ARCO

Gas is cheaper here, but EVERY time I get gas here, there’s always a problem with printing receipts! Why is that?

Gas is cheap and stuff but they dont accept cards which is not the best thing considering its a gas station.

Gas is cheap-​ish here.
They change shifts around 9pm… and during that time nothing can be rung up. So no gas, snacks, etc…
Restrooms are SUPER CLEAN here.

I love stopping at Arco stations because of their cheap gas prices. This particular Arco, on the Southeast corner of Yorba Linda Blvd and Bradford Ave is a little tricky to get into if you’re trying to get there from the Ross parking lot instead of off the street. I first tried going around the front of Marie Calendars only to discover painted white arrows that show traffic going through the station must enter the pump area from the West side headed East. After going all the way back around the other side and out of the parking lot altogether onto Bradford Ave, I finally made it into the station and discovered how convenient it was to have everyone going the same direction. There were plenty of people here, but there were plenty of pumps and the wait to get to a pump was short. There were 3 ATM machines, one between each set of pumps, and plenty of windshield wiped squeegees (6 total) and I was quickly gassed up and ready to go.
There is limited parking, only three parallel parking spaces on the East side. I parked and went inside. The cashier called out a friendly greeting to me as I walked past her to an immaculately clean restroom. Seriously one of the cleanest restrooms I’ve seen at a gas station. I picked out a drink and headed to the cashier. The man in front of me wanted change for a 20 dollar bill and the cashier was apologetic and showed him she was almost out of 5’s and couldn’t give him the change. I had 5’s in the car so I told him I could help him out if he could just wait a minute for me to finish my transaction. The cashier gave me a grateful smile and thanked me for offering to assist him. He and I headed out to make the exchange in the parking lot and he thanked me profusely as he told me about how his sons were playing soccer down the street and they couldn’t break a $ 20 there either.
There is a narrow strip of grass on the east side next to the parking where a lady was walking a very friendly poodle. She greeted both of us and let us pet her dog who was appreciative of the attention. People are pretty friendly down here in Orange County, and this was a pleasant stop to refuel before I started the long trek home to Bakersfield.

Oh, dear. This place is a textbook example of how to demonstrate nightmarish customer service.
About two years ago, I came here to fill up my tank. (How much gas does a mid-‘90s Tercel need, anyhow?) Still, I wanted a receipt for my purchase, and since there was no more paper at the pump to print a receipt, I had to go into the «store» at this station for a receipt.
So I waited. And waited. And waited … for the two cashiers to finish their five-​minute chat between themselves. During their brief moments of non-​talk, I asked one for a receipt. Yelled the cashier: «I HEARD YOU SAY THAT ABOUT 15 TIMES!»
Let’s get this right: With the California unemployment rate at about 20 percent for individuals aged 18 to 24, this dufus has the cojones to pull a stunt like that on a customer?
Join me, folks, and ban this sorry excuse for a business.