Meineke Car Care Center

One of the best, most honest automotive repair centers around. Went in for a simple oil change and Sam told me they would perform a 23 point inspection. I was a little weary at first, but he reassured me it was just to make sure all the systems of my car were in great shape. After the technician finished the inspection, Sam told me that I needed some front brakes because mine were very low. He walked me out to the car and showed me the problems listed on the inspection sheet and educated me as to why these services needed to be performed. I didn’t have the funds for all the services needed, but Sam prioritized them for me in a way that fit my budget and I got my car fixed very quickly. I will return to this location for all of my service needs. This is my new go to shop, as well as the rest of my family.

Seem very friendly. They do good work but will up-​sale on things you didn’t go in for Oil change, wiper blades, air filter things you really don’t need. I would love to know of a place that you could trust that would fix what needs to be fixed. Went in to repair spark plugs and cables ended up doing $ 600.00 worth of work and wondered did I really need the other things they said I needed. Still looking for a good shop that is straight up and tells it like it is and does good work without all the up-​sales…

Excellent service and very friendly. I called and they fit me in even though it was late in the day. Super nice and really happy with the service I received!

WATCH OUT! !!! This place put my life in danger. I went in for the free oil change to Veterans on Veteran’s day. What an awful and disgraceful way to treat a Veteran. They DID NOT PUT BACK the screw the right way. They left it loose and on my way to surgery this morning, the entire oil plug opened up and the filter fell out along with all the oil. I am not a mechanic so I am describing this in layman’s terms. The important thing here is that the sound of everything falling out onto the street was scary and my life was put in danger. I was already nervous about my surgery and this made everything worse. I called them and told them about my situation and they didn’t even apologize or even care. I am going to the top of the food chain for this incident. They cannot make these type of mistakes without paying the consequences.

I had the opportunity to visit and to receive services on Veteran’s day. Sam was awesome. He is such a people person. The customer service was great. Very professional young man. I had visited another Meineke Car Care Center but was advised they were not participating in the Veterans Day Appreciation. Sam and his crew provided the service free service and made no attempt to recommend getting additional repairs. They provided the service they said they would. I would go back.

First, where do I start with the poor customer service and unprofessionalism the «manager» at this property had. I was a walk-​in customer for a oil change on my BMW. First, it took 10 minutes before someone on the floor called the manager and told him there were customers waiting and I finally get helped. Second, after I signed the paperwork I kindly asked how long it would take. The service manager said 1 hour. So I decided to wait. After 45 minutes my car was still in the parking lot and so I walked out and went and had breakfast. Come back after 30inutes and the car is still in the parking lot. After another hour I asked when my car was going to be serviced and he responded to me as if he was annoyed and said I’m next. I looked inside the shop and there was another customers vehicle being serviced on and I asked how her car is serviced first when I came in before she did. He said she was a preferred member and her oil change was simple and he said another customer made an appointment to have his breaks done so he was before me too. This is all fine if he would have communicated that to me in the first place so I don’t waste 3 hours just sitting around! He seemed more concerned about not being able to listen to his satanic rock music blasting in the shop vs. effectively managing his operations and communication. I operate a 300 room hotel and I would have fired this manager long time ago. Instead of apologizing and being empathetic this guy could have cared less. I’m pretty sure I’m not the first guy to ever complain about him. You’ve lost a long term customer. I’d rather pay the $ 150.00 and get it done by the dealership. Might be the same oil, but it’s the service and attitude that sets business’ apart. This franchise owner should think twice about keeping the current manager.

Sam was awesome giving me directions to this site on Veterans day, and easy on the eyes too ;-)

This is my go to shop. They’re so honest and friendly and are always willing to go above and beyond for even the smallest jobs. No BS or upselling. They ordered a part for me and quoted a price then called back saying they got a good deal and it’d be $ 20 cheaper than they originally quoted – and it was already $ 70 cheaper than the first shop quoted me. Definitely recommend.

Never coming back again! This place has been my to go spot for a year, the previous managers here were excellent! But the new manger in here and his workers are horrible, they fit into any stereotype about mechanics trying to ripping you off. I only came for a oil change and was told my battery about to die and that I should have it replaced. I know it’s their job to let customers know about something needing repair but they don’t need to antagonize customers and tell them their car is a hazard. They told the customers before me the same thing just because he didn’t take their advice for repair. To top off their poor service they didn’t screw in my battery lock and the previous customers engine cover. Overall the worst experience I’ve encounter at a mechanic ever!

Rich is a nice guy

Used to take vehicles to this location when it was Econolube, and drove over for an oil change… Left without getting any service done. Waited for someone to direct me to a service door and got zero communication. Service tech just finished up a car, backed it out (I had to move out of his way) and parked it, then put a chain over the service door and walked into the office. Not sure what the new procedures are, but they don’t appear to entail cultivating customers. Most oil change places you line up in front of the service door and wait, which was what Econolube did previously. Maybe you have to beg for service with Meineke?

Was denied service to my car when I was desperate to have my coolant topped off. Very inconsiderate of them to deny me service. They lied and tried to rip me off!!! BE CAREFUL!!!

Great place to take your car. Very good service and reasonable prices make this a go to place.

Awesome Service!
I called in this morning to see what it would cost to have my AC unit checked out (I tried refilling the refrigerant and checking the lines before coming in). Spoke with Shawn over the phone. He asked me what was going on with it, and told me to bring it in so he could check it out (appraisal free). Not to mention he said at my earliest convenience.
I came down with the car and they diagnosed the problem within 15 minutes. I was very pleased with the service and the low costs to fix the problem. Will definitely be back if I ever need more assistance and will always refer people to the establishment.

Went in for a simple oil change and was pleased. Straightforward and easy, I was in and out in about 30 minutes. The guy at the desk and the mechanic were both very nice, and there wasn’t any pressure to get anything done on my car that wasn’t needed. I will come back!
Thanks!

There are good guys here, Ron is cool. But there is this mechanic, I don’t know his name, about 5’10″.
He is bad and lazy one. He made up reasons why not he is going to let me down. He also told me that way it will cost more, and he seems to enjoy what he says.
Plus, I asked Ron before I go in over the phone, if they are able to reset engine oil change notification.
He said he is, but they didn’t know how, so I had to go the dealership to do it. It was 1hour trip and waiting time at the dealership. I also asked them if full synthetic oil change gives me 7500 mileage, and they said yes but their sticker indicates only 5000 miles. I asked to correct it, and they refuse it.
There’s another meineke close by and they are a lot better than this location.

Had a great experience over the weekend. The guys were all very friendly and they did the job right away. I would definitely bring my car back next time I need service. Thanks guys!

I recently had a cold intake/​snorkel installed, I’ve also had the oil changed a few time. Reasonable prices, quality work and nice people. Over all a good business. They were very knowledgeable about the CAI system and it runs and looks great.

Didn’t know going to an auto shop could be such a pleasant experience. I went in for a routine oil change, expecting all these other fees, recommendations for more work, checkups, etc. Not here. No pressure to do anything, and super friendly. They recommended I change my air filter, and said they wouldn’t charge me labor, they would just charge for the part and change it out for me really quick! So I gave them $ 10 for the part, and it took them an extra 10 minutes, and I was on my way. Now I know where to stop for my routine maintenance.

First off, when looking for this place, look to the corner of Bradford and Chapman. The building says, ECONO LUBE.
I wanted to give this place 5 stars but I needed to come in myself. I Unilocaled this place for a oil change place close to home for my gf. She works early and gets home late and doesn’t get home till around 5:30pm and most places don’t take appts for oil changes that late. I spoke with someone here asking if they could squeeze her in if she arrives roughly around 5:30. He informed me usually they don’t bc oil changes take approximately 30 – 45 mins due to the checks they do too. But he was understanding and said exceptions could be made. Just come on in and he’ll take care of her. If he isn’t there he gave me a name of who would be closing and to let them know he said it would be ok that late in the day.
Very a accommodating and friendly. Making the customer happy. My gf arrives 5:15pm. They greeted her by name and spoke to her as if they knew her off the bat. Saying, «you got here sooner than expected.» Caught her off guard but it was a pleasant surprise to be remembered. They got her in and out in a pretty decent amount of time. She came home to tell me how nice everyone was. She even told me they further discounted her oil change. A great experience, better price and wonderful customer service. What’s not to love?
I call prior to coming in and they tell me it’ll be about 30 – 45 mins for an oil change. No promises (bc I have work) but it’s up to me. I said I’d come try my luck. I get there they said they’d rush me in. Takes 5 – 10 mins to pull my car in. Ok, that’s fine. They know I’m on a time constraint. Hopefully it’ll be fast. I’m doing a premium oil change bc I need my fluids topped off anyway. Just got new tires though, so they can skip checking the air and rotating of the tires. It’s gonna be quicker right? Wrong.
30 mins after arriving they inform me, «it’ll be another 5 – 10 mins bc we don’t have the filter for your car. It’s otw though. Should be just a little longer.» What?! You didn’t check if you had it before you started knowing I’m short on time? Fine. 5 – 10 not bad. Still in approximately the time quoted. 15 mins pass, I get an apology and they offer I knock off $ 5 for my wait. More time passes. Another apology, «it really will be just a few more minutes. Then just put it in and ours out.» They say they’ll deduct $ 10 from the price bc of the extended wait. I finally leave with my car. By the time I’m driving off, it’s been close to an hour since I arrived and 30 mins after my filter was going to be there.
So unsatisfied with the service but the apologies and discount made it a bit better. Being delayed is understandable. Please don’t quote me 5 – 10 mins when realistically it’s 30. That’s the worse when I’m late to work. Double the time I expected. Please be more upfront and suggest to come another time bc you don’t have all the parts. (Which needs to be checked before starting and quoting a customer)
My rating would be two stars but I’ll give them one more for the great service they have my gf.
Also, when I was waiting a woman returned saying they worked on her AC a few weeks ago and it’s not cold anymore. the guy before me was told, it was done just gonna pull it around and be done in 1 – 2 mins. They didn’t call him till 10 mins later. Gives me doubts about returning. I was hoping they’d be as great as my gf raved about so I could refer everyone. Such a disappointment.