A-1 Safes

All I needed was a key copied. Three trips later… they are refunding my money.
I have an older cabinet I needed an extra key for. Started at Home Depot and the guy directed me to A-​1. I was pretty confident that a locksmith would surely be able to copy a key.
In fact, I walked in, the guy asked how many, it took less than 5 minutes and I was out w two copies. Then I get to the cabinet and notice that the new keys don’t quite match… I’m no locksmith, but it seemed that a key should match exactly… and it should! The new keys wouldn’t even go Into the lock.
On my second trip the guy (different from the first) looks at the keys and immediately recognizes that the wrong blank was used… attempt number two. I should’ve known better, but again, I’m no expert!
The guy starts searching for the blank when I see the first guy start talking to him. he actually says, yea, I know it wasn’t a match but I thought that was close. Really?
So now I get two new keys… but the guy says, well these are just a little different, but they should work (yea should!) Of course… they didn’t !
My issue is not that the keys don’t work… my issue is that these guys are supposed to be experts and they are sending me off w a product that they «think» will work and «close» matches! If you were at a car repair shop and some guy says, yea those brakes «should stop ya» how would you feel???
I would’ve respected the guys much more had they simply said, hey we can’t match that key. Even if they told me up front that they could only try and chances are not good. then leave it to me to decide to waste my time or not.
Instead they wasted my time, effort, and money (yea it’s not free to just drive to your shop a few times guys!).

Fast, friendly and honest!
My daughter broke a twig in the passenger door to our vehicle. I thought we might have to replace all the locks! The gentleman at A-​1 put the key in and wiggled it a few times and was able to fix it in seconds! Best of all, he didn’t charge me a dime! I will certainly go there again with any similar needs and am happy to refer them to friends and acquaintances.