Leopardi Auto Sales

Mike Cappazoli is a bait-​and-​switch LIAR. I was interested in a specific vechicle and even offered to put a deposit down to save it. I spoke with «Lying Mike» the night before I had to drag my poor father out to the dealership to cosign, and he assured me the vehicle would not be sold, he also said he would accept my trade in.
When we got to the dealership the next day, I was informed the car was already sold and they would not accept my trade in. If that wasn’t bad enough, «Lying Mike» had the audacity to try and sell me a more expensive vehicle to get more money out of me.
I have never been so OFFENDED or OUTRAGED with such a dishonest, unethical sleaze ball of a «car salesman». DO NOT WASTE YOUR TIME AT «LIEOPARDI’S»!!!
DOESN’T EVEN DESERVE ONE STAR.

DISHONEST AND UNETHICAL DEALERSHIP. SELF INDULGING. I purchased a vehicle there and not one thing went right with this deal. When I stopped in to just look a cars, I was greeted with great kindness. The pressure to buy this car was relentless, but truth is I waned a convert able and they were meeting my terms (so I thought). Once the vehicle was purchased, and I needed an appointment fr the broken windshield wiper in the dead middle of winter. (shortly after purchasing the car), I scheduled and appointment. I took off work early to make the appointment time, and because I couldn’t see anything with all the winter crud covering the windshield. I get to the appointment and they tell me tat they sent the mechanic home early. They forgot I had an appointment. So I rescheduled only to find out that their mechanic does not work on BMW vehicles. I finally had to take it to a foreign car repair place and miss another days work. Once there I had them contact the dealership at Leopardi to cover the cost and was told that to much time had passed (30 days after purchase), so they would not cover the cost. I had a fit and they finally agreed to cover a portion of the repair. I had no manual for the car, not recognizing the symbols, I called and asked for it, and was told they would get one for me. As it turned out, after several calls for it, I had to purchase my own at a cost of $ 300.00 + dollars. My first car payment was 60 days late because I never received any thing saying who I owed my payments to. I called and no return calls back. I finally had to walk in again to gather his information. When I finally found out who it was that I owed payments to they wanted a $ 50.00 late fee for both months of being late. I explained the situation to them and they said that it was in my contract. I asked for a copy of that contract and they told me it was up to the dealership to give that to me. The dealership said it was up to the financing company. Needless to say I never got a copy of it, and had to say the late fees. After 3 months I spoke to my insurance company to ask why they didn’t send out a new quote on the vehicle and the policy, and they told me that they never received information from the dealership. I purchased the full coverage warranty on this vehicle, because it stated it covered the labor and diagnostics and was told it covered it bumper to bumper. I then had a engine light come on and took it to the dealership for repairs only to find out the warranty never covered the diagnostic fee and they only were going to pay 60% of the labor. This was the last straw. After 7 months I purchased a new car and returned the vehicle to Leopardi. I stayed in constant contact with the financing company as to this and when I dropped it off. They are still calling for payment this month even though the vehicle has been at Leopardi’s since the beginning of the month. I then get a call from the owner to find out what happen and he proceeds to tell me that he is aware of the warranty not being a stand up company, so I asked him why his company didn’t tell me that and why then do you sell it to people. He said (yep you got it, «they get a kick back for selling the warranty and his people should have told me that», and he is willing to make the difference on the cost of repairs. I told him «it’s a little late since I already purchased a new vehicle. He said he wanted to make things right, and what would it take. I told he if he really wanted to make things right then he should buy back the vehicle. He said he wouldn’t do that. So much for making things right. The car still sits at the dealership. I then informed him I was willing to stand in front of the store with a sign saying he should be ashamed of himself. Never once did he apologize for any of the trouble his company caused me. So if you see me standing in traffic at peak time with the sign, then you know he has done nothing to make things right. Do yourself a favor. DO NOT, I REPEAT, DO NOT PURCHASE A VEHICLE FROM THIS PLACE.

DO NOT PATRONIZE THIS DISHONEST DEALERSHIP! I purchased or THOUGHT I had purchased a vehicle I saw online, had a purchase agreement (price and terms) and was about to travel to pick up my car. As I was packing up to drive to Pittsburgh (from out of town) FORTUNATELY I checked my email one last time — they sold my car to someone else literally 2 hours after they last told me «looking forward to seeing you and selling you this car».
I offered numerous times to give them a deposit, being told «this is unnecessary! we have an agreement! we are in business here a long time, treat customers right, etc.» I was NEVER TOLD at any time that our agreement wasn’t binding, or that until I showed up the car was for sale to anyone who walked in the door. It was my belief the car was marked «sold».
I think they just used my cash offer as an incentive to «goose» another buyer («hey! someone else is coming from out of town to buy this in the morning, you’d better sign on the dotted line!») — perhaps someone who signed up for a profitable high interest car loan.
At every step, this dealership LIED OPENLY TO ME and deceived me; worse, even though I begged them not to let me drive all the way out to their dealership for nothing, they almost let me do so. It was a miracle I got their late-​night last «blow off» email before I left for a 400 mile round trip, 2 tanks of gas, at $ 3.79 a gallon.
They have absolutely no morals. They will rip you off. Do not shop here.