This past Saturday night, after dining at NOLA(stay tuned True Believers!) and before seeing Lewis Black at Heinz Hall, I needed to use a bathroom. You’re gettin’ that deja-vu feelin’(see my review of The O and the Subway nearby), aren’t ya? I went in, told the young, blonde, foreign woman –whose English-speaking skills were just fine– my situation, and offered to buy a cookie since cheapskates and riff-raffs often abuse the courtesy of a clean restroom. She said, «No hon. If you gotta go, you gotta go!» After I was finished, I came out and offered to buy a cookie regardless. She gave it to me for free with a cloud-clearing smile on her kind face. «What? A 20?» «But I should break it anyway.» «Don’t verry about it!» I may no longer like their sandwiches as much as I did when I was a younger man, but their customer service of late can’t be topped. It’s not just about commerce; it’s about common decency.
Andy V.
Classificação do local: 1 Fort Lauderdale, FL
I feel really silly writing a review about Subway, but this location bothers me like no other. I mean one thing that bothers me about all Subways are the one napkin rule and those darn sleeves they give you as a bag. Anyway this location is a disaster. I hate being that person, but you cannot understand any of the employees which makes it very hard to order. If I were at a German, Thai, Korean, Chinese restaurant or even if I were at Epcot in Florida I would be able to take their regional dialect, but I’m in Subway I should be able to know that you’re asking me what type of cheese I want. My other chief complaint is that they are so chincy with their vegetables. I mean. You know when you eat Subway you’re normally hungry probably 15 minutes later, so being a veggie hoarder doesn’t help my hunger pains. Every time I go in I have to ask them, «can you please put more lettuce on my sandwich». But as for light mayo and you get a pounds worth of dressing on your 6 inch sub. There are plenty of other Subway’s in the downtown area so you have no reason to go to this one.