VIP Nail Spa

If I could give it a 0 I would. I tried this place twice and I shouldn’t have given it that much effort, but it’s close to home. After a long day of work, I hoped to come to a relaxing place… that was too much to ask for. My nail technician never looked up from her phone and was clearly having a bad day, she even cut my cuticles to the point of bleeding once. I needed my eyebrows waxed and instead of listening she over-​did it and left them thin, which was exactly what I said I did not want. Don’t waste your time or money on this place.

I just got my nails done here. Before starting, the tech dropped everything out of her case, and items fell into my purse. I didn’t notice til after I was done that now my phone screen is cracked. I went back in to return the items that fell into my purse and tell them that now my phone screen is cracked. They refused to give me a refund or pay for the phone. Overpriced to begin with.

I love coming here to get NexGen nails (they have tons of colors)! I usually just walk in and they are ready for me within 5 minutes even when they are busy. The technicians are all wonderful, I had one girl that rushed and I ended up having to come back in to get touched up but they were willing to correct it for me.

They did a terrible job on my pedicure. My toe polish looks good, but the bottom of my feet are terrible. They’re in worse condition now, then it was before my actual pedicure. Literally feels like a dinosaurs foot & that’s pretty disgusting. I did the dipping powder next gen nails, and they’re so thin that a few nails chipped the very next day. Waste of $ 70. I will never be visiting the place again.

9 25 15
We came to Vip Nails in Plano next to massage envy. We decided to record the Asian ladies. Because they were talking in their language in front of all the customers again. What they were saying was unbelievable. What We found out from a friend of ours who understands there language, was unbelievable!!!
We were appalled, when our friend relayed to us, what these people were saying how about the customers etc
They were talking so bad about us and the clients sitting next to us as well!
I advise every customer to never go back to this place!!!

I absolutely love this place. My daughter and I both always go together and they always get us both right in. Everything is done in a timely manner and our nails and toes always look great. Dustin, the manager always keeps things running smoothly. All the nail technicians always do an awesome job, but Jackie is my favorite. Great experience!

So far so good. I called before I came. After a not so good experience at another salon. The gentleman on the phone said they had a tech available for my services. I arrived and was greeted and asked to pick out a color. I explained what happened at the other salon and they said they could fix it with no problems. Very clean interior and every one seemed happy and relaxed. I also noticed tons of Gel, Shellac and NexGen color choices.
My nail tech was Star. She was very nice and personable. She offered me a beverage and also a lady named Anna went to retrieve my drink and my color as Star got started. I was done before they closed. She took the time to listen to my concerns and I am happy with my nails. I will go back in 2 – 3 weeks and I hope I can stand solid on my review. Give it a shot.

I’m always nervous to try a new nail salon but I loved this one! They were very nice and and offered my friend and I something to drink. They were quick and my nails turned out great!

After my first visit here several months ago, I decided to return to pamper myself.
I’m afraid to say that my second experience here was not as pleasant as my first. I got a manicure and pedicure.
The woman doing my manicure (Tram, which is what was written n the ticket she gave me at the end) tore open my skin while she was working on my cuticles. She spent the entire time chatting with the woman doing my pedicure. If she had been paying attention, she might not have made my finger bleed.
My finger bled for several minutes. She tried to put some alcohol on it with a cotton pad and then just walked away leaving me to try to stop the bleeding. After several minutes she returned with nothing new and then tried putting some weird blue solution to stop it.
It stung and hurt so much.
That was Friday afternoon (7/10/15)…it is now 2 full days later and my nail bed still hurts!
She said «Sorry» but that was it.
I seriously hope I don’t get some kind of infection because of her carelessness.
I am also appalled at how little they clean the footbaths after clients leave. They spray some solution, give it a couple of wipes with a sponge, and that’s it.
I would not recommend this establishment and I will never return.

I went in yesterday for the VIP mani pedi. My nails look great! I’m giving them 3 stars because both girls were on their cell phones nearly the whole time! And when the girl doing my pedicure put the hot towels on my feet, she didn’t give them time to cool down. She burned all of my toes on my right foot. They’re still a nice crispy pink this morning.

Love the large selection of gel nail polishes avaliable. The shop is very clean and the nail tech, Jolina, pays attention to detail. Today I found a permanent nail tech after my previous nail tech at another salon moved out of state. Very happy and will return in two weeks! The gel manicure was reasonable at $ 36, add paraffin for $ 7 extra.

I was just looking for a nail place to get a fill since my lady was out of town. Because of the Unilocal reviews I chose VIP nails. Wow! The compliments I am getting! I did solar French and everyone says how great and natural they look! I used Kim and would totally recommend her.
My first review above was a 5. I should have waited to see how the nails lasted. Within my customary 2 weeks between fills all nails were lifting. :-(

Since moving to the Dallas area I have tried to find a pedicure place and much like Goldilocks I found other places to be just not right. But VIP Nails got it right. They were friendly, fast but through, clean and relaxing. My toes look great and the hot stone massage on my lower legs and feet nearly had me asleep in the chair.
I found my regular nail place.

I’ve been here twice now. The first time I was not impressed, my solar nails were all crooked and uneven and had bubbles. BUT this time I got stiletto nexgen nails and I love them! A couple are a little crooked, but not bad. I only noticed because I’m a tad bit OCD. Nina did my nails this time and i will definitely be going back to her specifically!

Came here for a manicure and getting my eyebrows done, was a great experience and made me feel comfortable even though I’m not female. They offered me drinks and did a fantastic job.
Usually it feels really awkward going to a nail salon by myself, but this location made me feel comfortable and was really welcoming.
I recommend Jenny for eyebrows, she does an amazing job. The staff is very friendly and attentive here and made my visit a great one. Will definitely come back.

I think I finally found my regular nail salon!
I love the fact that they have a ton of acrylic and nexgen colors. Salon is fairy huge and they seem to be busy. On a monday night there was about a 15 minute wait. Unfortunately I didn’t get the name of the lady doing my nails. I’m happy she understood what I wanted and when I told her to correct some things she happily complied. I understand vietnamese and I didn’t hear any bad mouthing of customers when I was there.
My nails came out to be $ 45 before tip… A little more expensive than what I normally pay for but the quality and service justified it.

Stopped by on a Tuesday evening about an hour before close. This salon closes at 7:30 which is relatively early so pared to nearby competitors. From the moment I walked in the door I felt rushed and not at all relaxed, I was never offered a complimentary beverage. I asked for a gel manicure and overall it turned out OK, it is sloppy and there are a couple of bumps.
Overall this place is clean and has potential but unfortunately I will not be back.

I went back again today. Not much has changed since my last review. Facility is still very clean. Staff is very friendly. The reason why I’m writing this review is to acknowledge something awesome that happened during my pedicure.
Lan did my pedicure. She was very friendly. I forgot that I’m allergic to the lotion they use here until it was put on me. I asked Lan for something to wipe it off and told her I was allergic. She immediately got up and found something for me to wipe it off. If I could, I would give an extra star for her extra attention.

I decided to check this place out based on other Unilocal reviews, and decent ratings. I forgot to request Hannah when I arrived, but it turned out to be ok. I had just gotten a manicure when travelling to Richmond, so just opted for a VIP Pedi. Everything was great, was a typical spa pedi, but Tram really gave an amazing foot massage! I was super relaxed and my feet looked and felt great afterwards.
I would have given this place 5 stars, but I took half a star off based on the fact that Tram tried to upsell just a little bit (She reccommended another pedi, but then I told her I want the VIP pedi, and she still said «are you sure you don’t want the other one?») That’s one of my biggest pet peeves… after looking at the menu, I chose the one that I felt suited me the best, and I really don’t like to be questioned/​convinced to spend $ 10 more than I need to. I took the other half a star away because Tram tried to clean the spa bowl while I was still sitting at the chair. This has happened at one other nail salon I’ve been to, and I just don’t understand the urgency to clean the bowl while customers are still sitting on the chair. To make it worse, and this also happened at the other place, I don’t like when the nail tech cleans the bowl with a sponge and product, and then proceeds to massage my feet with those same gloves on. I had to ask Tram to change gloves before touching my skin… I have very sensitive skin and was worried the chemicals from cleaning spray would give me a reaction. Tram was very kind, and understood this request, and I truly think she was just following protocol… so nothing against her at all.
I would definitely go back to this nail salon. It was overall a friendly staff, a spacious location, and a very relaxing experience. Prices are very similar to other nail spas. My VIP Pedi cost me $ 35, not bad at all.

Been here once so far. A nice a clean place with friendly staff. A bit pricey for the average mani: pedi but I would so back again and update my review as appropriate.
Candy was good and very nice and did a great Shellac.