U.S. Bank

Sadly, after being a customer for more than 15 years, I chose to move my money out of this bank a few years ago. I am closing my account today because I wasn’t permitted to do so at the time. I was told I had to wait 18 months… when I called after what I calculated, there was some glitch/​loop hole/​whatever and I was told I still had to wait or pay some silly fee. I depositted $ 50 into the account and waited. That money has since been absorbed by fees and I now owe $ 30.
I made the decision to close my accounts for several reasons. #1 — all of the tellers and the managers with whom I dealt were condescending and rude. #2 — I was working two jobs and the time and received a single monthly check from my second job once per month. That amount varied but was usually $ 5 – 7000. I used that money to pay my mortgage. I was informed that the funds would be placed on «hold» for 5 – 10 business days (TWO WEEKS) until the transfer was complete. Because the bank issuing the money was based in Philadelphia and not down the street they «couldn’t trust» that the money was secure. I found that ridiculous for a number of reasons, but primarily because I had the money in savings to cover any issues of insecurity. When I argued this point, I was told «that’s just how our system works. We’ll probably allow the money to go through after there has been an established pattern of transfer, maybe in a year or so.»
I did a little research and switched to River City Bank on Main St. They had no problem honoring the funds and I’ve never had an issue with money that I’ve earned being withheld from me. P. S. The checks always, always cleared. They were issued from a very large stable corporation, not a small questionable establishment.
US Bank — Im sorry, but your «system» just didnt work for me anymore. It’s sad that after 15 years I had to leave your company, but the service elsewhere far exceeds anything I’ve ever experienced with you.