Massage Envy – Spring Creek @ Hwy 75

I love this place. Extremely professional. You can tell they are under new management– different from last year. Ivy briefed me and was extremely professional and punctual. She explained the membership to me and I couldnt pass it up. I love this place, I will be returning. I was even able to use my Insurance for part of the membership. (Minus the deductible)

1 star for the following reasons:
We had a membership with massage envy in irving tx. When we moved we thought we would get the same service. We were wrong. We had 9 massage saved up and made little sense to keep paying for more until we used up are old massages. When we canceled our membership, they took away all 9 without telling us until it came time to pay.
After contacting management they refused to give us any credit, and told us that massage envy in Irving doesn’t pay their bills and so they wont be giving us anything unless we buy a new membership with them. Given the fact that we have been paying for so long and have not used the ones we have why would we buy more?
This is very disappointing that they would give a long time customer such as us zero customer service.
Needless to say we canceled our memberships take every chance we get to tell others about our poor experience.
In terms of price it is a little high, given almost all the therapists we had work on us (while we were members) were fresh out of school. These reasons warrant a very low rating for this location.

Harry F. Is miracle worker! I have gone to Harry for years at this location and he is always wonderful. I usually need serious work on my shoulders, but this time I could barely walk because of plantar fasciitis. He barely touched my feet and worked out the stiff muscles in my legs, and today I am 90 percent better! I can’t talk about any of the other massage therapists, but Harry is AWESOME!

Harry does outstanding/​amazing work. Best massage I have had in years. I need a deep (sometimes really deep), productive, two-​hour massage every week. I am a lot of work. Harry delivered. Dr. Neck and Shoulders.
I do too much computer work, like ten or more hours daily. My neck and shoulders, right arm, wrist, thumb, and palm are sore. Harry worked it out. My lower back, hips and glutes are always sore from sitting too much and not exercising enough. Harry worked it out. Fricking awesome he is!
P.S.
Also love Heidi’s massage, the lead therapist here. I miss her from the Murphy store. Heidi does a wonderful massage… I especially like how I feel like I’m floating in the air when she massages my feet.

I received a gift certificate for Massage Envy a while ago and figured I better use it. I was worried after reading previous reviews but I will fairly say that my visit was pleasant.
When I arrived I completed paperwork in a waiting room away from the lobby. I noted on my forms that the purpose of the visit was to relax. The massuse did everything that I asked. She didn’t do a lot of talking and applied light to medium pressure.
At the end of the massage I was worried that I would have to deal with a pushy sales pitch but I didn’t have that experience at all. I was offered a membership but after the first «no» I was able to pay and leave.
If your looking for a spa like atmosphere they do fall short on lux and amenities. I wanted a relaxing massage and that’s what I received.

It is 8:09 and I am still waiting in the parking lot for my 8 am apt. Masseuse is calling owner to see if he can come and unlock the doors, but I am one unhappy customer. First time here, and will not return.

This location of Massage Envy was OK. Upon arrival I filled out my paperwork, and then decided I wanted to do an aromatherapy, which is an additional charge. It turns out this location only has the «best of» the available scents, I think 4 out of the 10 or so available. Aromatherapy definitely heightens the massage experience, but $ 10 seems a little ridiculous for what you get.
My therapist, Gaby, was amazing. It was easily the best massage I have had in months (for context, I get at least on massage every month). She provided deep pressure and really worked the knots out. I was sore the next day but it was so, so worth it. I felt a million times better post-​massage.
There are few frills at Massage Envy, and it shows. The blankets on the table were thin and felt scratchy, like they were old and needed replacing. The bathroom was fine, but seems like an easy way to provide a «spa» feel to the business but they don’t take that opportunity. Overall this location feels more clinical, more office-​y, than it feels like a spa.