Richard D Ragnell, DDS

This office is very friendly, courteous and professional. However, I chose to leave after Dr Ragnell took over the practice from Dr Avant. Too many changes for my comfort…
My husband stayed because of the convenience. I am so disappointed in the consistently high fees, despite having insurance coverage. The initial charges are much, much higher than the dentist I see.
But, recently, we received a tersely worded collections notice for an unpaid balance. The issue is that, not only is the balance not in arrears, but we never got a bill that anything was due. Our family have been patients there for well over a decade and have never carried a balance. That’s just no way to be treated.

Never seen a dentist that provided such poor quality of care. My wife and I went to Dr. Ragnell for several years after he took over the practice from Dr. Avant.
The office is beautiful, but let’s face it, people don’t go to the dentist for the surroundings. They go because they value their smile and expect a dentist that knows what he or she is doing.
After Dr. Ragnell took over, we immediately began experiencing issues with work Dr. Ragnell did that had to be redone. First with my wife, and then with me. This happened not just once or twice, but several times.
I began wondering if we needed to change dentists but tried to give Dr. Ragnell the benefit of the doubt.
Then I developed an issue with one of my teeth. He took x-​rays and it needed some work done. I set up an appointment & once I was in the chair he started to drill on a tooth on the opposite side of my mouth! I put my hand up to stop him & he made some excuse & then went on to work on the correct tooth.
Then I started noticing a high turnover of some of his long-​time employees — people that had been there since Dr. Avant — 10+ years suddenly left all at once.
Shortly after that, my wife & I left.
Since then my wife has had to have two crowns redone that were done by Dr. Ragnell, and I’ve had to have one redone. Both of us required root canals.
I also had to be treated for TMJ that was the result of the way the dental work in my mouth was done — fortunately my new dentist corrected the problems.
I believe this was all due to shoddy workmanship.
We never had any of these issues under Dr. Avant.
This is really unfortunate. Dr. Ragnell us very personable & nice & has an excellent staff. However, the quality of his work is a real issue. Dentistry isn’t like other services where you can look at the job afterward and tell if the work is excellent or lousy. The way a tooth fits, the margins around a crown, everything is so critical and if it’s not done just right, it can cause the patient real problems and lots of money.
For these reasons, I can only give Dr. Ragnell one star.

Just got my teeth cleaned at Dr. Ragnell’s yesterday. I have been a patient for years and was there when it was Dr. Avant. The office is gorgeous. Very mediterranean feel to it (which I think was Dr. Avant’s doing if I am not mistaken). The receptionist is very friendly and helpful. The hygenist who always cleans my teeth is very friendly and tries to be nice about yelling at me because I don’t floss! Dr. Ragnell is a very friendly, professional man as well. All in all, it is always a pleasant experience (as pleasant as a dentist can be!)

Nice office, nice clerks, nice assistants, and friendly dentist. They have a really cool aquarium in the waiting area, too.
Sure, it’s a brief review, but you’re really only interested if Dr. Ragnell is in your insurance’s network.