Texas Family Fitness

This gym has changed since the new fitness manager (Robert K.) took over, There has been a huge turnover in personal trainers and the current lot are useless, except for the two female trainers who are great. Yes the monthly dues are cheap but the place is dirty (as in do they even have a cleaning company come in?!). THE MUSIC IS TERRIBLE. Worse than any other gym I’ve been to. They have no wi fi. They claim it doesn’t fit the budget (whatever!). Robert K. is unfriendly and only after your training money. Stay away. Can’t wait for contract termination, which I’ve heard is a nightmare as well.

This place is something alright. I first had Sarita as a personal trainer which promised me results in 4 months. Let’s just say it didn’t happen there was no accountability on her behalf and she was defiantly not a trainer she would arrive late for one whole month until I had to get corporate involved. Then I had to switch trainers for her unprofessionalism with my own family and myself and my time. Alex became my trainer, he was AMAZING!!! Which he left. (He was by far the best thing that ever happen to that place) had another trainer which was another interesting story. At the end of this whole experience I had to finish my 4 months with no results. Look at the Better Business Bureau to see what this place does to clients billing and unprofessionalism. ABC financial is over this gym and many more. Sadly enough they didn’t provide results and they never followed their own policy. So close in calling my lawyer. I’m a walking business card and letting everyone know about my experience.
Oh yes Sarita will give you the same sob story that she use to be big blah blah blah to reel you into getting you as a client… yeah riiiightt move on. Been there done that. Oh I heard about this «wonderful» system to log in your food so they can hold you «accountable» yeah nobody EVER showed this system to me.

You can’t beat this gym for the price. My membership is less than 10 bucks a month. Their machines are in good shape and they are all fairly new. They have tons of cardio machines on the main floor and even extras on the second floor. I don’t usually like to go when it is busy but I don’t think people are ever waiting on machines here which is awesome. They have a nice kids area and a women only room with tons of machines and free weights. I really like that they have this option for women and if you go at off peak hours you can have the room to yourself or 1 – 2 other people and workout with some privacy. Their entire staff is also very friendly and greets you when you come in and leave. I’ve been a member of several gyms and this place has the nicest staff. I bought a months worth of personal training sessions a few months back, they run about 30 bucks a session and each session is 30 minutes long. I didn’t personally care for the training sessions but the option is there and for a pretty decent price. If you’re looking for a no frills gym (no sauna, steam room or pool) where you have a large selection of cardio and weight machines plus all other sorts of equipment AND lots of fitness classes, to get a good work out in and achieve some fitness goals this is the place for you! No crazy contracts, no pointless initiation fee and very LOW monthly payments! Plus it’s a nice bonus that there are multiple locations that you can work out at as well, although I stick to this location myself.

Love this gym! Good variety of equipment, a track and awesome classes. I haven’t had any issues with crowds but I workout in the morning. I love my trainer, Cherri. I’ve never had the same workout twice plus she is a great motivator. Seeing results is also a huge plus!
The staff is wonderful as well. Very friendly and welcoming.

This gym is inexpensive, costing only $ 10 – 15 a month (depending on what deal you sign up for and whether they’re running a special or not). It is a no-​frills gym, but they have a fairly decent selection of free weights and machines, and a lot of cardio equipment. One thing they do not have though is any power racks. They have two walk-​out type squat racks, but no actual power racks. Equipment maintenance is kind of spotty, and sometimes a piece of equipment will remain broken for quite a while before they get around to repairing it. Some of the cardio equipment has TVs built-​into it, but the times that I have tried using it there were only a couple of channels that worked so I just switched it off. There are TVs hanging from the ceiling or on the wall, but they are too small to really see very well when you’re on the cardio equipment. If it wasn’t so close to my house I’d probably train elsewhere, but it is literally right around the corner from me.

I love this gym. Always clean and not too busy at s good price. The staff is really friendly. I had to cancel my membership since I’m moving further south and wasn’t hassled about it. Definitely recommend it to anyone in the area.

WORST «GYM» EVER. TREADMILLS HAVE TURNED OFF 3 TIMES NOW MID RUN. Extremely dangerous. Half of the treadmills don’t even work. Staff sucks. Most of the time they don’t even say one word when u walk in. ALL OF THE EQUIPMENT IS DISGUSTING! they literally never get cleaned. Not even worth the 14 a month. I’m am truly disgusted with this gym. The gym we had in Afghanistan was better than this… By far.

I go in the mornings so the gym is not busy. I had problems with the charges the first month I started but Roberto the manager was right on top of it to make sure he got it fixed as fast as possible so I would stay. The pros of the gym out way that small con and for 10 – 15 buck a month ur not going to find better. The front desk girl in the morning is such a peach too. Texas family fitness is my second home

All the reviews are about the billing or cancelling, whatever! Let’s review the main thing– the gym. This gym is large with lots of different areas to get your cardio, strength and aerobics on. The have a carpeted track for walking and running and a nice kids club. The workers are nice, the locker area could use some updates but you don’t spend much time there anyway. The Zumba classes on Mon/​Wed are great but sooo packed, I’m talking 100+ sweating to the beat. But they are worth it as I burn 600+ calories with Danny. Weekends this place is a ghost town and you may be the only one on a treadmill which is kinda sad to me ha ha. I’ve been coming over 2 years and have never had any billing issues and you can use all of their locations which is nice.

We’ve been members here for about two years and absolutely love the facilities …
I literally rolled out of bed this morning looking forward to my work out — but Sarita wouldn’t let me pass through the lobby without taking my picture. WHAT?! I just rolled out of bed, let’s do it one day when I come in after work … NOPE! She wouldn’t allow me to work out until I put my face on my account.
Totally ruined my work out and I guarantee It will be a long time before I return to this facility — Sarita has a twisted insecurity causing her to want to be in control of every person who walks through the door …

AVOID THIS PLACE!!!
The parent company of Texas Family Fitness is ABC Financial Services, Inc. the same parent company of the fitness/​gym that was at this location two years ago. When I received the new mailer offering me this great deal, the first thing I did was go online to check the company out. Sure enough Texas Family Fitness is own and operated by ABC Financial.
Sure they offer good deals almost too good to be true. The only way to join is to agree to an automatic debit on a credit card/​debit card. The price was fine I had no problems in the beginning, the club is big, the equipment is new, and it was never crowded. As most of us do, stopped going, just got lazy. The problems started when I wanted to start back up, I went by to check something out and Oh My Gosh the club was gone. Just vanished into thin air, the building was still there but the club had been part of the great health club rapture. Probably where most of ABC Financials clubs go, I contact the club to find out they have moved me to the Spring Creek Club.
This is where the nightmare starts they say you have issue in writing why you are leaving and since I did not move 25 miles away from the club, I was obligated by the contract that I did not take the time to read. It is and was my fault for signing the contract, I felt dirty so to speak when I left after joining I should have trusted my gut. I had to pay them for another 9 months because I was too impatient to read the contract I was signing.
Google ABC Financial Services, Inc. do your research before you join Texas Family Fitness or any other establishment they are associated with. At least then you will be informed and aware of what could happen.
For my money I would join the Plano Recreation Center at Tom Muehlenbeck. They will tell you upfront what your cost is and you can quit or suspend at anytime. At least you know what you are getting.

the staff is friendly and motivate you to reach your goals… for 12 bux a month you can’t find a better deal… they are moving to a bigger spot inside the same lot pretty soon.

Avoid this company at all costs. Check out the other reviews at other locations and you will see they are a group of shysters who only care about stealing your money and not about their customers in the slightest. My experience has been equally atrocious and I am disgusted that they include «Texas» in their name since it tarnishes Texas. Equipment is subpar while staff is even more subpar. They will spam you to death while also being extremely rude and even threatening if you ask them to stop or ask to cancel your membership. I wouldn’t wish this upon my worst enemies.