Sweet Septic Systems

Mike was awesome — I can’t say enough about him and his company! They arrived when we needed them and the price was fair.
FYI — They are the only ones that have a LOT of the septic plans on file for different properties in El Dorado County
Thanks for going out of your way to help us out — you truly are #1 in the #2 business ;)

Dennis is the best! He took on the near impossible challenge of breaking through the waste that had accumulated since the house had been built and had solidified to rock hard in the 3 years it had remained vacant. Thanks to Dennis, we saved ourselves the cost of a new tank. Thank you for your willingness to go above and beyond the call of duty.

I am extremely pleased from the customer service from Mike and Annette. I mis-​diagnosed a drain clog to be a septic backup; oh my, I was concerned. Initially, I was given an appointment two days out, but when I explained my fear it was a backup, Annette got me taken care of for the next day on a «when we can fit you in» basis. She also explained possible temporary measures to look at (clean the filter, where it was, etc.). Mike showed up around 11, and went right to work. The caps had been buried under lawn, then had cement poured right up to the caps for brickwork. Mike had to really work to free up the lids after too many years of not being unsealed. When my wife explained this to me over the phone, she said he was definitely going to be billing us for the extra time/​effort. Upon completion, the bill was only for the original amount, for a routine pump out. Outstanding customer service! They definitely have my business from here on out.

We called Sweet Septic to come pump our septic tank. Mike came out and was a great guy. He was very helpful and informative about keeping our tank at its best. He came right on time. He gave us a box of enzymes and set it up to get yearly postcard reminders about flushing enzymes. We highly recommend these guys and will be using them in the future!

I can’t give Sweet’s a high enough rating. We discovered that our septic tank had thrown up (as disgusting as it sounds), and we had just a vague idea as to the location of the lids. Just by chance, they were the first people I called. It was amazing. They had serviced the tanks before we bought the house and had the tank location on record. I should probably throw in a word of caution… don’t wait 15 years to have a septic tank emptied or inspected.
Anyway, it was Saturday afternoon, the owner of the company actually came out, helped dig up the lids, and completely cleaned the system. He was very knowledgeable, and even took the time to answer all our questions.
I am so thankful to have this business in our community.

We called and they were available the same day to pump our septic. We also had an issue 10 yrs ago that they also quickly responded to and fixed.

Very friendly, professional and helpful. I would highly recommend them to anyone and will be back for all my septic needs.

I have never had to have my Septic tank pumped before. It seemed a little pricey. The guy did have to dig the lid up though. As a landscaper for 25 years I have had to dig up my fair share of things I weren’t sure the location of. The guy that came out knew exactly what he was doing as far as finding the lid. I didn’t stick around for the actual pumping because I will puke and dry heave for an hour. Worth the money to have someone knowledgable in their feild. Good work!