Walden Lake Car Wash

When I try out a business for the first time, I don’t question things, I just let them conduct business as if I go there all the time. So I’m not here to criticize, I’m just here to tell you my experience. I went in and asked for a basic wash, I was recommended the bronze for 12.99, then was told, «if you want wax, we can also do a quick hand wax, so it’ll cost 25». I agreed. Go inside and check out and my wash adds up to 37.99. I gave benefit of the doubt since I never asked if it was all inclusive in the 25, or if it was 25 additional. At this point I’m still ok. Moments later, I’m told my car is too low to get into the automated washer, so I will be charged an additional 15 dollars for a hand wash. So I’m being charged 12.99 for a wash I never got, and and extra 15 for a hand wash? Long story short I ended up paying 52.99 for a wash that left my wheels dusty, an empty McDonald’s cup in the car, and my cup holders were still sticky. I could go on but I’ll leave it here. As far as mechanics go, they may be alright. But I personally felt ripped off and my first experience here will undoubtedly be my last.

Saw the sign out front for an express lube oil change, so stopped in since I had time & needed an oil change. Asked how much & how soon I could get in. The price was right & even better after checking in on Unilocal got $ 3 discount which they honored without any problem. Got in right away no waiting. Completed the oil change quick. It was very clean waiting room, they had comfortable chairs to wait in. Would stop back again for oil change. Very pleased with the overall experience!