Pizza Hut

Undercooked pizza, can’t count to 8 for boneless wings — then you call for a refund and what happens? The first time, they hang up before you even say a word. Second time, ask for a manager get placed on hold for 8 minutes and 49 seconds to have someone pick up. No apology and after nicely explaining the issue he hangs up. Call back and have a (finally) very nice person answer (Melinda I think) who said she will get the GM because she was told the call dropped. Jerry/​Gerry/​Gary the GM gets on the phone. At first, he won’t tell me his name and then relents. He goes on to explain regarding the hang up that «now a days» they have to coach the staff and he will try. Asked for my credit card number to refund me and when I said I ordered online he exhales — I said Sorry Gerry I know it’s tough on all of us… he goes on to complain about how he has 25 pizzas to make, he’s been doing customer service for 50 years, etc. etc. This place is terrible. I won’t bore you with the other details of the food problems and phone call. Just stay away. So many other places — why did I fall for the coupon. Let this place CLOSE!

This is the worst location. Orders are consistently incorrect and rarely on time. Asked for a refund due to order not even being made after 20 min

Tuesday night– first of the month– the manager handled a customer on the phone complaint /​request with one of the best attitudes that I have seen in the fast food industry in a long time — Def will be coming back

Complete and total joke. TERRIBLE service. TERRIBLE management. TERRIBLE product. Do yourself a favor avoid this place. Because of the fact this Pizza Hut is allowed to exist by Pizza Hut standard and be the complete shit hole that it is for years I vow to never consume Pizza Hut ever again.

Estimated delivery time from an online order: 120 min. Called to make sure it was actually out for delivery, guy says «Our estimated delivery time is actually 2 hours.»
I should’ve just picked up an hour ago –_​–
Don’t bother with delivery here. Carry out is your best bet.

Delivery time was 11:30. Called at 12 to check on my order and was told it was just going in the oven and would be another 45 minutes to an hour until it was delivered. Told them to just cancel the order. And they got an attitude with me about it. Not to mention in the past they couldn’t even bring me my entire order.

Estimated delivery time 45 minutes actually delivery time 120 minutes.
Pizza Hut, a pizza of last resort.

Pizza hut fucking OWNS!