InTouch Credit Union

Plano, Estados Unidos

2.2

Aberto agora

5 avaliações

Contatos

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Telefone
+1 214-291-1776
Site:
www.itcu.org
Endereço:
5640 Democracy Dr, Plano, TX, 75024
Categorias:
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Hoje

Hoje 9:00 – 12:30
Aberto agora
Horário local (Plano) 09:20 sábado, 21 de junho de 2025

Horário de funcionamento

segunda-feira 9:00 – 17:00
terça-feira 9:00 – 17:00
quarta-feira 9:00 – 17:00
quinta-feira 9:00 – 17:00
sexta-feira 9:00 – 17:00
sábado 9:00 – 12:30
domingo –

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5 avaliações para InTouch Credit Union

Não exige registro
Classificação do local: 5
McKinney, TX
I have been a customer of this credit union since 1988 (27 years) and it was EDS credit union. I have always had great customer service. Recently, my Microsoft account was hacked and someone used my information there to charge $ 895 to my checking account. The Credit Union helped me cancel my debit card, sent me a new one immediately and had the money back in my account in 5 business days. It did take almost a week to get the new debit card, but I think that was mostly a mail issue due to the postmark. I have and would continue to recommend them to my friends and family.
Classificação do local: 1
McKinney, TX
Hard to tell where to start. First it was a wire transfer that couldn’t be found until I gave them proof then they tried to violate Regulation CC and hold all but $ 200 on a certified check for 7 days. Then when I needed to get a debit card reprinted I had to go to THREE locations before I found one with a card printer that worked. Today again I had another wire transfer issue where they just couldn’t find it until I once again proved it was sent.
I’ve been with them for 25 years now. It won’t be 26.
Classificação do local: 1
Dallas, TX
Worst bank I’ve ever dealt with they. They lie and try to strong arm you. Beware of doing business here!
Classificação do local: 1
Las Vegas, NV
HORRIBLE … I have a business account, which has been screwed up a couple of times… they were «sending me a new card» after mine was compromised. I called after a week (they had to «mail» it) and they said they didn’t even order it. Then they sent two cards with different info on each. Personal account… they sent us a letter saying we changed our address (we did not). I’ve been on the phone for 2 hours speaking with the third-​party card company– twice, the «customer-​care» center (which I thought was the branch, but when you call the branch, you get put on hold for ½ hr. and get these idiots. They are rude and ignorant, and of little help. Choose someone else.
Classificação do local: 3
Reston, VA
Have been with Intouch for 8 or 9 years now. Have found the service to be always courteous and professional. Note, however, that if you use a financial tracking/​reporting application like Mint, InTouch does not allow integration between their systems and Mint. For this reason I would chose another institution as most support Mint.