Wendy’s

I’m upping them to 4 stars, based on repeated success at the drive through. Nobody is quicker. It just works. I order, I pay, and I get my food, all in seconds. I usually get a salad, and they do a nice job — fresh lettuce, well prepared other bits.

I’m not necessarily a Wendy’s expert although I’ve eaten at quite a few. Sometimes it’s just convenient to hit the drive thru in order to save time and grab something on the go. So I’m not without some credibility here. That said, I think this location is near the BOTTOM of all Wendy’s I’ve tried over the years. Bottom. Why? Well, despite that it’s in a premium location, the service, convenience, and food quality are subpar. The drive thru is flat out dangerous. Not just with Waterworks Mall traffic coming in and out but the drive thru window is jammed in the corner of a tight, very crowded parking lot making placing your order a challenge.
Worse still is the pay station on the next corner and an incredibly tight turn to the pickup window. I’m sure a lot of people have scraped the crap out of their cars just navigating the turn. Wouldn’t that just tick you off knowing you cost yourself hundreds of dollars in body shop repair by getting a $.99 burger? Whoa! And if that wasn’t bad enough, the food has been cold at times. Wendy’s? Cold food? What’s going on??? Yep, cold nuggets, cold burger, cold chicken sandwich — or at the very least, luke warm. It’s decent when it’s hot — but I can assure you that cold takes it down quite a few notches. Try to avoid this location. I do.

This place has gone down hill fast! The staff makes it feels like you are bothering them when you order. And 90% of the time your order is wrong. Such a dissappointment!