CVS Pharmacy

The pharmacy is pretty awful. There have been many occasions when I’ve called for various reasons (I needed a brand name, I was no longer on the medication, etc) and they never follow instructions. Dealing with the staff is exhausting!

Shop here several times a month or at one of their other locations. Great bargains at 25% off or other discounts. Their brand products are as good if not better than some named brands. And we get our annual flu shots at CVS. Very convenient rather than go to family doctor.

Horrible service. Wife was on phone for 20 minutes needing a medication for our son and she was hung up on. I’ve waited 25 minutes in the drive thru lane to pickup a script. Pleased go elsewhere. Terrible.

CAN NOT STAND this CVS! Besides the fact that it’s dirty and always has stock opportunity the pharmacy is the WORST! I had a prescription accidentally sent there vs the one closest to my house– I obviously wasn’t feeling good so I just went with it… Mistake! I didn’t go pick it up and drop the other off until the middle of the day (around 2) thinking it would be the slow time and I might actually not want to choke the pharmacy people before I left– wrong again. I was the only person there, they had 3 people working (granted they appeared to be actually working on something and not just standing), I waited 15 minutes before I was angry enough to leave. I’d rather stay sick then sit there one more minute. Save yourself the headache or plan on buying excedrine while you’re there.

I come here because it’s literally a stones throw from my house and that’s it. It is never really a good sign when you dread going to your pharmacy to see how they have messed up this time. I don’t mind waiting in line, but sometimes it seems that no one is really in charge and that the staff gets flustered easily which creates a long line.
1. Stop texting me when my prescription is ready when it’s not. I don’t like driving from work before you close only to find out that you haven’t filled what you said you filled.
2. Please please please have more attentive pharmacists and techs. Do not tell me that my doctor did not call in a prescription and then after some back and forth you miraculously «find it.»
It’s not all bad, I have on occassion been greeted and served by a wonderful pharmacy tech who is friendly, prompt, and always asks if I have any questions regarding my medication.
Another positive, great candy section :)

Pharmacy section is majorly overwhelmed — don’t come without at least an hour to spare if you need an RX.

Admittedly, I am Walgreens lover at heart. I like their product selection much more than CVS’s. However, when I first moved to Plano, I was terribly sick. Fever, chills, nausea, coughing– you name it. Since I didn’t yet have a doctor in the area, and I didn’t feel it was necessary to visit an ER, I went to the Minute Clinic. Check in was simple using a little kiosk and the wait wasn’t horrible– about 30 minutes.
The lady who saw me, I think a NP or PA, gave me the most thorough exam I’ve ever had when visiting a clinic due to an illness. At the end of my visit, she wrote a prescription that I was able to fill at the CVS pharmacy, and a few days later I was feeling better. The cost of the trip, even with my short term insurance covering nothing, was reasonable. I would definitely use the Minute Clinic again.

CVS Pharmacy has the cheapest cigarettes along with great seasonal/​holiday items.