PGA Tour Superstore

We brought our 7 year old here for golf lessons. Steve is an awesome instructor!!! He’s funny, knowledgeable, and patient. I highly recommend him.

my husband has the membership to hit balls in the back practice area but each time he goes he always have to go through frustrating times to find people to turn the machine on
the young indian girl up front never fulfill her «promise»
frustrating

I am a fan of this place for the ability to purchase used set of good irons, and the fact that you can try out tons of different clubs in their very accurate simulators. However, the customer service is awful.

It is a huge store with lots of merchandise. And a lot of customers are there so they must like the store. For me it is mismanaged. Retail clothing tags not out. Dressing rooms cluttered. A long wait at the cash register for a $ 400 purchase while the manager took a phone call. Exact line «I’m sorry for the wait but I had a phone call.» She asked me for a rewards card and I thought to myself, «a rewards card? You already demonstrated my customer value in first visit. I won’t be back.» This a why on-​line is killing stores like these. It’s too bad. I want it to succeed. Local jobs etc. but nope. The prices do not beat online. The second star is for the one young lady at the shoes who actually cared.

Similar to several other posters, went here several times recently to purchase new set of clubs plus GPS. Many staff but difficult to find one that wanted to help. Seems to hire pure retail reps, not many with enough knowledge to help the advanced amateur. There are other stores with 2 – 3 miles with even bigger, better selection that are worth the trip. My three stars are for the overall size and selection but shouldn’t be taken as a recommendation, particularly for anyone looking to make a significant purchase.

Terrible service. Guy working in club repair extremely unhelpful and rude. Don’t waste your time with them because they obviously don’t care for your business.

WOW! If you are a golfer, this is the place to… look. They have everything you could possibly ever want. Plenty of practice swing areas, video swing checker, lots of qualified people to help you pick out the right clubs. For an amateur like me, a little on the pricey side. But they have lots of sales. Good selection of used clubs too. Definitely worth checking out.

This store is huge… like Texas huge. Large selection of golf apparel, shoes and equipment. They even sell tennis gear for you avid tennis players.
Though the selection is great, the prices are retail and expensive. You can find the same items cheaper online. This place is great to check out anything you are interested in purchasing (touch it, feel it, try it on) and finding better pricing online. Just saying.

The store is really big and as far as an amateur is concerned very well stocked with any and all equipment. Anything relating to golfing this is pretty much your store.
The trouble that I ran into and maybe it’s just how a golf store operates is that I came in wearing shorts and a tea shirt wanting to spend money on a driver. I am a full amateur and I went to the store to get good service and to have someone help me find the proper club. At the door someone greeted me and I told them I am an amateur just starting and I would like a left handed driver. The person took me to left handed clubs and promptly left me there unattended. Maybe it’s easy for a professional to distinguish the difference between the 200 clubs were there. So I started picking up random clubs figuring at some point someone would come help me and 3 different sales people walked right past my girlfriend and I and didn’t stop. 15 minutes past with no help and I was furious and was headed towards the door really annoyed.
On the way out the door I was asked if I found everything I needed and I voiced my displeasure. The guy was awesome and that’s the reason I am giving it 3 stars. I think these guys know what they’re talking about and that’s the expertise I wanted. The guy asked me qualifying questions and we landed on the driver that was best suited for me I spent a good amount of money and will give this place another shot when I need more clubs.

If you’re a golf fanatic, this is the place for you. To put it in perspective, think Best Buy meets golf (and some tennis stuff). Anyting and everything one could ever want (and then some) can be found here. I actually think if it’s golf related and cannot be found here it doesn’t exist.
I can easily spend hours in here looking for deals, trying new clubs, etc. The store is laid out in a way that I rarely need help finding things. And on those occasions that I do need help, it’s been fairly easy to locate someone. And the staff is always friendly and helpful. Most of my purchases have been for clothing (shirts, pants, shorts, shoes, etc) and accessories (gloves, tees, balls, etc). I have yet to purchase any clubs from here (I’m due for a new putter in the near future). Based on what I have purchased, their prices are on par with most other golf shops. They seem to always have a clearance section that has decent selection of items discounted up to 75% off.
Lastly, I recommend joining their mailing list as they often have ‘private sales’ and/​or provide coupons for an additional savings.

Great selection for women. The clothes go on and on in the women’s department. Cute, trendy, and stylish fun clothes! I am from Springfield Mo where there is ZERO selection for women. Great sales also! I got super cute stuff on sale ($ 40 – 50 for Nike dry Fit skirts) and great stuff not on sale ($ 100 for a great skort by Jamie Sadock! Can’t wait to hit the links in my new outfits!

Well, it just keeps getting worse every time I go in here. I went into the store with my wife prepared to spend $ 600-​$ 1000 on new clubs and some clothes. I only had 40 minutes. I walked around for the first 15 minutes and was never greeted by a single person! Fed up with the lack of personal service in a business that needs it so badly in order to succeed, I grabbed the clubs I wanted to hit from the pre-​owned department and asked one of the attendants near the hitting bay where i could go to test them out. While he walked away from me, he mumbled and pointed «just pick one of those two bays». Both bays had a screen that asked for an administrator password to open up the virtual driving range. I was left in the bay by myself without anyone unlocking the bay. I finally said to another associate that i have 10 minutes to get out of here and I’d like to hit these clubs before i buy them. He said «just a sec, one of us will be right there». Bear in mind, i witnessed several associates doing nothing but chatting with each other and walking by while trying to look important. I was appalled. So, 10 minutes went by… and I still wasn’t helped. I dropped my clubs and they lost my $ 700 club sale instantly. This has been a common theme at this location. In case anyone reading this is wondering, I am a golf professional and spent 10 years of my life running golf shops. This store is a joke if I’ve ever seen one. They are missing out on big sales everyday, and investors should pull their money out of this company. We had the same problem as we went through the clothing department. Couldn’t find a soul in sight to help us…

The people that work at this location are great! Super nice and they love the sport. Will do my shopping here again

I have shopped here several times for their great selection of golf attire and gear. However, today I purchased a new set of irons from the Superstore. Ray was a tremendous help in not only confirming which set would be the best fit (Callaway or Ping), but also spent time with me while I tried them out. He also provided a few tips for my swing. .. . which somehow yielded immediate results!
If you need new clubs and are seeking some advice, ask for Ray. He was patient, thorough and listened, as well as, responded to all my questions in my search for new irons and hopefully an improved game.

I love this store. I can walk around here for hours looking for deals and checking out new golf stuff that will surely improve my game. Won’t it?
I love taking golfers visiting from out of town to this store. Usually I hear they have nothing like it back home. I haven’t taken advantage of the golf lessons but I have watched the golf pros give tips and seen the effect on the swings of the golfers listening to them (told you I’ve spent too much time here).
I plan to enroll in the some lessons as time permits and I will update my review later to tell everyone how it went.

I guess you can say I’m a regular here. They have an excellent selection here, whether for golf or tennis. Women, men, kids, they have it all.
The process for getting fit for clubs is quick and painless. The staff here are into the game and always provide input on the latest golf equipment. Clubs sell for retail prices usually, but always be on the lookout for the sales of outgoing models.
The selection for kids’ clubs is very good as well. My son loves coming to this store so I don’t feel guilty spending hours here when with him. The driving range simulators are free to use with the demo clubs. But if you want to hit a club that doesn’t have a demo model, you can just inform the staff and they’ll tape it up and let you hit with it. One other thing about the demo clubs: they will let you «check out» demo clubs for a couple days so you can try them out on the course. I did this when I was in the market for a new driver. I must have checked out 8 or so different drivers until I finally decided on one.

Since I’m a women I prefer to buy my golf gear from a women who knows the game and can give me honest input about the products for sale. I came here for lessons and golf shoes and every time I asked one of the ladies a question they were:
1. Super cool type of personalities
2. Fun
3. Knowledgeable
4. Could play the game he heck of allot better then I could, and not to toot my own horn but I’m not to shabby.
I think the PGA store really looks to hire people with a passion for the sport and I really dig that.

True story: My uncle once spent two hours here trying pretty much every putter on the rack before determining which one he wanted. He brought it to the register, and it cost $ 19.99.
My aunt and uncle from McKinney had told me about this place before I visited from Boston, and I’m very glad I got the opportunity to visit. I picked up a new glove and a big bag of 100 tees for a total of about $ 13, which is better than almost anywhere I can shop in Massachusetts for golf equipment.
There are lots of reasons to like this store. One of my favorite bits was where you could demo clubs with a golf simulator. I demoed the newest model Ping driver with the S shaft. The simulator was surprisingly accurate — it told me I carried 244 yards and had a total drive of 253. (That’s about what I can hit on the golf course when I hit well.)
They also have a rather large putting green area and sand bunker. Additionally, there’s an indoor driving range, but I didn’t spend any time looking at it. They also sell tennis equipment and clothing, but I didn’t partake.
I would definitely visit this store again if I lived in the Dallas area. Alas, they are not opening any in the Northeast anytime soon. Definitely stop in if you’re in the suburbs of Dallas and you like golf!

I liked the selection; prices for women’s clothing are a little steep, however. I didn’t peruse the hardware; I have my own clubs and things. I would caution a shopper here to check the receipt before you leave. I bought a sweater (and other articles) that was marked down by $ 30. Great deal until I got home and discovered it had scanned at the original price. When I returned the following day to return one article, and to get the difference on the sweater, the clerk miscalculated; when I pointed out the correct amount, she seemed kind of unhappy with me and credited something called «shipping». Even though I got the correct amount back eventually, you’ll want to watch carefully how the prices are scanned.

After visiting PGA Tour Superstore a bunch more times since my original review, I’m upgrading my rating big time. The biggest reason is probably the massive selection and the fact that I can shop leisurely without feeling like I’m being watched.
Also, while their normal prices are just retail and therefore expensive, their sales on apparel can be really good, with stuff going on clearance for 40−75% off. Also, I would suggest that you get on their mailing list, as sometimes I get coupons for additional discounts.