Ordered diamond earrings. In the listing pictures a diamond certificate was to be included. It wasn’t. I was told(after my purchase) it was a mistake on the website. 1 diamond was cloudy. Returned for a refund and they tried to say it takes 2 weeks for a refund, but on their website it states 7 days. Customer service does not care if your happy or not, extremely rude.
Edwena P.
Classificação do local: 1 Edmonton, Canada
I gave them a call asking about their Canadian Ice collection. I did a little research and it is quite a fancy setup to make it seem like all of their diamonds are legitimately Canadian, but it’s THEIROWNWEBSITE which is doing the verifying. Their diamonds are shipped all over the world, including to China to be cut. I’m sure if it’s like anything to do with all of the food scandals lately, they are switching in other diamonds and calling them Canadian. We will not be purchasing from them.
Alana C.
Classificação do local: 5 Bellmore, NY
I have used My Jewelry Box to purchase a really beautiful ring last month and I couldn’t be happier with my purchase. The service was incredibly fast and the customer service rep was very helpful and courteous. Highly recommended!
Ofer S.
Classificação do local: 5 Studio City, CA
I ordered a nice fashion ring for my wife couple of weeks ago and I couldn’t be any happier !!! Everything was handle in timely manner and the ring was well made in good quality. I will defintly reffer Myjewelrybox !!!
Katy W.
Classificação do local: 5 Seattle, WA
Quick shipping and easy to work with. I love that they offer a variety of styles and the prices are very reasonable. My new necklace is beautiful and I will be back the next time I am looking for a new piece of jewelry!
Richard z.
Classificação do local: 5 Montreal, Canada
I was initially skeptical about buying Jewelry online — This is my second purchase with and the experience was outstanding. I order our engagement ring and was worried about getting it in time for the day I wanted to propose. The ring was shipped immediately, I couldn’t believe how quickly it was delivered. It looked exactly like the picture and description and the packaging was beautiful. I’m really happy and I’m sure I’ll buy again. Great overall experience — will do business again.
Dave M.
Classificação do local: 5 Montreal, Canada
This is an excellent site with terrific pricing and product selection. The site is very user friendly and the use of videos is a huge plus. You really get to see what you buy before you receive it. The customer service was kind, courteous and very helpful in assisting me with my purchase. I highly recommend. Thanks
Kristina K.
Classificação do local: 1 Portland, OR
We finally got a hold of customer service. They said we could return the item. They did not offer to cover shipping until we asked. The representative answer, «I’ll look into that.» We thought that was shady, since they shipped the incorrect item.