Ace Cleaners

Laundromat Side = machines that are always available and in working order.
Great customer service should you encounter one of their hard-​working employees.
Otherwise great neighborhood laundromat.
Go here!

This place is garbage. My girlfriend took several pieces of clothing and they bleached the crap out of them to remove soda stains. Then my beige suite had dirt stains on right arm and pants? And they bleached it as well. I’m not sure if it was bleach but looks like it was. I’m never ever taking anything to these people. Horrible customer service.

Yuck. Super old machines. Half broken. Expensive ($ 1.75 for one load of wash?). Run down. No low life’s hanging around — that was pleasant.

AVOID AT ALL COSTS!!! Short story — ruined one high end dress and left stains on another. Still expected me to pay full price and didn’t offer to replace ruined dress.
Why this place has good reviews is beyond me. I would only recommend going here with items that are simple to be laundered and do not hold much value. I should have listened to Laura G’s review and not taken some items here. My mistake.
I chose Ace Cleaners because I prefer to patron local businesses and if you drop an item off in the morning, it’s ready after 3pm the next day. I took 2 dresses here — both high end items valued at over $ 300 each. I made sure to point out a stain on one of the dresses — nothing complicated just some mac and cheese stain. Given the quality of the dresses, I didn’t want to chance washing them on my own. When I picked up the items, I checked them before paying and to my surprise, one of the dresses was completely ruined. It had large leather pockets which were warped and cracked all over. When I pointed it out to the older man working, he suggested it was my problem for taking the risk of dry cleaning it. When I checked the other dress, the pin where he marked the stain to be removed from when I dropped the item off was still there AND the stain was untouched and still present.
The man working didn’t offer to compensate me for the ruined dress and when I pointed out the stain in the other dress, he actually said «What, I provided the service for 2 pieces so you have to pay for the dry cleaning.» Excuse me, but if you ruin someone’s piece of clothing, you don’t then expect them to pay for it! They charged me over $ 9 for each dress — total rip off even if they wouldn’t have ruined the clothes.
If they had at least offered to compensate me for the garment they ruined or minimally apologize, I wouldn’t give them one star but this place lacks on all accounts. No customer service and they ruin clothes. AVOID!

I hate to go all extremist and give this place 1 star, but I can’t imagine having had a worse experience.
Of the four blouses I brought here, two were ruined. One came back with a shredded sleeve and light brown stains on the front (see photos.) The other’s silk material on the back has a giant water mark with pills and destroyed fabric in a fist sized patch (see photos.)
I brought this up to the owner when I discovered what had happened and he blamed the shredded sleeve on the age of the shirt. I massaged and pulled the other sleeve to show him that the fabric was fine on the other side and pointed out that not one, but two shirts had been damaged during «cleaning.» He stared while I inspected the rest of my garments. Another blouse and skirt had some water marks remaining (that I had pointed out and marked with tape when I dropped them off.) These were definitely not stains, since when I showed them they brought the items behind the counter and cleaned them just fine within five minutes.
The owner asked what I wanted to do and I said I didn’t know… that this had never happened to me before. He finally gave me a refund, but this doesn’t make me feel much better since I have two ruined blouses and I’m not sure any of my garments were properly cleaned either.
The hunt for dry cleaning near my new office continues… sigh.

They hem and have great steam machines for their place. James the owner is friendly and fantastic. I always feel like I’m a valued customer; I didn’t realize a dry cleaning company could give you that warm, fuzzy feeling. Thanks!

Please first know that the customer service here is fantastic. People are very nice. On the other hand however, ended up with watermarks etc all over my silk-​blend dress after getting it done. Cleanliness only makes me wonder what types of materials they are using on the garments. Pricing was also a bit higher than I am used to paying.

When you have delicate fabrics and rely heavily on dry cleaning, you become picky about who you take your clothes to. This place is my only go-​to place for my clothes. And the owners are really great. Very friendly and try to get to know their customers well. The pricing is very reasonable too.

I brought in two silk dresses to get dry cleaned (they were both delicate items with hand sewn sequins), and they were returned to me in perfect condition. Better yet, they were ready the next day at no extra charge. Customer service was great.
I trust this dry cleaner and will definitely be back for all my dry cleaning needs.

Do not go here!!! They ruined a few of my garments and told me to write a letter to the manufacturer of my garment instead of taking responsibility for ruining my favorite shirt or even apologizing!!! The owner was rude !!!

Holy cow!
They just got WiFi here and now I can finally use my iPad and MacBook Air here while I wait for my laundry to finish and get some homework done.
Very cool, kudos to Ace Cleaners for taking care of their customers.

This is place is amazing. This location is large, so there are many washing machine sizes to choose from. But most of my high rating comes from the great small town service that I received this past weekend.
I had used a washing machine to clean my whites only to my surprise to see that the water was dark and murky halfway through the cycle. When I took a closer look, it appeared the person who used the machine before me tried to clean something that was heavily soiled with oil. And so, now all that oil was on my whites.
I was upset, spoke with owners, and they sprung into action right away. First, they gave me a free rinse and dry to see if that would alleviate the problem. When it didn’t, they generously offered to dry clean all my whites for free. I, of course, said yes, but was skeptical whether that would work. But to my surprise, I picked up my clothes just a few days later and they looked whiter than I had ever seen them. They did a great job.
So, overall, I will continue visiting this local laundry mat and I recommend it to friends.

Pros:
Friendly service
Good location if you live in PDR
24 hour turnaround
Cons:
Cost — $ 5 (after tax) per shirt or pair of pants is a bit much… don’t hate ironing that much… I’ll do it myself.

Ace Cleaners has great prices and they’ve provided me with excellent service ever since I started using them. I’ve had some of my custom tailored shirts ruined by other cleaners, but I’ve been very satisfied with Ace Cleaners so far and plan to continue going to them.

Quality services and a great price to match. I’ve been going to Ace Cleaners for several months now and have had no issues at all. If you’re having a hard time deciding on where to take your clothes, just try Ace.

I love these guys. Ace Cleaners is definitely not the fastest place to get stains treated in your «Dry Clean Only“s, but the people there are nice, your clothes are cleaned when they’re supposed to be (typically in a few days), and they will hold them for an inordinate amount of time if you can’t pick them up immediately.