KD’s Klean Ups

I recently came home from vacation and was very overwhelmed to have a dirty house and lots to do. I decided to order a maid service. I sent a message that night and had a phone call first thing in the morning. I had two very sweet ladies there by noon that day to clean. They did a «spring cleaning» and did a great job. They bring all of their own materials, but my supplies were better (vac, steamer, mop) so I requested they use mine. Which I am totally fine with but they still used their own cleaning supplies which they were well equipped with. I had a change jar out with a good amount of money in it and nothing was touched. I am keeping them now on a regular basis so I always test people that I have in my house when I may not be home bc I have valuables. I guided them through what I wanted them to focus on and I feel they did a great job. They were quick, well priced, and I can’t wait to call them again! I am hoping to keep the same two so they can become comfortable in my home and know how I like things done. Give them a shot! I hope your experience is as good as mine.

I would give this business zero stars if I could. I hired them to clean my apartment for an important event and I came home right before the event was to occur to a dirty house and a note saying they couldn’t actually clean my house today. They never attempted to call me to let me know, just left this note. Ridiculous. I would strong discourage anyone from using this service.

I received a flyer from them just as I was getting ready to clean out a house. Since they are locally owned, I chose them to remove old furniture, bags of junk, and to clean the house top-​to-​bottom. They quoted a price that seemed too low to me but I took the offer, assuming that I would need to pay them more.
BIG MISTAKE.
After I consented to reschedule because THEIR crew had a family emergency, I received a phone call saying that the job was bigger than they thought and thus they would NOT do any of it. The scheduler then made claims about the house that were simply not true and was incredibly rude. In short, she claimed that I was not truthful about the state of the house, whereas she agreed she had not asked the right questions to make a good quote. I firmly believe that she realized the quote was too low and just didn’t want to risk doing the work and arguing for a higher fee.
So, they left me a week behind on my timeline and caused me some serious aggravation.
Avoid this unprofessional service!!!