The Vitamin Shoppe

This vitamin shoppe is on my way home from work. This is not my typical vitamin shoppe that I go to so when I walked in everything felt out of place. I was kindly greeted by the employees and walked around a little just scanning for new items and searching for my BCAA’s.
This vitamin shoppe is on a smaller scale compared to the one by my house. But hey same store same items nothing here that you won’t find at any vitamin shoppe.
Wouldn’t mind swinging by here and there to purchase my supplements here. They actually were more stacked up than the other vitamin shoppe.

I came in this store to look for some supplements and as soon as I walked in I couldn’t help but notice how clean and neat the store was. The store seemed very well stocked and organized. While I was walking around looking for my products I was approached by two employees asking me if they could help me find anything.
When I asked about a certain product I felt that the employee was very knowledgeable about what I was asking and was able to help me find what I was looking for.
There was about five employees working that day so I was helped very quickly at the register and I was able to get what I needed and get out. Overall I had a good experience shopping here and I will be sure to stop by if I need anything else!

9÷13÷15− Every time you enter this store you are greeted by the friendliest staff. They always make sure you are being helped. They understand that with so many products out there, a little help is needed. I like that the staff is consistent with their customer service and with their staff. I like to see the same employees and they are knowledgeable with the product as well.
I recommend you get their Rewards card for awesome savings. I received a coupon at home for $ 20 OFF when you spend $ 100 or more. I bought my protein powder. They did not have my usual Gourmet Vanilla but they did have Birthday cake flavor. My pre-​workout was on sale! SCORE and I also purchased Grape flavor BCAA’s. All came out to about $ 101…YAY! then $ 20 OFF… BAM! TOTAL $ 81.97. Great savings!
At the register, the lady that rung me up, gave me a great idea to make ice cream with the Birthday Cake Protein Powder. The she walked me over to their front table that had samples of different items and handed me a the ice cream recipe.
I love this store!

This location has a very knowledgeable staff that asks the right questions to discover your needs. It’s very clean and organized.

Okay, I have told myself to going here for years! This plaza is just not done fighting. But then when I went in the lady in the front rushed to help me. She left helping me and started helping somebody out right after she found the perfect item for me. Then when I was cashing out, the got behind the counter started talking to me about other vitamins.
And some of the things he was talking about I was very curious with because I have had some digestive issues. Thanks for great customer service. I will definitely be back in this location!

Being that this just like any other Vitamin Shoppe, their products are vast and reasonably priced. The downfall of this store is purely customer service. Upon walking in I wasn’t greeted and had to find the gentleman working and ask him where a certain vitamin was. He walked me over to the shelf it would have been located but they were all gone and he refused to check the stock room for more stating they were out. I find this hard to believe since I came early in the day on a weekday before most people come in.
When I finished finding all my purchases I had to stand waiting for at the registered for a few minutes before he decided to help us. While ringing me up he was completely silent and wasn’t engaging at all. After I finished my transaction I forgot one item so I walked over to the display to quickly grab it. When I returned, he was gone again and I had to wait for someone to ring me up yet again. Who I believed to be the manager walked right up to me, saw I was waiting, then completely ignored me and walked away. After another minute went by the same gentleman that ring me up before came back. Again he was silent and didn’t even acknowledge me whatsoever. Finally as I was walking out I gave them the benefit of the doubt and said «Thank you have a nice day» as kindly as I could and their responses were silent blank stares as I walked out.
Great products, terrible customer service and personnel infrastructure. They need a visit from a corporate manager to be properly.

I’m not writing about the appearance of the store. It was clean and organized. What I am reviewing on is the service I received there. After waiting for the attendant (tall African-​American male) to ring up my items, even as he asked if I was ready (I said yes), he turns around and checks out another customer that was not waiting in line. I was put off by this experience and not sure I would be returning to this location.

Great store. The staff always asks me if I need any assistance. They’re also pretty knowledgeable on their supplements.