Don’t even bother, it’s full of terrible service, cold food and snotty managers that don’t follow up on complaints. Go to Long John Silvers, you’ll get better treatment and quality for money.
Jeremy B.
Classificação do local: 5 Columbus, OH
Good food as always. The staff was friendly. I typically don’t do chain restaurants but this is a good location
Miguel G.
Classificação do local: 4 Cranberry Township, PA
This is one of our favorite places to eat. Good food and they are always willing to indulge my wife’s altering the standard offerings. And the staff is friendly and courteous. A bit disappointed this past Saturday evening when we stopped for dinner on our way to a party. The server got my wife’s order wrong and then asked my wife if she wanted to keep the meal and take what she wanted from it as they could not serve it to anyone else. So she did and took the lobster tail When her correct meal arrived the lobster tail that should have been there was missing. We asked why and she stated the manager told her to take it off since she had the one from the other meal. Sorry tacky ! Not what I expect from Red Lobster. We’ll still go back but very disappointed. Barb, our favorite server where are you? BTW — we’ve been going to this location for 17 years now. Still love it !
Tina B.
Classificação do local: 2 Pittsburgh, PA
The food was okay but the restaurant stinks. Literally, it smells. Upon entering, the bathrooms are immediately to the left of the entrance and they stink up the whole front section of the restaurant. During my wait to be seated, the strong smell of cleaning chemicals and human waste almost ruined my appetite. Luckily, my husband and I were seated in the back so this wasn’t much of a problem during our meal. Our waitress was very polite and attentive. However, I couldn’t help but notice that there wasn’t much of a concern for cleanliness in any of the employees. When our waitress brought out our napkins, there were crumbs all in the napkins. Instead of replacing them, she said, «that’s from the biscuits.» Ok, but for all I know, that could be from someone else’s old biscuit basket. Another employee brought out our plates and there were items hanging off the plates, touching the trays. This was served to us without any hesitation. Other unsanitary incidents occurred that I won’t go into detail. I understand that this is a little nit-picky, but my husband ended up getting sick after this dinner and we can’t help but wonder the reason why. For food, he ordered coconut shrimp and I ordered crab legs. It all tasted alright, but you can’t really go wrong with steaming crab legs and refrying frozen coconut shrimp. I’ve had better experiences at other Red Lobsters so I’m not totally against this seafood chain. This location, however, I am not a fan.
Maria M.
Classificação do local: 3 Ben Avon, Pittsburgh, PA
I use to go here liked it but then they remolded and the new lighting hurts my eyes very badly. One time I walked out and my pupils were as small as pinheads for about a half hour. I don’t have light sensitivity except for the average blue eyed person. Food — good Wait staff — great.
Liz B.
Classificação do local: 1 Pittsburgh, PA
Our waitress was fantastic, and the food and atmosphere are what you can expect from any Red Lobster. It all went bad when we asked for our check and overheard the manager apologizing to the table next to us, saying«This is not acceptable; we get sprayed every two weeks. I’m so sorry.» We don’t know the specifics, but we don’t need to.
Suzanne B.
Classificação do local: 4 Beaver Falls, PA
the food is alwsys great… no problem there. I wish I knew how to use this Unilocal app sooner then I learned. last Aug 20014. my husband and I brought our son there for lunch for his birthday. he lovessss the crablegs! however our server looked like she wanted to basically kill someone. it felt awkward and she made us feel very unwanted, we are not pain in the a** people at all and we always OVERTIP… she never once smiled. she never made eye contact… she basically was terrible… he wanted dessert it being his birthday and all, and she brought the check before we cld even ask for it. oh but when we did it was like the end of the world. I will always continue to come there, but I hope by now this girl is gone. she was just not meant to be a server!
Joshua R.
Classificação do local: 1 Pittsburgh, PA
This is the worst seafood restaurant I’ve ever gone to. They messed up crab legs and lobster legs! For gods sake your called red lobster make good crab legs. They were the saltiest crab legs I have ever eaten in my entire life! It was like if they socked them in 10 pounds of salt and then boiled it in salt water?! Like I couldn’t eat them without wanted to drinking an entire lake or jagging. When I complained they brought us these huge crab or lobster legs some kinda rare and expensive thing for free and they were even just as salty… Never again red lobster. Never again
Tyoko B.
Classificação do local: 3 Pittsburgh, PA
So, it’s Red Lobster and if you eat at one, you eat at all of them. Your typical chain restaurant but the problem I have is that some of their dishes are unnecessarily too salty. Maybe my palate is spoiled thanks to Luke Wholey’s Wild Alaskan Grille. Oh, dammit… yum! Sorry, I had a moment. A few weeks ago I ordered take out on my way home because I wanted seafood and I wanted it nicely packed and ready to eat immediately when I walked in the door. I haven’t had pasta in a while so shrimp alfredo was my thrill for the evening. Along with it came the infamous cheddar bay biscuits and a salad. When I arrived home and unpacked my order, I noticed the pasta barely had enough sauce on it with a few shrimp scattered about and the tossed salad I ordered ended up being a caesar salad with some aged lettuce and dried parmesan cheese. I mean, the entire meal looked pathetic. I reached out to Red Lobster and they ended up sending me a gift card to make it up to me. Today, I was in the area and decided to use my gift card. I’m happy to report that my meal was error free and the service was great. Some of their dishes are too salty but I like the fact that they offer a wide selection of entrees which cater to your wants/needs whether you’re going healthy or having a «to heck with it» moment. My fish was cooked just right and tasted fresh. While I don’t see myself as a true«regular» at Red Lobster, I won’t rule them out entirely. It’s the service that I receive with a smile and their willingness to own up to and fix their mistakes scores them points in my book.
Chelsea S.
Classificação do local: 4 Pittsburgh, PA
We stopped in last night for a date night. Bobby has been working alot since his promotion and my sister has been staying with us during her college internship since we live in the city. Needless to say, we dont get too much alone time and Bobby suggested a date night which sounded perfect on a random Tuesday night. I had a gift card that could be used here, Olive Garden, Bahama breeze or Longhorn. We chose here since seafood did sound good at the time. Shout out to the person who gave me that gift card. drinks were on you! :) To start, we each ordered a margarita and the stuffed mushrooms. They were stuffed with lobster and seafood stuff. Not too bad. The mushrooms were small so this would be a perfect appetizer for two people. For dinner, Bobby ordered the Snow Crab Legs which came with 1 lb of crab legs, little potatoes, corn on the cob. He got the add on as well which was an extra ½ lb of crab legs. It looked delish and i also tasted some. Not bad! I was in mood for shrimp and took advantage of the Big Shrimp Festival. You had the opportunity to choose 2 different shrimp dishes, a side + a salad for $ 17. I believe I could’ve also chosen 3 for around $ 20. I ordered the shrimp scampi linguine and shrimp tempura. Both were good and the tempura came with a yummy sauce. After another Margarita, i was stuffed! I wanted to order the chocolate cake and ice cream so bad and contemplated it for a good 15 minutes but just couldn’t handle any more food lol. Bobby ordered the Irish Coffee which was whisky and(iced?) coffee. Yum I tried it and it was amazing! The best dessert drink I’ve tasted in awhile. Ali was our server and she was so sweet and friendly. Every employee we came in contact with was super nice. Great date night.
Kimberly K.
Classificação do local: 2 Baltimore, MD
I got lunch here the other day with a friend and had an awful time. Food was a 1.5 at best and the wait was ridiculously long. Double ugh. My friend and I ordered two dishes to share. I got the shrimp skewers with rice pilaf and green beans, and she got the pick-two combo with grilled salmon and coconut shrimp. We had a great start with piping hot biscuits, but it was all downhill from there. We waited 10 – 15 minutes for our salads — I got coleslaw — and an hour for our meals. Yes, an HOUR! I thought I was going to start eating my hand. Keep in mind that it wasn’t a lunch rush by any means. We were like, one of 5 tables in the restaurant. I have no idea what happened, but I probably could’ve gone and fished my lunch faster. To make matters worse, the entrees were awful — definitely NOT worth the wait. My friend’s salmon was WHITE. What the eff? When has salmon ever been white? The taste was off, too. Just a bad experience overall, although I give them props for their coconut shrimp — the only redeeming part of the meal. Anywho, our waitress felt bad we waited so long so she brought us dessert on the house. She’s the reason this RL got even TWO stars. If you’re looking for a place to eat, go to Cheesecake or CPK. Seriously.
Stephen B.
Classificação do local: 2 Pittsburgh, PA
I have had too many disappointing dishes and experiences at this location. I avoid going here unless forced. Long waits for average food and service. There are so many better seafood options around town. I’m amazed people still visit this location.
Sammy B.
Classificação do local: 3 Pittsburgh, PA
Good place to go after a long day shopping at the mall. O they do have a great happy hour too
Sarah K.
Classificação do local: 4 Pittsburgh, PA
Who doesn’t love Red Blobster?! I will say I usually try to go to local businesses, especially since there are so many amazing local restaurants in PGH, but sometimes you just want some greasy, butter-soaked chain food. Am I right? This Red Lobster hit the spot and I made sure to eat an entire basket of cheesy biscuits. Best time to go though: definitely during all you can eat shrimps season!
Justine J.
Classificação do local: 3 Philadelphia, PA
The food here is OK, but I have never had unsatisfactory service. The clam chowder is not the best and the salad is usually not very fresh. The lobster pizza is good and I recommend the grilled fishes. My one friend is watching her diet, so if you don’t want anything buttery, just get grilled fish with broccoli. Even the petite green beans have butter, which is what makes it so freakin’ delicious. They have a deal right now that’s 4 for 15.99,and it’s awesome. It comes with a cup of soup, salad or cole slaw, am entrée, and dessert. Of course you have to choose from what’s listed, but it’s a generous list and they all sound good. I like the key lime pie… it has a raspberry drizzle! I dad hates citrusy stuff but he like this pie!
Lucretiz C.
Classificação do local: 4 Pittsburgh, PA
Every visit is better then the last!!! After every meal here I leave with my belly bulging and a huge grin on my face.
Jill G.
Classificação do local: 2 Pittsburgh, PA
There are some restaurants that I don’t eat at because I’ve never had a good meal there, or because there’s plenty of local alternatives that are way better. Being from a seafood-rich area in the South, Red Lobster was always at the top of my «Ain’t No Way In Hell I’m Eating There» list for both reasons. Then I find myself hungry, wanting a place with published nutritional information, and in Pittsburgh. Here I come Red Lobster! The interior is fine, and the waitstaff were nice. I got a bowl of New England Clam Chowder, grilled shrimp house salad and a glass of wine for about $ 15. The chowder was fine, but the salad was disappointing. All of the lettuce was the white part of iceberg. Zero green lettuce in this salad. The waitress noticed that I only ate the shrimp off the top, and asked if there was a problem. She was sweet about it, but when I said that I wasn’t going to eat a salad that was solely comprised of white iceberg, she told me that next time I could request Romaine. Well, there’s not going to be a next time, and I shouldn’t have to request that my salad be made with actual green lettuce. Call me demanding.
Ashlynn R.
Classificação do local: 4 Pittsburgh, PA
I’ve been to this location twice and the first time our server was great! Second time, well, she was good, just not the happiest of people. Food was brought out quickly and tasted great, the biscuits were amazing, drinks kept full, and everything was very clean. I was mostly impressed with how friendly the host was when we arrived the second time. He was genuinely nice and that’s pretty rare. I was tempted to tip him instead of our waitress. We’ve never had an issue with parking and its very easy to get back out on McKnight road going either direction because there is a stop light! I’ll keep coming back!
Justin W.
Classificação do local: 3 Harrisburg, PA
I treated my Mom to dinner for Mothers Day. We had no problems getting a parking space . I was quite impressed when that little«your seat is ready» notification thingamabob began vibrating within 3 minutes. I’m a creature of habit and my ol stand by order is the Ultimate feast. But I decided to take a chance on something new. In regards to RL, this was actually was more like a tight rope walking across the grand canyon type of risk. Ive had several less than positive experiences with RL recently. I’ve even referred to RL as the golden arches of sea food. I was fully prepared to write another sarcastic two star review. So i was kinda disappointed when my entrée was.(wait for it. Drum rolls) cough actually quite enjoyable! I decided to go with the wood grilled scallops, Shrimp and lobster. I highly recommend trying it. Not as impressed with desserts. They were out of both key lime pie and strawberry cheese cake. And the molten Cookie doesn’t even begin to compare to my discontinued fudge overboard brownie.
Marci L.
Classificação do local: 2 Pittsburgh, PA
Ok so I grew up in New England, so I am fond of lobster, crab cakes, and fishies. In the last few years I’ve really gone on a seafood binge. There is just nothing better than a lobster dipped in a vat of butter, and I feel no guilt, about throwing them in a boiling pot of water. Crab legs are fantastic when served right, and while rockfish is the best non-clawed seafood item. If I was to own a seafood restaurant, I would get rid of all the posh decors, and make it look like a barge from Alaska’s Deadly Catch television series. You would get fresh seafood brought in that day, but I couldn’t promise the best of service, but rather a more salty experience from the staff that I would hire. There would be a crabbing vessel simulator that the kids could play in, after taking the required Dramamine to prevent messes, and the B-52’s «Rock Lobster» would get played often over the stereo system. While some may not like this approach, I find Red Lobster to be rather boring. Its just too corporate, and lacks any creativity, as I cannot tell one location from another. Even other large corporations allow for some individuality with regards to dining areas and decorations, but each Red Lobster looks like a cookie cutter project designed by the geniuses at headquarters. There are simple booths and tables, set fairly well apart from each other, and the usual paintings of maritime activity. You can expect to see a few lobster traps, and a fishing reel, but there’s not much more to make your meal more visually appealing. There are some hits on the menu though, I have found a favorite on the Red Lobster menu. I am absolutely in love with their Skewered Jumbo Shrimp Meal. At a cost of $ 14.75, you get a wonderful value for the money with this, and these shrimp are huge. They remind me of the ones you can sometimes get at the D.C. Wharf, or certain Chinese restaurants, because they are the biggest shrimp I’ve ever seen and eaten. They are marinated with delicious spices, brought to you fully cooked on the skewers off of the grill, and they are placed upon rice and broccoli. The lobster butter adds a bit of flavor, although it doesn’t need a lot, as these shrimp have just the right amount of spices to them. I like the Snow Crab Legs Meal, which is a pound of these tasty morsels. The legs are gigantic as well, and they’ve always been steamed to perfection. A lot of places seem to mess up crab legs, because I’ve often had rubbery crab legs that didn’t taste very good. With Red Lobster you can rest assured, much like you used to be able to at the now out of business Chesapeake Bay Restaurants, that your crab legs will be cooked just right. They are great with the sauce, and I like these with a side of broccoli as well, and their price of $ 17.99 is competitive. You can order an additional pound for $ 4.99, which makes it an even better deal. The one meal that I had at Red Lobster that was a great disappointment, was the Ultimate Feast. This is supposed to be their signature meal, and at $ 25 I do expect to be amazed, since that is a considerable amount of money for a dinner. Their lobster tail was hideous, because it suffered from freezer burn. In addition, the meat wasn’t fresh, which the freezing and thawing couldn’t save, and it wasn’t even split open properly. The fried shrimp that come with it are so heavily breaded, that you’ll need at least two glasses of water to quench your thirst. While the crab legs and garlic shrimp are great, they can’t make up for the main two failures, and especially this hideous waste of perfectly good lobster. Service has been a major disappointment, and a contributing factor to why I cannot recommend this chain. Each time I have gone for lunch or dinner, even on weekdays, there has been a wait for a table. It would be one thing if the food was that good, but since it is not, I’d rather not waste my time. In addition, a lot of these lines are due to staff disorganization, with hosts of high school age, that just seem to be collecting a paycheck. I could be wrong about this, but there is a serious disconnect at the front desk, from the rest of the dining areas. There have been occasions where I’ve had average service at a Red Lobster, but for the most time I have felt alone and neglected. I don’t know if they just don’t have enough employees, and they are giving their servers six or seven tables, but there just isn’t a lot of personal atttention here.