Haight Family Dentistry

Welcome Home! I say welcome home because when I am in the presence of Dr. Haight and his team, I feel as though I am part of the family. Honest, straight to the point, common sense, never once have I felt «pressured» or sold on anything that was not necessary. The same way my family treats me.

NOT HAPPY! I went to this dentist office after receiving a special on teeth whitening. When I went in, they told me I would get X-​rays and exam for free. Great! I called a few months later and made an appt for a cleaning and to get the work done they said I needed. On my third visit, they did X-​rays again, NOT SURE WHY, and the cleaning took foooorrrreevvver, so I didn’t get any of the other work done. Before I went, they told me it wouldn’t cost me anything for the cleaning because my insurance was covering it, so I didn’t ask any questions about the X-​rays. At this time, they gave me another quote. They told me it was going to be half price because they had a new dentist and they were trying to build up his clientele. So, instead of $ 360 it would only be $ 180. I went back in a few weeks later to FINALLY get the other work done. The visit was good, the dentist was great, and I was very comfortable during the procedure. When I went to pay, they said I owed $ 100 was my last visit. I asked why and the lady at front desk said … «I just show a balance from ur last visit.» No reason. Nothing. That’s all she said. Pretty upset at this point, I only ended up paying the $ 180 they quoted me. A few weeks later I received a bill from them stating I owed $ 300. WHAT??? This place is a joke! Very upset!!! I will NEVER go back!!!

I’m new to Plano, and had to find a good dentist. Mission accomplished! My first visit to Dr. Haight was very pleasant, unusual for a dentist. The receptionist Tamara was very willing to find the right time for me to come in, and the office was sparkling clean. I normally have to wait over an hour to see the dentist in Los Angeles, but Dr. Haight saw me within 10 min of arrival. They were very knowledgeable and gave me information that no other dentist bothered to give. Now I have complete confidence in Dr. Haight and his staff, and will be coming back for further appointments for many years to come.

Erin the dental hygienist is AMAZING, friendly, quick and a very nice person. The rest of the office is not the best. For one, I’m not a fan of a doctor sensationalizing teen marriage because he and his son both did it. Second, when calling in someone answers maybe 50% of the time. I called multiple times over the course of two weeks and never once received a call back. My husband has gone in to ask questions because they’re so bad at communication. When I had an issue with insurance coverage, the insurance girl basically blamed the Affordable Care Act and other dental offices for pricing rather than acknowledging that their office had an issue. I have since found a new dental office in a better area that is nice and they seem to have no problem with my dental insurance. I would recommend going elsewhere.

Very friendly staff that makes you feel relaxed and comfortable. I’m severely afraid of going to the dentist and Dr. Haight is always patient and comforting. He has a good sense of humor and helps to relieve my anxiety. Upon my first visit to him, he even contacted my former dentist and they exchanged a few phone calls and discussed what they thought was the appropriate action plan as I have had a great deal of work completed.

I have not been to the dentist for myself in about 10 years. I have fibromyalgia and past horrible experiences with dentists — so it took a lot of courage for me to go. Since I had not been in so long, I’ve gone several times to bring my teeth and gums back to a healthy state. They set me up with the same hygienist, Lindsey, each time I go so I always know what to expect. I do have a filling and sealants that need to be done. They gave me a sheet so I know how much it will cost and I can schedule as it meets my time and budget needs. I’ve never once felt pressured into anything and everyone on staff is always pleasant and friendly. I never go back to a place where I don’t feel comfortable — and I stick with places where I feel taken care of. I’m thankful to have found that in a dentist! (Now if I could just find a mechanic where I don’t feel pressured into purchasing more than necessary!)