Preston Kwik Kar

I stopped by today to have an oil change. The price was very excessive. $ 93.00? I was appalled. The 0w-​20 oil my scion requires is 22.95 on Amazon with free shipping obviously I would need an oil filter, but for the 15 minutes it took this guy, way overpriced. I can’t believe this. I will never come back.

Quick and affordable service! My car’s oil change light came on and I couldn’t find a place that was open since it was Memorial Day. Called this place and they were able to do mine in 15 minutes! Friendly staff and they didn’t try to sell me on anything else which I like.

Dropped in during my lunch hour to get my inspection. There was already one car in the bay and another ahead of me, but I figured I would wait it out. I was done within an hour and everyone I spoke with there was super nice. Plus, my truck passed, which is always a win.
I sat outside on the benches because it was such a pretty day, but the waiting room was really nice as well.

About a week ago I had an unpleasant experience at Kwik Kar, with a clerk attempting to overcharge for tires. I left the store with NO intention of ever returning. Nate, the general manager gave me a call a few days after and promised to rectify the situation. I returned to Kwik Kar today to have the brake pads changed and was VERY pleased. Nate was warm, apologetic, and took his time to explain my options. I felt like he genuinely cared, and wanted to make things right. I will definitely return!

Just took my Lexus for an oil change and I was out of there within 15 minutes. The guys are friendly and willing to answer my questions. Not my first time, been to this location with my other vehicles.

Greeted with a nice smile, fast service, very clean lobby… Can’t ask for more
Will be back

Another sleazy car shop that will try to convince you that a bunch more things need to be «fixed» with your car. AND it’s a bit overpriced. Don’t go.

I came to Plano for surgery at the Plano Medical Center. My car was flashing a message I didn’t understand, and I took it across the street to Kwik Kar Lube and Auto Repair across the street from the Marriott Residence Inn, where I am staying. I was taken care of immediately and with much courtesy. The waiting area is great. They have a wonderful coffee service and very comfortable seating. The service was done quickly and I was on my way! This will definitely be my spot when coming to Plano.

Wow is all I got to say, they had me at «how can I help you «, very professional employees, well dressed, fast service, and their lobby… Is like a hotels lobby, smells really good, they even offered me a ride back to my office, which I declined, I made myself a cup of coffee and was out in around 45 minutes …
Will be back …

CAUTION!
On December 3, 2015 I visited to have my car’s spark plugs, air filter, cabin filter and windshield wipers replaced. I spoke to a gentleman named Pete who assured me they would have the plugs and filters in stock and could have me out the door in less than an hour. So far, so good.
I questioned him a bit about how they could stock every automaker’s filters — even those of a low-​volume foreign automaker. He assured me that they did have them in stock and explained that in the worst case scenario he would simply rely upon the auto parts store located five minutes away.
Satisfied with his confidence, I asked him to press ahead with the work.
After 40 minutes I walked by the car to see how things were going and Pete explained that they were waiting on the filters to arrive from the auto parts store. «It’ll be just another 20 minutes, «he said.
Twenty minutes later I approached the car and was told by Pete that the work was complete. Suspecting that they had, in fact, not installed the filters, I chatted up a Spanish-​speaking mechanic and asked him in Spanish exactly where the cabin filter is inserted. He shrugged, explaining that he wasn’t sure. I then asked him whether the filters had, in fact, been installed and he said they had not.
Disappointed, I turned to Pete who explained that the filters were not available anywhere. «I’m not even sure they make these,» he said about the filters he’d been so confident they would have in stock just an hour earlier.
Pete instructed one of his coworkers to deduct the filters from my bill, meaning I’d only be paying for the four spark plugs and the replacement windshield wipers.
After paying the bill, I had a funny feeling. Might they have not even installed the spark plugs? I asked to see the plugs they had just removed. They could not find them, so I asked the two Spanish-​speaking mechanics whether they had replaced the spark plugs on my car. They explained that they had not replaced the plugs — nor had anyone else.
I demanded, and received, a refund for the $ 149.99 I had paid for the plugs. This shop was going to let me drive off believing I had new filters and plugs when in fact I had neither! It wasn’t until I pressed them about the filters, then later about the spark plugs, that their ruse was up.
After 75 minutes, I did leave with a set of overpriced windshield wipers.
Regrettably, I got the distinct impression this was a calculated scam as opposed to a mix-​up of some sort. Either way, I would not recommend this place to anyone.

Best automotive place I’ve been to. Just moved to the area, looking for a place that won’t try to rip me off. Very knowledgeable and friendly staff, never tried to pressure me into any unwanted services. Explained problems clearly to me so it was understandable (I’m not really a car dude). Will definitely bring my car back for future service. 5 stars.

I love this Kwik Kar! I’ve been to several locations over the years and this one is the best I’ve seen. The lobby is so nice, but the service is even better. It’s fair and quick, and I’ve never felt pushed to buy something that was unnecessary for my car (as so many Kwik Kars have a reputation of doing). I got an oil change, brake pads and rotors. Pete and Ivan were SO helpful and the new management is great. Very satisfied!

I’ve been to this location several times and am always pleased with the quick and efficient service. That being said, I can’t trust the company or its technicians. Each time I’ve been pressured to have additional, unnecessary work done. The most recent visit involved the recommendation that my differential fluid be flushed due to the presence of metal shavings. This is a significant issue that can’t be fixed by merely flushing the housing. Also it should be covered under my manufacturer’s warranty as I have a relatively new vehicle. Neither of these facts were mentioned — I was simply told that their 20 minute procedure would fix everything.
I refused the service (which was not well received) and took my truck to the dealer who found nothing wrong with it and sent me on my way for no charge.
I wish I could recommend this place, but I think it’s aim is to fleece customers.

It was as expected except for a few surprise add-​ons but I think it was fair

They are a bit overpriced. I know I paid too much to get my car checked and get some items fixed. I would recommend checking out other places first before committing. The only reason I paid as I needed to get it down pretty quickly and it was the closest place to get it done. I will only let them do oil changes from now on. Everything else… you should check elsewhere.

Amazing service, had a check engine light with multiple codes. It was diagnosed and repaired quickly and cheaply. Great service. Nice people.

I have been wanting to write a review for Preston Kwik Kar for almost 2 months now. Our Prius had an issue where a timing belt (its called something else) for lack of better terms was starting to crack. The dealer asked us to replace it quickly to avoid getting stuck on the road as the alternator would stop working otherwise.
I called lots of places in Plano to get estimates from Pep Boys to others. I can tell you that not only was Preston Kwik Kar the best priced, but also there was no haggling required and they offer a great warranty for their work. They were able to fit me in their schedule the same day and they got our car fixed up by that evening on a busy Saturday afternoon.
I will definitely be getting 2^nd opinions from them moving forward for all my automotive needs. I would highly recommend them to anyone in the Plano area looking for a honest and decent priced repair shop.

«Kwik» is an understatement. An oil change, transmission flush, filter change, air in my tires, etc ALL IN UNDER 20 MINS! Great customer education and friendliness all around. Very happy with my service.
Don’t forget the 10% off service discount on Unilocal like I did.

I am 6 months new to the state of Texas. This was my first incidence of major car trouble. I looked up AAA approved shops in the Richardson area. The Preston Kwik Kar had overall good reviews on Unilocal… and well deserved.
Their shop/​lobby is clean and well appointed. It is inviting with comfortable seating and refreshments.
Everyone I dealt with both in person at the front desk and over the phone were professional, well spoken, and listened to what I had to say. Knowing full well what one of the major issues was I was glad that they listened to me and at no point tried to talk down to me.
When Harry called to let me know the damage, he gave me several options to get my jeep back on the road. They had it done by the end of the business day (their hours are very accommodating) and it was exactly within the price I was quoted. When I went to pick it up my jeep was purring like a kitten again. I am grateful and intend to return to Preston Kwik Kar for future repair & maintenance needs and I will recommend their shop to friends and family.

Service was good. It was quick. No wait needed. The lobby was a pleasant surprise. It smelled nice and was comfortable.
Price for an oil change here is $ 45 after labor, parts, taxes, etc.