The Docks

good apartments but there are many negatives in the docks apartments. first, the women in the office was good with me when i came to rent but they changed after a few weeks they became impolite, lose the appreciation and respect. they do not help the residents about the bills. The boss very bad woman and she prefers to give the residents fines. secondary, there is only one dustbin use it for whole people and many of them use the car to bring the trash. Third, post box available in front of the office and the people must a walk. finally the strong sound from the train so noisy in whole day and midnight. forth, they do not care about cleaning the corridors and many insect specific the spiders. finally, the fix service men funny but lazy lazy, also they do not come to fix in time that i schedule with the office. i am resident in the docks because i have the lease for a long time.

You really need to talk to people who have suffered living there, crazy management, the mail system, the garbage, outrageous water bills, the 7 trains that pass all through the night that rattle your bed.
and the barking dogs at 8am on Saturdays.
Do your homework first with these people or you will be SORRY.

The place has one of the best locations in the Suburbs. Set right along the river and Pittsburgh’s largest Marina make the summers here great. Sure the train tracks are close and the buildings are under renovation, but all in all I thing the staff does a great job keeping the place looking great.

The Docks used to be a wonderful place to live but has recently came under the control of a new management company and the decline has been noticeable. The new management has terrible communication with the residents and does not maintain the property. Half of the outdoor lights (that illuminate the walkways, parking areas and garages) have been burnt out for almost six months. Water leakage from the roof is rampant among the apartment complex — rain water leaks in through windows, under the vinyl outdoor siding, and through the outdoor roofs. There have been structural issues with the complex including mold infestation, and currently, rotting balconies which are all being replaced. Notices about workmen activity are often sent to tenants a full day after they’ve already started working on apartments. Overall, complaints to the office about maintenance issues have been outright ignored. The on-​site staff are very friendly but have little authority to make any changes thanks to the new management company. The new management company also mandated that all tenants must mail their rent checks to a PO box in NY, rather than allowing the on-​site office to collect checks as they did in the past. This is not a big deal, but says a lot about their customer service to tenants. The Docks is not a horrible place to live (it is very pretty along the river), but the new management company clearly acts as though they don’t care about the property — they are trying to make as much profit with as little investment as possible.