Pittza Rella

Ordered from there website after having a good experience from their bethel park location… after over an hour and a half no food arrived and the order was apparently nowhere to be found… very upset.

This place should be a sandwich shop. They have one n of the best Cod sandwiches on the South Side! But, that said, the pizza is not good. It seemed like a typical frozen dough that is tasteless and over priced. I’m interested in trying more sandwiches, but with South Side being possibly the worst place to get a pizza, this didn’t help that scene.
I actually think there IS one place to go for pizza in South Side and that is Michael’s Pizza Pub on Sarah St. I just wgoch some other places would try fresh dough and quality ingredients. It seems to work OK in Squirrel Hill.

I won’t lie, I have never ate here before midnight or sober.
That being said I agree with some reviews about the price however for me, I am paying for convenience. The bars are closing up, you’re hungry, you realize your options are limited – as they should be at 2am.
I find the pizza to be pretty good. Hey it’s pizza, even when it’s ‘bad’ it really isn’t that bad at all.
The fourth star is primarily for the seating and cleanliness. Most post-​bar food options in the southside don’t offer anywhere, or at best limited space, to eat. I’ve used the bathrooms here too and they are much better than I could imagine.
Sure this isn’t the best pizza but for the convenience you can’t beat it. Much better than the other late night pizza options on Carson.

Fantastic. Family owned, the staff here take their jobs particularly serious and will not leave you alone until you’re completely satisfied. The prices aren’t bad, and if there’s a wait, its worth it!

To me this place is meh.
Southside is lacking in the pizza delivery department, so I was anxious to try this new option. The man on the phone seemed confused (maybe it’s because they are newer?). The pizza arrived in a timely manner and was OK. We ordered half pepperoni, half sausage, basic. I would get it again since my other options are basically pizza hut and dominos, but I’m not excited about it.

I’m hungry, I wanna grab a quick slice on the South Side & see a sign for a new pizza place. «Hey, do you sell slices?» Turns out they do. He rings it up. 2 slices of pepperoni for $ 7?! Shopping mall prices for… shopping mall quality it turns out. Actually at Sbarro they’ll heat the slice in the oven for you & not just have it sit under a heat lamp, luke warm & dried out. No offer to heat it up. Strange. A couple other guys walk in looking for slices. They’re «closing in 7 minutes» so get turned away.

Reminds me of the Woody Allen joke: The food here is really awful. Yeah, and such small portions! Jonesing for real pizza on the South Side since the decline of Pizza Sola, we were anxious to give Pizzarella, the new place on the block, a try. Everything about our visit was a disaster. The counterman was so high that he was incapacitated. After a beer at nearby Dee’s, we came back for our small cheese Pizza and they hadn’t yet started on it. Did I mention that we were the only customers? The crust on our small cheese pizza ($ 12) was on the thick side and the dough was raw in the center (awful food). The pizza itself measured in at a scant 8 inches in diameter (such small portions). We won’t be going back any time soon.

NEVER. Never again.
I can’t even go into detail because this place was just. so. bad. I waited 25 minutes for a salad and cheese sticks, and the food here is not even something that I would buy at a ballgame. Way over priced, not at all delicious, and the service was just awful.
I would never recommend.

I live nearby, and just wanted some takeout food. I get handed the menu and asked what their pizza roll was like. The cashier describes it as a an open-​faced stromboli. Sounded fine, so I ordered it. Took about 15 minutes to come out, which is what the cashier had indicated.
I get handed a box that was a different shape than the product was described (I expected something a little longer for a stromboli-​like shape, but it was more sized for a personal pan pizza). The cashier didn’t say anything. I said thanks and turned to leave. Then all of a sudden I heard and felt rolling in the box, which made me very curious. I opened it to find 8 smallish spherical pieces of dough inside.
I turned around and mentioned that I seemed to have received the wrong box, which seemed unlikely since there were only two people in the restaurant, but I didn’t want to be rude or accusatory. «No, that’s right. It’s actually different than what I described. I found out when the cook started making them, apparently we just changed it up.»
At this point, I stared at him. He didn’t say anything further, so I sighed, said «alright,» and left. I had a World Series game to watch, I was hungry, and just tired.
However, this is awful customer experience.
1.) The cashier didn’t know the menu.
2.) The cashier finds out that the item is different than he described to a customer, but doesn’t pause the order to ask if the customer still wants the item.
3.) The cashier hands me the order without saying anything, as if he’s trying to get one by me. He knows what he is doing is wrong, but is just trying to avoid a conflict.
4.) After acknowledging what happened, he never apologies.
5.) He also never attempts to do right by his customer, who is clearly annoyed by the poor service. Common options include offering a free soda, offering to make a new item, issuing a $ 5 gift card, or as I just mentioned, offering an apology. Even an insincere one.
That said, the food I did receive was okay. Nice flaky dough, sort of crescent roll-​ish. The chicken and cheese were standard issue, nothing too interesting. Restaurant is pretty clean and plain looking.

This place does not follow the typical cliché of southside pizza shops. In fact they have a full menu from slices to gourmet pastas. A clean accommodating dining area with hip ambience, plenty of seating and 2 large flat screen TVs to catch your Sunday steeler game. The food is delicious, the staff is friendly and informative of the menu items and there are always hot and fresh slices with various toppings ready to go. They also deliver. Try the Jesse James pizza.