Medi-Weightloss

UPDATE to my original review dated 9÷15÷2015:
As of today, Friday, September 18, 2015 I have finally (!) received my pro-​rated refund from Medi Weight Loss. I had asked Bruno to put in writing a breakdown of my pro-​rated refund and he did. Matter of fact, Bruno even went so far as to apologized for not responding to my emails or returning my call. Direct Quote: «I apologize if you felt like you were getting the run-​around, as I can see how it looked that way from your perspective.»
So that’s something, right?
As previously stated: if you find yourself unhappy with the program and would like a pro-​rated refund, be sure to keep track of all services you receive re: document everything. In fact, I recommend you put you request for a refund in writing first (either via email or certified letter) and then speak to Bruno or Lisa as it is difficult to prove a conversation. Looking back, I am very glad I put my initial request for a refund in an email.
On a more personal note. I was trying to lose 20 lbs. In my humble opinion if you are trying to lose 20 lbs or even 50 lbs I would not recommend Medi WL. From my perspective, that program is for people who are morbidly obese and have tried every other avenue to lose weight.
During the acute phase, the program requires you to eat every 3 hours consisting of 3 meals and 2 snacks (each meal/​snack consisting entirely of protein).
Now, I understand the science behind the program (keep your metabolism stoked so as to burn fat) but I do not believe that this is a healthy way to eat. Any diet that admonishes vegetables and fruit is not a healthy diet — in my opinion.
While in the acute phase you are not allowed to have any carbs: starchy or cruciferous. When you reach your weight loss goal, you can move out out of the acute phase and then you re-​introduce vegetables, fruits and grains. However, if you see your weight climb, you must decrease the veggies/​fruit and up the protein (again) so as to put your body back into ketosis).
I don’t know, call me crazy but can anyone sustain a diet like that forever??? As a vegan, my diet is primarily comprised of vegetables, grains and fruits — giving up these foods would be like asking me not to breath. I just cannot do it.
All told, I still want to lose 20 lbs but I know this is not the way. A long time ago I used to see an RD and whenever I would propose a weight loss idea to her, she would ask me, «Susan is it sustainable?». If the answer was ‘no’ then she would say not to do it.
If you think you can sustain Medi WL, then go for it, but I I would bet the percentage of people who permanently fall off the program is greater than those who manage to stay on it.
Anyway, I hope my review (s) will prevent others from having to go through what I went through.

I would run away from this place as fast as possible. The staff are unprofessional and rude and when you talk to management they really do not care about issues presented. Staff also said you won’t loose weight if you don’t purchase their shakes which are horrible tasting. High sales tactics to purchase shakes and vitamins on top of their weekly fees.