Just Fitness 4U

DO NOT SIGN UP WITH THIS GYM
I called to cancel my membership and turns out that this GYM LIED about the cancellation fee being $ 75 dollars. Good thing my contract will expire Feb 2014. BUT make sure you are not set for AUTO RENEWAL on the contract otherwise it renews it self. I DON’T LIKE DOING BUSINESS WITH LIES!!!

DO NOT JOIN THIS GYM! My husband joined this gym before it opened and was told by the GM Jason that he could join for $ 20 a month and that he could cancel at any time with no cancellation fee. He fell off of the workout wagon for about a month… okay 2 and showed up and the gym was closed! No mailer or email letting him know anything! The other location closest to him is about 3 miles up the road, but the only reason he joined this gym was the convenience factor. He called the other gym to cancel his membership and they told him that he needed to call ABC Financial. He called and talked to a guy who told him that he would be charged a $ 75 cancellation fee! After explaining his situation to the guy on the phone, he still would not budge. He then gave him an email address that he would need to leave all of his information to and wait for an email response and then his membership would be cancelled and that he would be charged the fee, which he told him he wouldn’t pay. If the deception they pull on you isn’t enough to make you not join, then maybe the hoops they make you jump through just to cancel will. I cancelled my membership at LA Fitness one time and it was just as simple as clicking a button on their website. Sure they may send you a «We Want You Back» email every month, but at least they don’t conduct their business by lying and deceiving their customers. This company will not stay in business for much longer by treating their customers like this. The companies that nickle and dime always end up losing in the end by hundreds of thousands. Read other reviews, not just mine. THIS PLACE IS A JOKE AND SHOULD BE REPORTED AND PUT OUT OF BUSINESS!

Just fitness 4U is the worse place to go! PLEASE DONT WASTE YOUR TIME OR MONEY ON THESE PLACES! They tell you one deal for $ 10 but when you give them your creditcard they charge you all sorts of nonsense! And the place stinks. not worth the price you HAVE to pay. Rather go to better and a professional facility!!!

This is a great GYM! It is not a spa, social club with pools, saunas, or hot tubs. This is a great place to go in and work out on brand new equipment which is well maintained, many have built in TV’s. Cardio Theater is a hidden oasis for the shy! Yes, you bring your own lock for the lockers, so what! It keeps the prices affordable princes! TV’s everywhere, friendly staff, and spotless. Everything you need for a good work out without all the frills.

This review is in regards to the Hurst location.
I LIKED the gym, even referred some friends unfortunately. In terms of customer service, they are horrible and you shouldn’t expect to get any. Glen, the GM is not what a GM should be. Here’s what happened to us…
My husband paid for one month of personal training sessions for $ 280. Not one person explained to him that it was a 6 month contract or else he never would have agreed. The following week we find another $ 280 has been drafted from a completely seperate account (the account our monthly drafts come out of). We then contact the gym and let them know. They basically just play dumb and give us the runaround. We are told a couple of times that we will get a check in the mail for the refund or that it will be put back into our account. Never happens. Also, they act as though we signed the contract and there’s no way they can stop the next 6 months of the $ 280 drafts. Ridiculous. My husband had signed a computer screen thinking that it was a receipt for that one-​time payment, not a contract that they later transfer onto paper. Where’s our copy of the contract? Oh that’s right, we didn’t get one. Neither the personal trainer or the front desk worker explained a thing to him, in fact the PT had been told by my husband that he could not afford to keep this up, it was a one-​time thing. When my husband finally gets in touch with Glen, the General Manager, he treats him as if it’s our fault and doesn’t seem to believe him. Regardless of if he believes him or not, shouldn’t he still give the customer the benefit of the doubt? I mean, we have been going there for almost two years and pay them monthly. It took a 5 minute phone call to corporate for him to FINALLY say that it could be fixed. Why didn’t he just do this in the first place? He was being a bully. I then call up there to let him know that I’m not happy with the way this has all been handled and he’s rude yet again. Come on ‘Just Fitness,’ hire people with a little class and some manners to run your gym. If there wasn’t a $ 75 cancelation fee I would have canceled, but instead I get to keep going to this lovely gym where the employees could care less about the customer, they just see dollar $ign$.
When a GM of a company makes the customer feel unwelcome and actually makes the problem MUCH worse than it should be (as opposed to doing what they should be doing– fixing the problem) you have some issues. Well, I can’t say he didn’t fix the business side, he did. Apparently we are getting our refund, etc. But he has truly put a sour taste in our mouth and I can say that I am no longer happy with my gym and that I cannot wait to find a new one (when my contract is up) where they may actually treat the customer with respect. They need to get their act together. I was thinking of asking for personal training sessions for Christmas, but that definitely won’t be happening. I don’t want to contribute to them getting any more money. My husband had to miss work to deal with this, as well as paying our bank to do a stop payment. This entire thing should have been dealt with in a much more mature and timely manner. At the end of the day, I think Glen, the head of this gym is a bully and I think anyone considering going here should seriously reconsider so that you never have to deal with him and his pompous little attitude.

As this is a branch of JustFitness4U, I want people to know what they are as an organisations (them and ABC financial, their accounting firm)
I signed up for a $ 20 per month as aTRIAL plan. Before the trial period ended I switched to the $ 10 per month plan and I was told this would be immediate, but they still charge me $ 20 every month. Even before they billed me the first time, they sent me a confirmation with the $ 20 a month plan on it, which I immediately disputed and got a written confirmation of the change to the $ 10 a month plan from them. And get this, they immediately charged me the $ 85 that was needed to switch me from the $ 20 per month plan to the $ 10 per month plan! So, this is not a case of negligence, but outright fraud! Update: After finally reaching the ABC finance company that handles their accounts (you cant call them directly, you have to leave a message in their answering machine and hope they will call back, so if you have a foreign accent you have no hope) I was offered the months of August and September free to compensate for the overbilling. I repeatedly asked them for a WRITTEN confirmation which they avoided. Now we are in August and I was promptly billed on my credit card. To add insult to injury, they added a $ 5 late fees! A late fees for auto enroll payment! Now I am trying to cancel the account. As usual the financing company wont answer phone calls. When I go to the gym reception, I am told that only the «manager» can do the cancellation. When I ask for an appointment, they say they are not sure when the manager comes and goes and that he has a random schedule! I ask for the manager’s phone number, and when I call him… you can guess by now — I get the answering machine. Another thing: I chose the $ 10 plan because I was told that it is month to month with no cancellation fees. When I read the fine print, I see a $ 75 cancellation fee. I asked about this to the gym reception, and he said not to worry, they «know» i am on the month to month plan. Something tells me, I am going to be charged for cancellation as well.

This location is great! When I was part time I go work out there around 2 so it was really dead which was great for me because I like to use the walking track on the second level without any insecurity. I hope they do pick up because they deserve it and the facility is nice. There’s lots of rooms for classes and the equipment is new.

We signed up with the Coit location before they were officially opened. My wife paid over $ 400 for personal training. The trainer either canceled at the last minute or was late for every session. The final straw was when he offered illegal drugs to my wife. We decided to cancel, hoping to use some of the $ 400 we had in existing training credits to cover the $ 150 cancellation fee. When we got to the gym to speak to the manger, Logan about it — we were told he was giving a tour to potential members and couldn’t speak to us. We offered to wait, and were then told it would be better if we just left. We then tried calling the corporate offices to file a complaint and get resolution. We were told the manager (Logan) would be calling us back to resolve. Logan never called, until I went back to the gym to fill out whatever paperwork was necessary to cancel. Logan called the next day, saying that they couldn’t take cancellations at the gym — we had to send a form in to corporate. At this point — I’ve filed an official complaint with the Better Business Bureau, and am still waiting for a response from Just Fitness 4U corporate.
Bottom line — yes the gym has great prices and ok equipment. But if you ever decide to cancel or have to rely on any type of customer service — consider yourself warned.

This gym is closed now…
LOVE this gym!!! It opened today and it’s so freakin’ awesome!
It has all brand new equipment! Brand new!!!
Most all the cardio equipment have tvs and iPod connections so if you spend hours doing cardio like I do, you could watch tv, or plug in a movie.
Speaking of movies! There is a cardio cinema room with a huge screen and great sound!
Oh and two racquetball courts! Maybe I’ll get better at this sport I enjoy but am sooo
Today I got to use one of the new awesome row machines! Then I used the stair machine.
Yep, you’ll find the regular equipment, but you’ll also find some new things you may not have seen or used before. Like TRX as great way to build strength, get cardio and all the while working your core! What’s cool is that it adds variety to your workout. No excuse to say you’re workouts are boring.
Soon the Move Strong will be set up and this also offers some great variety and
Workouts! I’ve used this at the other Just Fitness and it really makes my workouts more interesting.
The gym has been painted, and totally cleaned up! It’s a wonderful environment for whatever fitness goals you are working on. If you want to lose weight, you’ll feel comfortable and have everything you need. If you are a bodybuilder or just working on being healthier you’ll find what you need.
The staff are great and knowledgeable, and the trainers are top notch!
All of this and amazing prices both for gym membership and training.
I’ll be working out here pretty much every day, and loving’ it!