J & J Nails

Called yesterday (Wednesday) to make an appointment for Saturday with the owner. I was told she was booked full Saturday, Friday and Thursday. I asked if they happened to have anything available that evening as I was off work early and able to get over there before they closed at the very inconvenient time for someone who works an 8 – 530 job; at 7pm (hours all over the internet are incorrect for this place). They told me to come in at 630 for a fill and toe polish change with Ann.
I showed up at 625 and after picking a polish color, a male technician shuffled off his current client and sat me down. He started working on my nails so quickly and rushed that his hands were shaking. I am currently typing this in absolute agony because of how many slits and cuts and sores I now have on my fingers.
I told him a couple times it hurt. He did not ease up his hand or slow down at all whatsoever. He was rushing to get me in an out as quickly as possible. My nails ended up uneven, razor sharp and with paint slopped all over them (see photo attached). As he started to paint my toes, he realized the polish he was using was dripping completely off of my nails — called another tech over and started yelling at her in Vietnamese. This lets me know they try to preserve their polishes by adding a thinner to them instead of throwing them out and replacing them. I asked if I was able to tip on my card and was told yes. Turns out that was not an option.
When I got home, I spent a very painful hour trying to fix the mess that was my nails. It’s such a shame I cant find a good nail place around here.

I have been going to this salon since I was in sixth grade. There is no where else I will go to get a manicure or pedicure. I have never been disappointed. I also have gone to get my eyebrows waxed and have been very satisfied. The prices here cannot be beat. My mom and I have been to very expensive spas and salons but truly — nothing beats J&Js.

Love this place! Everyone makes you feel so comfortable & their work is great! So nice to find a nail place that still believes in customer service!

Miss Lee and her whole family are the best! She has temperature changing gel polish!!! Oh and heated rock massage when getting a pedicure is the best!!! If I ever move, I’d travel to get this 5star treatment!