Royal Tree Services

A lesson learned the hard way today — I wish we would have paid the $ 20 more it would have cost us to have a quality palm tree service company trim our palm tree. Here is our experience in the last week with «R.C.»:
— We paid him $ 70 in advance to a) remove the flowers from the palm tree; b) cut back some of the outer husky pieces that needed to be cleaned up; and c) trim back some of the fronds.
— He said he would have it done by Thursday «no problem». You guessed it, it wasn’t. We called on Friday, he said he’d have it done today. He did do it today. I wish now he would have not done it at all and I would have just been out the $ 70.
— He did come by today as promised, he removed the flowers and trimmed a few of the fronds, but not as many as we had asked. He didn’t do any of the husk-​y part clean up he said he would.
— He completely destroyed my succulent plant that was around the palm tree base — he just trampled it to literally complete pieces. There was no need for that, it was as if he did it spitefully or completely clueless and carelessly. Then, because that wasn’t enough, he somehow broke branches of of my humming bird bush and he didn’t even care enough to try and clean up the evidence.
When my husband came home, he called him to tell him we were not at all happy with the job he did and RC was belligerent and said my husband has «no respect for people who do manual work for a living», which is funny of him to say because that’s what my husband has spent much of his life doing and he has a lot of respect for skilled, well-​done work.
We just finished cleaning it up and I am trying to rescusitate a few of the broken pieces of my succent so I can replant them.
Hopefully knowing this experience helps others avoid it.