Public Storage

Kim at property 29 140 has always been spot on. Nice clean climate controlled indoor units. Codes only allow you to go to your floor, creates safe environment.

This was one of the cleanest, well maintained storage sites I have ever used. Will definitely use them again in the future. The temperature seemed really stable and I never had an insect or rodent problem. Anytime I needed assistance there was always someone there to help me.
Big thanks to Kim & Ashlea for their excellent service and support.

I walked in just to look at size of a unit. All staff was very friendly and helpful. They not only showed me the unit they took the time to explain some things to me which helped me make the decision to rent there.

Great place!!! Walked in got exactly what we needed and done in less than an hour! Clean facility and friendly workers! Kim was awesome!

This property is secure and well maintained. Kim was the manager that assisted me at the Plano location and made the process go fast and smooth. I feel like my items are safe and secure on this property because of the good layout of the property and security features in place.

I went to one Public Storage facility and had a terrible experience (Alma Dr). A friend of mine leased here and convinced me to give them a try — I am SO glad she did!!! I walked in, skeptical and angry, only to find Kim and Brant to be awesome! I walked in, they had the exact type unit I needed, climate controlled, and walked out with the perfect unit away a great price! I completely recommend this place and that you work with either Kim or Brant! They exceeded all expectations AND overcame my resolution to not work with Public Storage ever again. Well done!!!

Brent did an amazing job helping me choose the right unit for my needs and the facility was clean and organized. I appreciate him making the task of moving MUCH easier!

They start off nice, then out of no where BOOM rudest people you’ll ever meet. Paid everything on time, I was lied to numerous accounts about my extended rent! Then told I was not telling them the right information when someone that worked there (trainer) said «I’m sorry you got the wrong information, but I personally train them and I know for a fact I did not train anyone to tell you that or give out the wrong information!» Got my things and I am out!

Well maintained property. Very help staff, particularly Kim and Brent. (No+).

I walked in and walked out with a great unit at an even greater price. Same day service makes things easy.
Chris was a trainee on his 5^th day of employment. He knew what he was doing and was super courteous.

6 years back, I had to move all my stuff into storage and I first visited the Arapaho/​Grove location since it was nearest my house but after learning that the location was not gated, I went out to look for another location and found this location.
I’ll have to say that this was my first Public Storage experience and it was a little more than I expected.
First off, it’s gated, then your building has keypad access, then of course, your locker is padlocked. in two places. So it’s pretty secure. Sure, if you aren’t vigilant, you could leave your storage locker unlocked and unattended and someone could come by a swipe your junk. It’s possible, but unlikely.
I was lucky to have the locker across from me empty so I could move the stuff that was in my way out so I could get to the stuff in the back. It was very convenient. My space also had a roof support I-​beam in the middle. Not ideal, but it wasn’t that big of a deal. I think I may have gotten a small discount for it.
A couple things to watch out for:
If you’re moving later in the evening, the gates will close and not open. I believe the time is 9 o’clock, so if you get in before 9 and move your stuff around and then want to get out, you might not be able to. I got there late and had my friends and I book it to unload the U-​haul before the gate automatically locked down. My friends said they’ve never seen a U-​haul move that fast. =o) There is a gate for people traffic so at least you won’t get locked in, but your vehicle will.
The people up front were very nice. They went above and beyond what they were supposed to do. I needed a printout of the receipts and no one could help me. The guy at the desk said, «We’re not supposed to do that.» Then he said, «I’ll print it out then leave it right here and then I’m just going to forget that I left it here on the counter.» *wink wink* Thanks so much!
Public: Check
Storage: Check
Bruce’s Stamp of Approval: Check