready to give up on the whole place, but I needed to get a job done sooner rather than later so I called the guys over in Pleasant Hill. I relayed my story from the other rental place (including the part where the equipment broke due to normal wear an tear and I was basically told to go screw), and asked if this happens again how would they handle it. The gentleman on the phone was very nice and reassuring that a new device would be provided or a refund would be issued. He seemed amazingly friendly for someone working at a rental yard where my past experiences have found other employees to be more gruff. It was a whole different type of people.
The Good: Some of the nicest, most accommodating and overtly friendly people I have ever met in any rental place ever. Period. The product was provided in good shape, worked perfectly and was accepted back with absolute professionalism and, believe it or not, cheerfulness.
The Bad: Nothing I could see.
The mediocre: Nothing.
Overall: I never thought I would be giving 5 stars to a rental yard, but these have to be the happiest, most friendly people I’ve met in those circumstances. I only expect to be tolerated by the staff at these places. I get it, They have to work pretty hard and put up with stupid questions from people who have very little idea how to use the equipment they are renting. That could get on anyone’s nerves. There must be something in the water at this place because every person I saw was remarkably happy, friendly and helpful. Good job guys. Maybe you just look great in contradistinction to the angry bonehead at the Lafayette store, but you’ve gained a loyal customer!

These guys are just the best. The know how everything works. If something doesnt work well they return. Always helping. I cant tell you how helpful they have ALL been.
Keep up the good work!