Balloon Imprinters

You get what you pay for. I didn’t experience all the problems others report. But, here’s what I can tell you.
We ordered 500 balloons for our business. Like other reviewers, I dealt with Robert. My first contact was by phone. He did disclose the balloons would ship from Canada. So, there was no surprise there. I got the info I needed in that conversation and placed my order by email later that day.
On the phone, I did request a tracking number. The day after I was told the balloons would ship, I still hadn’t received the number. I emailed and asked for it. And, he emailed back with the number. My order was en route, as promised. And, the balloons arrived essentially on-​time. Maybe a day or so later than originally forecast.
The balloons were not great. Like other reviewers, the logo was smeared on a significant number. In my experience, it was far less than the 80 or 90 percent reported by others. It was generally a small imperfection. But, for a perfectionist such as myself, it’s definitely irritating.
The balloons themselves were cheap and thin. We’ve ordered from other suppliers. And, the quality was noticeably higher using someone else. But… so was the price.
We’re still using this batch of balloons. I’m pretty certain we’ll use a different company next time.
Pros:
Low price.
Cons:
Poor quality.

I hope no one ever has to deal with this company or ROBERT the presumed owner.
I ordered 5,000 balloons from this company and once they finally arrived (two weeks after the promise date) 90% of them had smeared and/​or cracked on the balloon. Our logo looked like crap! I called and spoke with a guy with an accent named Robert. He told me that it must have been a humid day when they printed because this NEVER happens. He promised to make it right. 2 months later I realized I never received anything from him via a replacement order or a refund so I called him. He was very rude and said that he’d get with his production crew to make it right. My issue at this point was that it was already supposed to be taken care of. 2 weeks later nothing still so I called yet again and he asked me «what do you want me to do?» I exclaimed that I just wanted either my money back or a replacement order. He got angry and said he’d replace the order. Another 2 months passed and nothing. I called him again and he said that the replacement order was on its way. I received my replacement order 4 MONTHS later and I paid for 4 colors and my logo on both sides. I received a replacement order of all of the ugliest colors and my logo was printed on one side of the balloon. I emailed Robert again and let him know that I was not satisfied and that I would take my order of 50,000 balloons elsewhere. I also told him I’d be leaving a bad review for his company online. His response… «The difference is it has cost us a lot of money. You paid for 5000 balloons, you now have 10,000 balloons and you are still not happy. You are very difficult. Please do not contact us again. I will also write a review for all promotional product sellers warning them not to deal with you.»
So because he did me wrong he is threatening to give me a bad review as a customer what the heck???. DO NOT BUY FROM THIS COMPANY THEY ARE VERY UNTRUSTWORTHY, LIKE TO THREATENING CUSTOMERS, AND PRODUCE A VERY LOW QUALITY PRODUCT!!!

I wish I had seen these reviews before choosing this company. I worked with a guy named Robert, who I think owns the company, about a week ago to get the logo and colors coordinated. I emailed to confirm last Friday that I needed 2 day shipping, and I never got a confirmation response from him. I called this morning, he claimed that I didn’t confirm until the end of the day Friday, even though I have email that shows I sent it in the morning. When I tried to explain it to him, he cut me off and said, «I’m not going to argue with you, I argue enough with my wife. Good day.» He totally lacks any professionalism and didn’t try to remedy the situation. I’m glad that we didn’t waste a dime on the product, because it seems to me that he doesn’t know what he’s doing.

Absolutely the worst balloons I’ve ever ordered!!!
Extremely disappointed in quality. 80% of the balloons had smeared ink or dark printing marks on areas of the balloons. Many balloons were blurry. Horrible workmanship.
The charge for the balloons were put on a credit card. Balloon Imprinters did NOT tell me the work would be done in their Canadian plant. They charged me with an «International Fee»! I was never informed by Balloon Imprinters that my balloons would be sent out of the country.
Watch out for the business. THEY DO MISEARBLE WORK AND ARE DISHONEST!