Buca di Beppo Italian Restaurant

Awesome! We came here for my cousins graduation with a party of 12. We got a table right away as we reserved one. I had pizza, mozzeralla triangles, and the COLOSSAL brownie sundae. Love it here!

I’ve been coming to Buca’s for over 5 years now. My main complaint for my visit yesterday was that Buca actually charges $ 10 for the «side» of green beans that is ridiculously small in portion size. See the actual picture when it was served. Will never order any «side» dish because of this experience.

Came here on Mother’s Day so I knew what I was getting in to. Called around noon hoping to make a reservation. Unfortunately, was told they were not accepting any more reservations. They even went as far to say walk ins were being turned away and not welcomed due to overwhelming demand. I went on Open Table and found I could make a reservation at any time during the day for 15 minute intervals. Booked for 7 pm.
We were seated at 655 and were instantly told they didn’t have high chairs available and my two year old would have to sit in a chair. The stack of four high chairs approximately ten feet away from our table said otherwise. I took one and she had a high chair.
We sat for 25 minutes and asked for our server to greet us twice before someone finally came over. The server apologized stating our original server had a panic attack and announced she «just couldn’t do it anymore». The younger guy who waited on us was very nice and through.
The food was what you would expect. Given the hectic day, it was a positive to be in and out in approximately two hours.

Update note:
The Daily Meal on 4÷26÷2016 named Buca di Beppo as one of top 15 Italian Restaurants in the country.

After having a horrible experience at the Station Square location the VP of Bucca called to offer me a $ 75 gift card to give them another chance. I switched locations to the Robinson location and it was much better! The food was a lot better but the service was great! We had Brian (dark hair) and he did an amazing job! We were there with 3 children and he was very good with all of them. He was very attentive and any time we needed anything he was right there to ask. We had the chicken parm, caprese salad, spicy sausage Bolognese, stuffed shells, and the penne ala vodka. Everything was very good, but the vodka sauce was especially delicious! I think this location make up for everything that was horrible about the Station Square location. Thank you again for the gift card!

Have a great time visiting with family friends from out of town, however regarding Buca, this will be our last visit here. Probably arrived before 6pm and for a restaurant with very few tables seated, this was the longest meal I’ve ever experienced. Including the 16 yrs I worked in 2 different restaurants. Got salad, then at least 40 minutes for 1 chicken dinner and 1 pasta dinner. You seriously know when you rarely see the server, including drink refills only when you mainly get up and have to ask for them, not a great experience. I always love the part when the server tells you they are short cooks in the back, yet you never see her back for over 25+ minutes, multiple times even for drinks. Which tells me she has more than she can handle. For $ 140 check, really difficult to even leave her 10% tip. Typically 20%, however whenever you never hear back about food coming, have to ask for drink refills multiple times, you have to wonder IF they are even staffed properly. Also as a note, the spaghetti with marinara sauce literally had a slight bleach kind of taste to it.

I have always been a fan of Bucca’s and never had any issues with the food or service. This was our first visit to this location and it was on Valentine’s Day. Kids wanted a heart shape Pizza (which they had), but come to find out it was only for to go orders. The waiter never offered if we would like to purchase it. Which I probably would of paid for no matter the cost. The service was sub par. The kids personal pizza came out 15 mins after our main course arrived. A manager never cam to see how our experience was, or just to check on the table. Food was good, but this is a poorly run Bucca’s. Sadly we will not be returning to this location. We will try other locations but refuse to come back to ROBINSON.

We have been there a few times. The service is great and there’s something for everyone on the menu. The kids love it.

Very good food and service. Had a group of 6 and we all shared a large order of the baked ziti (it says a large feeds 4 or more and all 6 of us didn’t even finish it) and 4 of us shared a large order of the chicken parm. Definitely planning on going back again.

The wait was very long which made us late to our flight. My food was okay I had the chicken parm with fettuccine not satisfying made me burp all day. I expected more out of this place. Will definitely not come back

Came here with a party of 12 and they were ready for us immediately. We sat down and the server was there right away to take our drink orders and came back quickly and efficiently to take our appetizer and dinner orders. There were a lot of people, with a lot of orders and she managed to do it very quickly. Our food came out correct and very fast! Everything was right on top of that!
The chicken saltimbocca, the enormous meatballs and the spinach cannelloni were amount the table’s favorite dishes.
We did separate checks at the end and everything was right there too. Overall we were very impressed with the service and with the quality of the food, especially for a chain restaurant! We will definitely be coming back!

I found a FINGER NAIL CLIPPING in my iced tea… and all I got was a nonchalant, «Oh I apologize», from the server. Extremely grossed out and disappointed. Never going back here again! There’s better Italian food in the area. Try Bravo.

The worst Italian food I can remember The sauce is flavorless and the chicken bland. No idea what they were calling a cannoli. On The other hand, the service was absolutely fantastic. That’s the only reason I gave it a two otherwise I would’ve been stretching to give it a one.

I wish I could give better stars, the host and staff at the front were very nice when my husband and I came in for our pickup order.
We got home and were so disappointed with the spaghetti & meatballs we ordered. The sauce was so watery and gross… The meatballs had no taste. You know it’s bad when your husband says that the meat balls he had on deployment in Afghanistan last year were much better. Not sure if it was cause the cooks had to work on Labor Day or what the deal was but it was a waste of money for sure. I’ve always loved this restaurant but I’m from California and I guess I just expected the same food quality here.
We don’t plan on coming back and instead will just make our own pasta at home.

Buca Di Beppo is definitely one of our favorite chain resteraunts. The food always tastes more home cooked. We love this particular location. The service is always fantastic. We continue to come back!

I was very disappointed meatballs were huge but bland tasted like they just rolled hamburger into balls and added nothing to it. Calamari was rubbery which means it’s overcooked. Very expensive and one of the worst Italian dinners we ever had. We were there June 13 2015

The hostess gave a bad first impression. She said it would be 45 more minutes because our «table was dirty,» when we were one of only around 4 groups in the whole restaurant. The restaurant made me feel like I was in a maze based on the movie Angels & Demons. The décor was very creepy and all I could think about was how dusty it all looked.
The food was hit or miss. I liked the salad dressing and the bread (not the mozzarella bread), but the baked ziti was dry, tough, and very skimpy on the sauce. The worst part was the $ 24 for a carafe of sangria, which turned out extremely watered down since it was filled halfway up with ice.
I was glad they could seat our whole family on a few hours notice, but now I can tell why they had the availability.

I am just not a fan of this place. It makes me say… eck. I’ve been twice and both times I feel like i’m going into someone’s cluttered house and eating leftovers for dinner. The only fun thing is the wine… but even the table wine is eck. But. it’s table wine so I suppose I can’t be too picky. This place is just not for someone who actually loves Italian… it simply can’t be. It reminds me of frozen food.
If you try to go on a date here (why? why would you do that you cheapskate?) then get ready to get turned down for anything else that night. This place is just blaaaaah. If you want to experience authentic Italian in a home environment, go to Italy. Honestly… your money will be better spent.

Okay maybe it was an off night or this is just a bad location. I was not pleased with the service, and our group were the only ones in the place. It was after 8:00pm maybe they were trying to close up.
Food was not cooked well (cold) and the orders cam out wrong. The appetizer never made it to the table.
I’ve been to another Buca and had a fabulous experience so give them a try, hopefully they will read this and do it better next rime.

I normally really like this place, but today was the first time I ever got up and left a restaurant. We were seated for 20 minutes and no one even spoke to us to let us know he/​she would be right with us. Not one of the servers even made eye contact with us, let alone offered us water. We are now on our way to Bravo.