Cinemark Legacy

Went again for the DBOX moving seats for Star Wars… the movie was good, the seats were good, but something was wrong with the surround sound and it was not corrected when I asked them to check it at the box office.

I feel strange writing a review for a movie theater, but I really like this one! Me and my girlfriend have been going here as long as we have been together, so just over 6 years. The managers always give us a friendly wave and are always helpful when it comes to my girlfriends needs regarding her wheelchair. A five star review is only lost because of the average at best service from the numerous teenage workers, but that is more than understandable for an entry level job.

WOW what an experience!!! My mother, sister, and I just had the most AMAZING experience at this theater! My sister works at a movie theater, so she knows what’s up. It was super clean and the bathrooms were extremely well tended to! We all got gelato, and we were being super annoying to the cashier because we were so excited and overwhelmed with the choices, but he was very patient. My sister was choosing which one she wanted, and she kept sampling different ones. She talked about getting one kind, and the cashier went ahead and handed her a sample without her even asking. I wish we got his name because he was so nice and patient! My sister just added, «It was SOOO clean, so clean.» My mom wanted me to mention how nice and convenient it was because she was able to order the tickets online. We were probably in the smallest theatre, and it was STILL huge! Lol my sister is going to be turning 18 this December, and she said «I should have my birthday party there!» We will DEFINITELY be back!

Growing up in Plano this theater had always been my go to, I would drive to this one over going to an AMC that’s right across the street from me, sadly, over the past few years the theater has really took a turn for worse, the only theater rooms that are well kept and consistently clean I feel are the main rooms, which are the ones closest to the main entrance, including the XD room with the new d-​box seats.
I’m a fan of the cinemas, quite persistent on watching a movie a week in theaters, the times that I don’t get to catch a movie the first few weeks it’s been out, the movie gets moved to a smaller room, understandable, but my, what a difference it is, the seats aren’t leather like the updated ones for newer movies, many times the room seemed like it wasn’t thoroughly cleaned, leaves a stench of so many unpleasant smells, I know this has happened before but yesterday is the last time I would watch a movie that’s not in XD at that specific Cinemark, our seats wasn’t just stained and had a foul smell to them, halfway into the movie I started itching and noticed I wasn’t alone, it’s actually pretty distracting and bothersome and for the price we pay to watch a movie nowadays I’m gonna make sure I go somewhere where i feel like i’m getting my money’s worth.
Overall i’m still a fan of Cinemark theaters as a whole, just not this one anymore :(

Love to watch movies here. Me and my husband go there atleast one a week. The staff is courteus and even the place is nice and clean. But there should be atleast packages like for unlimited movies or something

I’ve been coming to Cinemark Legacy ever since I was a kid. Over the past years this theater has show a lot of improvement. They continued upgrading the food options and even added alcohol into the mix. The price of a movie ticket unfortunately also went up with the addition of all these upgrades. I believe a standard movie ticket is about $ 12.75, which is a bit pricey. For $ 10.00 I can go see a movie at the Alamo Draft House which in my opinion is much nicer. They have early bird specials if you want to save some bucks, this is the reason I still come here. Overall Cinemark Legacy is just an average family theater. Cheers!

For the most part it’s a typical movie theater. The reason for the 2 star rating is the fact that they never have the hot food ready for the first movie showing. I ordered a hot dog. They were not ready. She asked if I would like it microwaved. I declined. So I ordered nachos. The cheese was cold. Now I understand that it’s the first showing however as a consumer I expect the same service at 10:35 in the morning as I do at 1:30 in the afternoon. This has also happened on numerous occasions.

For the most part, I think movie theaters are, by standard, at least 3 or 4 stars. Few, especially chains, really sink below what I would average service. What makes this specific movie theatre worthy of a 5-​Star rating isn’t so much that it is any cleaner than others or serves better food, it is that it retains all the things I expect from a good movie theater and it also has the D-​Box, which I have not experienced before seeing Jurassic World.
The D-​Box, for those of you who don’t know, is a movie that gives reserved seating for seats that move about throughout the movie. They shake, move forward, left, right, and back, all in sync with whatever movie it is you’re seeing. Obviously this is best suited for an action movie because it’s going to move you around quite a bit. What’s exceptionally nice about the entire thing is that you can set your individual seat to how much you want it to move (0 to 5, I think). Overall, it’s an experience worth trying out. My personal opinion was the motion added a certain tenseness to the movie because as characters or running or something like that, I was moving with them. Also, when something happened suddenly, the chair moved, too, which really made me a little more wrapped up into the entire experience.
Worth Trying
Reserves Seats make it so you don’t have to sit through awful commercials.

This theatre is the best one in town. The location is great and easy to get to. The exterior of the theater is so grand and beautiful! Parking is easy, when it’s not
too crowded. Once you purchase your ticket outside, you simply hand it to the employee near the door and you’re in! This theatre has a large selection of snacks, of corse it includes the usual popcorn and candy, but also has the addition of Paciugo’s gelato! There’s also snacks near the actual theatre rooms which is nice. The theater was very clean and neat, with lights making it easy to find a seat. We saw Mad Max: Fury Road in 3D and the screen and sound was great! Awesome movie, btw. This is definitely the best theater in the entire Plano area!

Pay your employees more and clean the bathrooms. Also, Cinemark has super high concessions.
Other than that, all other aspects are on point.
Nice and friendly employees.
Saw Mad Max Fury Road.

I’ve gone to this theater multiple times when I lived in Plano. This theater is really huge and seems to be well maintained. I came here recently with family to watch a movie. First, they serve Samosas! Wow, thats a score for those that want an Indian snack! Second, they have Paciugo’s here as well. The seats in the theater are comfortable. This is one of my choices of movies theaters whenever I am in Plano.

Saved the day!!!
Came for a show with the fam and left my 2 phones at the theater. Someone found them and returned them. Thank you to whomever dis this!

I worked for Cinemark all through high school and college and I’m really disappointed in how this location is handling the Christmas rush. Not enough staff and the managers aren’t doing anything.

This place is huge! I like the stadium seating. Sound was a bit loud for me, but I have sensitive hearing. What?
Place is clean and the staff does a great job.

Came here with the boyfriend to watch the latest installment of the Hunger Game’s and was quite impressed with the XD theater room, it’s HUGE! Staff was friendly and the food was good except it seemed quite steep in relation to how small the sizes are compared to AMC’s. Overall good experience despite the amount of children this location seems to attract. (They’re everywhere)

I love this place for several reasons:
1. Super close to our apartment (walking distance)
2. Crowd is smaller (do not have to wait in long lines or worry about seatings)
3. Tickets are cheaper than AMC
4. Theater is well-​maintained (clean, no odor, etc)
5. Close Parking to the theatre
The caveat, however, screens cannot compare with AMC.
As long as I live in Plano, I would continue to come here.

Went here to watch a movie for my birthday and I was amazed at how large this place was. What a theater! Huge snack bar area, including a gelato bar and actual alcohol bar where you can buy beer and wine. Hubby got a vanilla blue bell shake and was happy. Restrooms were plentiful and clean and the theater was comfortable and clean as well. Ticket prices are high like all theaters these days but I would go back for sure.

I theater that smells like urine in the rooms is no place I want to go back to. The service was okay, I just have a week stomach when it comes to bad smells.

My go to movie place, as I live nearby. Great theater, lots of leg room, comfy seats, very clean and huge screens. Never had a problem at this place.

Took the wife to see the new «300» here last week. We spent the extra cash to watch it in not only 3D but in the XTREEEEEEEEEEEEEME Digital Cinema they have there. That will set you back about $ 16 a ticket, so just be forewarned.
All in all though, it was a really nice theater. The screen was absolutely huge. Sound was great too. And the seats are, well very nice (and wide) & plush reclining leather. I would definitely go see another movie in this dedicated theater.
Also, we’ve been coming here for years to watch «regular» movies as well as other 3D ones and it’s a nice place. Fridays and Saturdays can be like tween/​teenager central at the entrance, they like to show off their independence, but hey we were all their age once right?