Pittsburgh Water Limo

Captain Mark and his crew are the best! They are knowledge, professional, safety conscious and fun. I’ve been on 20 cruises with them and each one of them has been great. You get a much better view than the Gateway Clipper, plus they are much more accommodating.

This sounds like a great plan, HOWEVER, the reality is far from that! First, they canceled a trip w/​o letting customers know in advance. Had to really scramble at that point to find parking for a game. NEXT, they don’t tell you that this is not for ALL Pirate games. As it turned out, I wasn’t able to use it for ANY of the games that I had tickets. Check carefully before purchase.

Very very poor and difficult customer service. I was given conflicting information 3 different times, representatives were rude, difficult and argumentative. When a boat broke down, they wouldn’t give a refund or honor another trip. We had to go during a «make-​up» time that wasn’t even during a sporting event. I will never do business with them again. Not worth your money at all.

We booked their 1 ½ hour cruise from a deal through Groupon. We had so much fun! The parking was free on the street near the river. The sign for the cruise is at the corner of an empty lot. We climbed on board with people heading to the baseball game. They exited to the game after about 10 minutes and we continued cruising the 3 rivers of Pittsburgh. Two gentlemen served as our tour guides. One drove the boat while the other pointed out sites and told about the history of Pittsburgh. They were awesome! They even stopped at the Point State Park Fountain (see photo). There was a bachelorette party on board and couples and kids. They served alcohol and soft drinks. We had plenty of room to relax even though it was pretty full. I thought it was well worth it and would recommend this for anyone visiting Pittsburgh!

Avoid at all costs!

I recently used Pittsburgh Water Limo for two last minute video shoots. Captain Mark was very accommodating for our last minute needs and early morning shoots (5am and 6am). He was a pleasure to work with, met the video needs, and only billed me by the 15-​minute mark. I recommend using Pittsburgh Water Limo for your next water taxi service!

Found this way of getting to the park completely by chance while wandering the Strip District and trying to avoid having to walk from there to the game. It cast-​off timely, was a quick ride, and was a fun (albeit short) way to get a different view of the city. Bonus points for the bar on the boat and the restroom on board, which is currently being remodeled.
If and when I find myself in Pittsburgh again, I’ll definitely do this again.

Awesome guys, got us from the Strip District straight to PNC Park.

I booked a 90 minute sightseeing cruise after purchasing a Living Social deal.
I enjoyed the leisurely boat ride but was disappointed in the «sight seeing» aspect of the tour. Yes, we can see the sights from the river (which in and of itself was worth the trip), but it was clear most of the people were on the boat to party rather than enjoy an informative tour.

There is no PA system on the boat, so the few times that they were providing information about cityscape, it was difficult to hear. The tour guide/​bar tender assumed everyone on the boat was from Pittsburgh and made jokes relating to certain things that made no sense to me as someone from out of town. He was very friendly but only knew basic information.
If you are looking for a leisurely tour down the rivers just to spend time on a boat, this was a great experience. If you are a tourist or out of towner hoping to learn more about Pittsburgh, take a Just Ducky or Gateway Clipper tour.

I was just onboard for a wine tasting and all I can say is MAGNIFICENT! My friends and I had a wonderful time, it was upscale, classy, and they had a great selection of wines. I do recommend this charter to anyone from or coming to the pittsburgh area. We saw all the great views of the city on this beautiful yacht. The crew was fantastic, the bartender was great, everyone was very professional. 5 stars from me!

Our family maintained a cheerful and forgiving attitude, until the bartender short-​changed us.
The «Fantasy» boat is a small family-​run business that is still finding its way. The six of us loved the idea of what they’re trying to do, but the execution is pretty rough at this point.
The safety lecture warned us to be careful with the bathroom and not to go for seconds on the buffet. We all understood why they wanted to make this announcement, but it raised questions right away: What kind of crowd do they normally deal with? How tight is this operation?
The buffet was rice, green beans, and chicken piccata. OK, but nothing special. Warm, but not hot. There was a older woman with spikey blonde hair who hovered around the end of the line like a prison matron. I can understand wanting to keep an eye on people, but you can do it subtly. To the customer, it’s very insulting when a business assumes you’re going to try to cheat them.
The cookies and brownies came out ten minutes later. Every table sent up a runner to grab a plate right away. They had all seen every grain of the buffet disappear, and they weren’t going to miss out. You could feel the crowd’s mood was less than satisfied.
And then one of the bathrooms clogged. We had been warned, and it wasn’t a big deal, since most of the crowd left the boat for the start of the Steelers game.
Which is when the older woman with black hair came around and yelled «Gimme your wristbands!» What? «I need your wristbands right now! There’s no free drinks after the start of the game.» Again, this assumes that the customer is going to try to cheat them. As an alternative, you could subtly ask to see wristbands at the bar. We already knew that the free drinks ended when the game started. No normal person thinks: in a crowd of only 30 people, the bartender might somehow not remember me from the past three hours and I might totally score a canned beer.
Our family knew that the cutoff was kickoff, but not everybody on staff knew it. Between picking up the second group of passengers and the start of the game, the spikey haired matron had cut my wife off while she was ordering at the bar– «No more drinks for you!» What? This instigated a five minute game of Telephone, as each staff member had to go around and get their story straight on what the rules of the afternoon were. Six people were standing in line waiting to order while the bar shut down for this emergency.
During the game, things were pretty good. We enjoyed sitting and watching the game. The clogged bathroom was only causing a short wait. We were all getting really hungry and could have used some popcorn or something, but that wasn’t part of the package so we weren’t complaining. Just a nice idea for risk mitigation if your customers have been drinking for hours.
I went for two beers during the fourth quarter and that’s when the camel’s back was broken. I pulled two fives out of my pocket while I was waiting in line. (I know they were two fives because I was being obsessive-​compulsive and re-​arranging all the bills so they were flat, in order of value and facing the same way.) I gave Emily the two bills and she said «Six dollars. Thank you.» I stood there and waited for change and she asked «What? Need something else?» Uh, my change. «You gave me a five and a one.» I just stared at her. I couldn’t believe it. This was the absolute capper of disrespectful behavior by the crew.
All of the crew’s poor choices during the afternoon were caused by stress and inexperience. The crew was poorly informed and that’s no problem. The crew lacked personal skills and that’s no problem. But to make a choice to do the wrong thing is inexcusable. The passengers spent the afternoon being suspected of ill intent, and then it was a crew member who consciously decided to do a little cheating. Unbelievable. And kind of sad. I smiled politely, gave Emily a two dollar tip for two drinks and just rose above the situation.
The game ended, and now the bathrooms lines were getting worse. The spikey matron opened the door for each person and checked the bathroom after each person left. Held it open for everybody in the dining area to know how well you had done your business. While waiting in line, I listened to other customers complaining about the overall experience. I also listened to another game of Telephone as the crew tried to figure out when the last call was supposed to be.
This confusion was nothing compared to the confusion when a passenger slipped on the dock at the end of the ride. So much yelling, so much stress. Half of our family waited in the freezing cold while the other half of the family was forbidden to leave the boat until everything was under control.
Again: we love the idea of this service. We want this family to revitalize the waterfront. The boat and views were great, the captain was friendly and the operation is well-​intentioned. The crew of the «Fantasy» was just in over their heads on this afternoon.