Silk Cut II

I came here for Japanese Hair Straightening and hair cut. The straightening was pretty good! The two staffs dealing with my hair were attentive and meticulous, and my hair turned very silky.
However I’m not satisfied with my haircut. Maybe my expectation was too high. The gentleman who did my haircut had given very nice haircut to my boyfriend several times before. But maybe he was more familiar with men’s hair.
Anyway, my boyfriend will always choose this place for his haircut. I’ll probably come for hair straightening next year, but won’t come for haircut.
BTW, they not only speak Mandarin (and I can tell you they’re not speaking mandarin with each other), they speak Hokkien and Cantonese too.

Went to Silk Cut based on a friends Recommendation. These people know Hair! You show them a picture (makes it way simpler due to the language barrier), your hair cut looks just like what you asked for. I havent washed so i dont know if i will be able to style it as well as they do, but they definitely give you what you ask for. I had Kim and she is a very very talented hairdresser. Very patient and mostly listens to what you want .BUT she chopped off way more hair than i asked for I dont know if its the language barrier or its just that hairstylists these days just cut more than you asked for (this isnt the first time its happened… happens more often than not)
The people are friendly and give you tips on styling etc. I think there was owner and she was very nice too…
Overall a great place and not too expensive. Their prices range from 28 to 35 for wash cut and style based on the length of hair. But they make the cut look like a 100 $ haircut… Will definitely go back and recommend to other people.
Knocked off a star as i didn’t get to keep my length which i waited really long to grow out. Had she not chopped off more than reqd this place is definitely worth 5 stars. Will def be more assertive next time around!

I went in twice for highlight — once the guy who did my hair seemed to be un-​hygienic, was loudly chatting with other staff and kept on sneezing and noisily swallowing mucus in his nose! The job was ok, though, but he really made me uncomfortable. The other time, with a guy with tied up dyed hair, he messed up with the coloring — made the color way too light, but he pretended that it was ok and only told the help to wash it (and the help washed it for a long time and told me that the purpose was to give my hair a healthy treatment) and then I guess he reapplied coloring to amend. He never admitted he made a mistake and lied to cover up. I wish I didn’t pay the full price for this bad job and dishonest service and I’ll never go back.

Worst hair day of my life!!!
Had a Japanese hair straightening treatment & I ended up with an over-​processed Afro-​hair. Worst-​I still have to pay! More frustrating — you cannot have a two way communication because most, if not all speaks very little English. I do NOT recommend this place!

I went there just to thin my hair, but the guy (don’t know his name, dye yellow hair and wear really weird looking jean) screwed up. It was so bad that my head bend looked like someone took a bite of the hair and left a hole. When asked to fix it, the guy seemed very annoyed, and blamed me because he said he was just doing what I told him to do. They charged me $ 27, which is wayyy expensive compared to the service they provide. Oh, they also charged extra $ 2 or something if you pay by credit card. So stay away from this place. It was BAD.

I came here mostly for Japanese hair straightening (since 2008) and I admitted this place have done the best hair straightening for me. I traveled 45 mins to this place just to have this done and I usually seek Chandy for this service. I could careless about the hair dresser cause I usually went to another salon close to my house for my hair cut.
Chandy is very perfectionist with her job! My hair usually stay straight for at least 1.5 years, if not 2 years. My hair is puffy and gets frizzy easily but not curly per say. Their price for this service is decent and it depends on how thick your hair is. Mine usually costs around ~260 (my hair is medium in thickness) and I do have their membership card which is 20% discount (if I’m not mistaken).
I will definitely recommend girls who wants to have straight and nice hair to come here! I am planning to try their hair color and probably hair cut too for my next visit since I heard some good review about it.

I have been going to this salon forever for my haircut, color and Japanese hair straightening. Kim has been my hairdresser for more than 5 years. I always get lots of compliments after I get my hair cut from her!!! Really makes my day Moreover, Chandy is the one who usually does my hair coloring and straightening. She is a super meticulous woman and very patient (I am a very high demand girl btw). She listens to what I want, really takes her time to do her job and always makes sure I am satisfied with the result. Without a doubt, Kim and Chandy are very good in what they are doing. I highly recommend that you go to them!!!
NOTE: for hair straightening, Chandy is the BEST!!! I did it once with another lady but the result is not as good as Chandy!!! My hair is so straight, very shinny and look healthier. It last me more than a year, definitely worth every penny!!!
The price is very affordable and don’t forget to get the membership card to get discount!!! There is one guy who looks a little bit weird (I never have my hair cut with him). And I happened to be in the salon when he had an argument with one other customer (not sure why). On my next salon visit, I figured out that he got fired after that incident. I think the owner of the salon really takes a good care of her customers.
On a side note, most of the people who worked there do not really speak English but I guess they understand English. I usually try to speak slower to make sure they get what I said.

This place is interesting. I had a basic fade haircut. It was a good haircut.
There is a few things to take note of when you come here though. Most of the hair dressers only speak Mandarin (Chinese). So any conversation or communication has to be made differently. As far as knowing what kind of haircut to give, showing a picture of what you want does wonders. As soon as my hairdresser knew what I wanted, it was smooth sailing from there.
I did not try any other services. Next time I’ll see.

Absolutely horrible!!! I advise you not to go here; the people who work here are nuts and are not experienced at cutting hair. They are also very rude here and the person who cut my hair had something on his mind that he was mad about, and he took it out on my hair, because it was sloppy, I’m a guy and my haircut is simple and I told him to specifically do something, and he does the opposite. My haircut is the simplest one ever and I had to go get it done somewhere else it was so bad. Also this place is very expensive for a crappy job; they charge way too much for a men’s haircut, and you would expect the haircut to be good, but it’s absolutely horrible. I am never coming here ever agin and you should listen to me and save your time and money. I ended up getting my money back it was so bad, but the guy runs and hits his register so hard he breaks it and throws the money at me, because he knows he did a horrible job!

Yeah, I stopped coming here years ago because it was just bad.

I had very long hair before and went to Silk Cut for a short classic bob. My hair dresser didn’t even ask me what I wanted to do when he sat me down in his station. He just started brushing my hair and got a pair of scissors. He either heard me talking to the lady at the front desk about what I wanted to do or he could just had an idea in his mind about a style. I believe his name was Andy. It is funny that other reviewers described that their hair dresser seemed angry. I think I must have met the same guy. My hair dresser seemed very unhappy and he smelled of cigarette factury. I asked him to cut my hair a little shorter and he snapped «NO». I wondered if he spoke to me that way because English isn’t his native language. I too from another country but I know better when talking to customers. I was really nervous the whole time sitting in the chair, but surprisingly the result was very nice.
I gave him a good tip eventhough I did not enjoy his attitude. I figured most hair dressers like waiters and waitresses, they rely on tips. I won’t tell you that it is right to put up with negative attitudes, but I really think Silk cut has good hair dressers they are just not very good at English and customer service, so hint the grunting and teeth grinning.
I had my hair cut over three months ago, and I plan to go back next week to have it shape up. I cross my fingers that this time I’ll get better customer service.
I give 3 stars for my first experience. Stay tune for my 2^nd review next week.

Horrible experience. I asked for two inches off + layers and Kim, my hair stylist, ended up chopping off over six inches of hair and barely layered my hair at all. I’m very unhappy with this experience.

This was by far the most awkward haircut experience of my life. My hair dresser barely spoke to me and was offended when I tried to show him where I normally part my hair for side bangs. I also felt that during the haircut he was mad about something but I could not tell what.
This salon is geared towards Asian hairstyles, so if you are not Asian like me, be prepared to be the only non-​Asian. The hair dressers cut your hair with the single blade which is a style I really like.
As awkward as the actual haircut experience was, the end look was decent and actually gave my hair a nice shape (hence 3 stars). I also really liked how he styled my hair — straight and with just a little volume. I have not found any good haircut place in NJ yet so this is a safe option.
Also I was charged $ 27 for not much cut off so I don’t know if they have a flat fee or if they just base it by the individual cut. It is cash only, so bring enough for tip (lesson learned).
I am not sure if I will come here again due to the customer service.

I’ve been here once before and they have a minimum credit card charge. But they increased it recently, which I wasn’t aware when I went to get my haircut.
So when I went to pay, I realized I didn’t have enough cash. I begged the receptionist to let the minimum charge slide this one time and that it wouldn’t happen again.
She had the NERVE to tell me to walk to the bank across the street to get cash. It must have been my unlucky day because I didn’t have my debit card on me either. So I apologized and asked again to make an exception for me. And she STILL refused to make an exception, she told me to buy some products or a gift certificate to meet the minimum charge. But with this kind of service why would I even bother to come back?
Finally after going back and forth about this cash issue, I asked if it would it be okay if I just added on my tip to meet the minimum charge. The receptionist didn’t seem to happy about that idea, but she said okay. Then after she rang me up, I noticed she had added an extra $ 2 to my total. I was very frustrated by now. She told me the extra $ 2 was an additional credit card usage fee???
I did not even want to bother arguing with her anymore. I paid it and left.
I am definitely NOT coming back here ever. The service is poor and they are unprofessional.
And not to mention my hairdresser burned me twice with the blow dryer.

I got a haircut which is decent. Since my husband purchased a VIP card, the haircut costs me $ 21+tip. I should say for that price the service is OK. I think I will go back.

Avoid this place — for the price, you would expect reasonable service, but the «hair dressers» here are unprofessional and inconsistent. You might as well hit up a Supercuts or Great Clips.
I have never heard a hair dresser blame a bad hair cut on the way your «hair grows» — give me a break. If you were talented, you could make it work if you could. Last time I checked, if a customer asks you to fix something bc they are unhappy with how things turned out, you would do your best to fix it since they are PAYING for your services. Refusing the customer’s request is simply a sign of arrogant behavior for services that are mediocre — by defending your work and saying that you know what’s best only means to me that you are disillusioned about your own talent.
P. S. I can happily say that it was not MY hair that was ruined.