Fence Makeovers

Had a great experience with this company. The estimate process was easy, with the owner of the company on hand. He knew exactly what I needed, made some good recommendations, and gave me a reasonable quote. The work was performed exactly as agreed, with the crew wrapping up quickly and efficiently.

The sales process for was great and Colton was easy to get ahold of. The scheduling of the work was less than desirable and the install team was careless and didn’t complete everything without me making multiple phone calls.
At one point a different contractor working on my house told the fence makeover team that they had stain running down my roof and out the gutters. The team left without cleaning the stain dripping from the gutters or splashed all over the shingles.
I would not recommend this place to anyone,

They did outstanding work, our fence is very big and was in terrible shape. Within one, day it was as if it was new again. Fair pricing, nice people to do business with.

Very poor quality work. They killed or damaged most of our landscaping. All they care about is getting paid asap. Salesperson was a jerk after the fact.

LOOKS LIKE A NEW FENCE!
Hard working Pros: Darren gave bid and wrote contract, Philippe and Juan cleaned and painted fence. Additionally, they built 16′ of 8′ tall new cedar fence with steel posts and pressure treated toe board to protect from weed wacker and replaced a dozen split pickets. I was able to use latex/​acrylic Behr fence solid stain in my color choice which is warranted by Behr for over 10 years on verticle surfaces.
My advice to homeowners: stay on sight. Offer ice water and BE NICE but persistent about exactly what was contracted. I highly recommend FENCE MAKOVERS without hesitation.
BTW, my neighbor on the corner had her oil stain «Fence Makeover» 3+ years ago and it still looks GREAT!

Do NOT do business with Fence Makeovers! I wish I had done more research of this company. The salesman was nice and the quote was reasonable… BUT it went downhill from there. It has been less than 10 days and the paint… not stain as requested is coming off!!! They did not paint behind our metal poles nor did they paint the top of the fence! The owner was RUDE and dismissive of my complaints. I paid him to cancel the contract and now it will need to be redone!!! Robert who is the owner told me squirrels did the damage. Funny, we did not have any problems with the previous stain. You get what you pay for is still true! Customers cannot leave reviews on their site… amazingly all the posted reviews are positive… no negatives at all.

I couldn’t even get a schedule for an estimate without a couple attempts and then got attitude, so no schedule no business from me. Customer service not their strong suit. Couldn’t tell you about their actual work.

Fence Makeovers was exactly what I was looking for! One of our gates needed repair and the entire fence needed a new coat of sealant. Fence Makeovers sent a guy out to give me an estimate — which came in slightly lower than a single coat of sealant and no repair did two years ago — so quite competitive price wise. The work team arrived on the day scheduled — cleaned the fence thoroughly, repaired the gate perfectly, and applied the coat of sealant. They took the time to make sure no stain was left on the metal posts, gate hardware, or stone walls. They were efficient and cleaned up very nicely. Excellent job + excellent service + competitive pricing! We will use them again.

If I could give this organization a zero I would. I needed my fence and arbor stained and the sales person that came to my house, was very pleasant and professional. Given that I live in a townhouse with a very small yard he indicated that they would need to do all the work by hand vs. spraying to ensure that stain did not get on anything it shouldn’t. He said it would take two men all day to do the work but I didn’t need to be there the entire time, I could come and go as needed once they got started. The estimate seemed fair and we set up a date to have the work done. The day before they were supposed to come I called to make sure we were still on because no one called in advance. At that time they said that two crews would be coming — one to clean and one to stain — and I couldn’t come and go. So, I rescheduled because I had a lunch appointment with a client I couldn’t change. The second time they came they again did not call in advance to confirm. Once the first «crew» looked at my arbor they had the manager call me and tell me that they were going to spray and wanted to know if I could move the items on the patio further away. I explained that this had already been discussed with my sales person and due to the size of the yard there wasn’t any place else to put the furniture or plants that was far enough away to allow them to spray, that’s why they were supposed to be doing the work by hand. She then told me that they «don’t do any work by hand» but asked to put me on hold. When she came back on the line she said they either had to spray or cancel and the salesperson that had come to my house «was no longer with the company because he wasn’t working out.» I had to cancel and will be looking for another company since I didn’t want stain sprayed all over my backyard. Find another company, this one is not customer service oriented in any way.

I was very happy with the work I had done on my fence by Fence Makeovers. The owner personally came out to present what work he can do. He was very professional, offering useful brochures about their services, paint colors offered, etc. The workers painted and repaired our fence within days. The owner came out and personally checked on our satisfaction with the work and collected payment when the work was done. It was easy to work with Fence Makeovers and I will use them again in the future.

Robert and his team came out to the house and quickly replaced my 6 year-​old fence which had completely blown over after our extreme wind storm in McKinney during the Summer. The quote was reasonable. The service was professional, expeditious, and thorough. I would highly recommend Fence Makeovers to friends and family!
My experience with Fence Makeovers was just as I had hoped.

I had Fence Makeovers restain my fence about a year ago. When they did the job, I was told that they would guarantee that the stain color would remain the same for no less then 18 months. Well fast forward 12 months, and the stain will now come off on your hands and clothes by just a mere touch. I contacted the owner (Robert Gonzalez), who came out to access the fence condition. Proving to him that the stain was coming off, (Showing him a brown hand from wiping the fence was not enough to convince him there was a problem) He came up with all the excuses one could think of, and never took responsibilty for poor workmanship.
He told me
1 Squirrels did it
2 Hail did it
3 I don’t see mildew, so whats the problem?
4 It hasn’t turned grey yet, so I aint fixin it.
I forgot that fence stain is suppose to come off on your hands and clothes, silly me.
I thought Robert was going to be a good fence man, but I was sadly mistaken. Never again Fence Makeovers.

I searched for quite a while before deciding to use Fence Makeovers Inc. All the other fence staining outfits seemed to be a guy in a truck with a cell phone. Fence Makeovers seems very professional. They provide some very slick written instructions and information, they have courteous and knowledgeable staff, and they did a great job. You should expect that the grass right next to the fence will turn yellow, but they did a good job of minimizing the overspray.