AMC Plainville 20

Wow! this is what movie theaters should all be! Love that you can buy your tickets online and pick your specfic seat! All you have to do is show the text or email to the attendant to get in. Self service drinks were a hit with our group but I question the self service butter for the popcorn. It all goes on top and the bottom is plain. Seats are super comfortable and there is plenty of room for people to walk down the aisles. The theater was pretty clean as well as the bathrooms.

ABSOLUTELY love the newly renovated AMC. The first time I went here was a few months back when my friend invited me to watch the Star wars. The seats are all individual recliner chairs and very comfortable. As much as I loved the seats and the comfort of watching the movie at this place, my recommendation to you is to book your tickets online and pick it up from the kiosk machines because the wait for tickets are LONG. So are the wait for getting your snacks.
As long as i make my reservations online, this is my favorite place to watch a movie.

The new theater seating is fantastic. I reserve seats ahead of time on-​line and that way get the selection I want and usually it’s been no problem. Going into the theaters is the problem though. For people buying tickets there it is a very confusing process and then it really looks like you could walk right into a theater without anyone checking your tickets.
Also, on New Year’s Day something went wrong with the reserved seating system so people had duplicate tickets for the same seat. Gotta fix this.

Nicest AMC I’ve been to! The renovation is beautiful and its always very clean! I love my stubs rewards and taking the family. The fact that the dollar store is across the way makes it perfect to get candy before the show starts! (Sorry AMC) Love the popcorn and soda tho!

Love this theatre! Pleather recliners, great sound, quick srvc @ concession stand… also avail is IMAX 3D!

I love the refresh! Reserved seating and leather recliners!!! No longer do you have to get to the theater an hour early to get a good seat. I always get my tickets online a day or two before the movie, and show up 10 minuets to showtime and have my seat of choice waiting! All the people complaining about this new system are just technologically illiterate. Reserve your seats online like a normal 21^st century American and you will have no worries!

Awesome seats, also assigned seating on tickets so you can choose your seats with most movies apps. For once a theater that has good ventilation so it doesn’t smell like toots and popcorn.

Stopped in twice on the same day to find out you should reserve your tickets the day before. We missed the first showing of the new Mark Walberg movie and decided to come back later if we had time. We showed up an hour before the show and they were sold out… Guess It wasn’t meant to be…

I have gone to this theater since i was kid and always had a great experience. I was pleasantly surprised with the updates when we visited in November. However, this is the second time we have been to this theater in a week and did not watch a movie. On Sunday, we went to see Star Wars… we had our tickets for weeks and were told the theater was closed. No reason and unsure of how we could get our money refunded. Luckily Hartford was operational… and even cheaper. Tonight we went to see a different movie, the line to buy tickets was out the door… there was no order and no one knew where to go. I watched at least two of the kiosks remain empty in the 10 minutes we waited. A woman came around and said it was a cash line. so naturally I asked what about credit?? she said that too. So I asked her if the self service kiosks were broken. She said no. I asked why they were empty then. She told me I need to wait my turn. Obviously, that is why I am waiting in line, but why are they not being used? She just walked away… The staff is rude and disorganized. We will not be back.

I was very impressed by the renovations of the theater. The new recliners are fantastically comfortable and paired into groups of two with only a few singles so couples can actually sit closer together and hold hands without being uncomfortable. The new ticketing is great and makes sure if you come early you get the seats you want. It’s much cleaner now and actually feels more like a movie going experience. I’d go to this theater over any other one in Connecticut.

Awesome theater. Electric reclining seats in most showings (i think imax 3d showings may still have regular chairs. The RealD 3d showings have the nice electric recliners though).
Like all standard movie theaters, food is expensively overpriced, but i wont take away a star for that.
Make sure you get tickets in advance, becauee seating is assigned based on reservation.

This is one of the best theaters around, if you can make it to Plainville I highly recommend AMC. The first thing I will say are the seats are just the best. They are pillows of delight in which your body sinks and lounges as you enter the world of film and fantasy. Fully reclinable lounge chairs that operate at the push of a button. Add to that the staff is incredibly friendly and helpful. I recently went for Star Wars: The First Avenger and had a couple questions about getting in early and with all the hustle and bustle of the night they were very eager to answer any questions I had. This is where I have awarded four instead of five stars. The popcorn is not my favorite and the past two times I’ve had it it has been very salty but that is subjective and others may enjoy the dry shriveled up slug like tongue from the salty injection. I also don’t very much like the hot oil popcorn topping setup as I like to have the hot oil layered in with my hot corn action and I feel like a pain asking to fill it halfway to apply the oil delight, then come back to have the rest filled, and I don’t do it on busy nights because I’m just not that patron. I also don’t like the self soda dispensers, although they have every soda choice you could imagine. When I was in there for Star Galactica: Force Trek, I got stuck behind someone making a vanilla cherry diet regular root beer orange sprite Coca Cola® chocolate icee soda… :O It looked good, I think… Anyway I digress, there are too many buttons and by the time they had created their mix of flavors there was a good line of about 30 people. By the time it was my turn there were what looked like 30 people behind me already yelling at me to hurry. My last bone of contention is the bathroom situation, if you’re in the farthest theater, you have to sprint if you need to use the restroom and at the height of the movie the last thing you want to do is go to the bathroom, let a lone a mile away.
With all of that said, the seating, the staff, and the experience alone is an amazing experience and I’ll put up with all the above for this alone.
But hey! That’s just a review, a foooooood reviiew!

I was pleasantly surprised when I came to this theater yesterday. I hadn’t been to this particular theater since the summer (when the ticketing and concessions were in the center of the main lobby.) It seems as though AMC has streamlined their business by adding self serve ticket machines and even the concessions have more self serve options (add your own butter to popcorn and they now have those cool Coca-​Cola fountain machines with the jubilee of flavors to choose from to enhance your plain old coke soda to cherry vanilla coke soda, the possibilities are endless!) I thought these few changes were great… And then I walked into the theater. I was surprised to see reclining seats! I knew the Southington theater had recliners but I was unaware that Plainville had updated their seating as well! And what a fantastic upgrade! This was my first time in a theater with super comfy recliners and I don’t think I can ever go back to the old way of watching movies upright. I love how the seats are in blocks of two with an armrest in between that can be lifted for maximum cuddling with your date. The only complaint I have, and my reason for giving 4 stars instead of 5, is the pricing. I was there at 3pm which is matinée time and the tickets were $ 9.42. I tried asking the guy at the ticket counter what time was the cheapest time to come and he told me anytime before noon but from what I could see there aren’t any movies before 12pm! So, like most people, my only complaint is the price. Regular price tickets are $ 11. I understand from a business perspective, now that they’ve upgraded their seating that they can charge more but the Berlin Starplex theater which is only 10 mins away charges $ 5 for a matinée until 6pm and $ 7 for regular price. Their regular price tickets are less than AMC’s matinée prices. But you don’t get the super comfy seats, so you pay for the luxury I guess. All in all, I enjoyed the movie and the experience and I will definitely come back in the future, but when every penny counts I’ll head over to Berlin instead.

I grew up here and was back for the weekend visiting family and on a whim decided to go to the movies with my sister. When I walked in I was surprised to see the renovations that have taken place. It’s much more open with self serve ticketing. They entire concession area has been redone to where they now offer self serve coke machine that has more flavor options to choose from.
If that wasn’t exciting enough, wait until you go into the theater. They now have full reclining seats — best way to enjoy the show.

Busy Saturday night after thanksgiving. Place is packed. Although the marquees over the ticket machines show when a film is sold out, they don’t show it when the only «seats» left are wheelchair spaces, which you can’t use unless you bring your own chair. Waited in line for a half hour only to be told the show was sold out, except for wheelchair spaces, which we couldn’t use. Thanks AMC comfortably seated in Bow Tie watching the movie now, much less hassle.

State of the art. Luxurious and futuristic. This is one of the best movie theaters in the state and anybody in the area not seeing movies here is fooling themselves.