3 Guys Optical

Bought a Groupon for $ 100 that took «$ 200 off». realized shortly after hearing their prices that $ 400 is the typical cost for a pair. gimme a break. I’m going right back to my personal connections over in Bloomfield, this place is about $ 300 too much per pair for a less-​than-​stellar selection.

This was the nicest time I ever had going to the optometrist. Usually it’s just a factory, you’re pushed in and pushed out. But it didn’t feel that way here. And their selection of frames were really fashionable. I think it’s because it seems to be a local business and not a lease crafters or something.

It took them two weeks to order the frames that I wanted. I was forced to pay for them up front without trying them on. After doing so my lenses took another two weeks to be put into the frames. It’s going on 4 weeks and I still haven’t gotten my glasses. I will never by glasses or sunglasses here again.

Eyeglasses are my favorite accessory. For some women it’s shoes or purses or jewelry, but for me it’s glasses. I even have an eyeglass fixture that holds all of my glasses. They are my trademark. I’m always on the hunt for unique glasses.
I was downtown and remembered that this eyeglass store was close to where I was. The store is tiny. They have 2 walls that display glasses but they are small. They also have a freestanding fixture but there are so many pairs in there that it doesn’t look good and you can’t really see what is in there.
They carry brands such as Ray Band, Maui Jim, Fendi, Burberry, etc.
You never know when or where you’ll find your next pair of glasses so I’ll keep checking in here to see what they have in their small stock.

This place is the best. They have been great since I started going there over a year ago. They have repaired my glasses free of charge multiple times. Ask for Jamie she is great and will take good care of you!

The entire staff at this location is wonderful! They are a very busy location but the service they provide is top notch! I went for an eye exam for glasses and the selection was great, you were not rushed through the process. Everything was explained to you fully in regards to the purchase and exam. I was even counseled on solutions to better protect my eye health. Each aspect was done in a courteous and professional manner. This will certainly be my eye care provider of choice! Excellent and way above average service. Also, when I checked in I received a gift of a 3 Guys T-​shirt, I thought that was awesome!

Nearly three years ago I bought my current glasses at the 3 Guys Oakland location, and had a very good experience with the team there.
Just over a year ago, I moved into my own house, and am currently working downtown, where this 3 Guys is located.
Well, over the weekend I had a little ‘incident’ involving my glasses. I have maybe a total of 50 feet of grass to cut, and use one of those old fashioned non-​motorized mowers to do it. Since my garage is filled with cars, there’s no room for storage there, so I have to carry the mower up and down into the basement. Not a big deal. But on this particular day, as I carried it to the bottom and started to set it down, the handle jerked, whacked me in the head, slamming my head into the electrical box on the wall which sent my glasses flying off into the dark corner of the basement where I’d just set down the mower. Without them I can see nothing. In releasing my grip on the handle, the mower moved just SLIGHTLY, and then I backed away. Couldn’t see the glasses in the dark (and blind without them) so I ran up and got a flashlight. When I got back with the light I found them… neatly folded… and in the mower. With a healthy set of scratches on the left lens.
CRAP!
So I took them in to the downtown 3 Guys location, where I was met by Lynn, who had been a client of my last nightmare of employment. Lynn was always very nice, and in this particular case, went above and beyond to help me.
Since they had my last order on file, we could just order the one lens according to the original specs. This would ordinarily require me leaving the glasses for at least a day for them to cut the lens to fit the frame and get it in. Lynn looked through the other stores, and found my frame in their stock, and had it sent to where they cut the lens. This made it possible for me to just drop in after work and sit for ten minutes while she popped out the scratched lens and popped in the new one. Since I moved a year ago, this was REALLY important because I have not one clue where my last pair of glasses even are, so I didn’t have a spare to wear while the repairs were being done.
I can’t thank 3 Guys enough. First, Oakland for having the patience to help a very picky person find the right frames, and second downtown for really valuing customers enough to go out of the way to make sure I could see and not look like an über nerd with a gouging scratch across my lens, and in a very quick and effective manner that fit into my time frame.
Now was this because I knew Lynn from the past job? I don’t think so. I’ve known her for several years peripherally, and always thought very highly of her. And I recognized her as a person wanting to help and make folks happy. And this she did.
That’s the feel I get from 3 Guys. They are a low-​end subsidiary of Eyetique, but only the frames are lower end. The service is still top tier.

Came here with a Groupon and left happy! Great customer service and amazing selection. Plus free hot chocolate! Cant go wrong!

I’ve been going here for a couple of years now. I like that scheduling an appointment is easy, with lots of availability. That staff is very friendly. Reordering contacts was a breeze and they even ship for free to my house. I also get phone and email reminders to schedule my eye exam. That way I won’t run out of contacts! I also have an inexpensive pair of glasses from 3 Guys. I don’t wear them all the time, but I am happy with them. My only complaint is the lack of parking near the store, but it’s great for anyone who works nearby.

I’m from out of town and my glasses broke. I call 3 Guys to see if they could fix them. Of course they could. I took them in and left them. By the end of the day they called me to say they where ready. They fixed them for free. I couldn’t believe that there are people out there that believe in costumer service.
Thank you 3 Guys Optical

I went to 3 Guys Optical because there was a $ 50 Groupon for $ 200 towards a pair of glasses. To make sure this was a good deal I looked on their website and saw the «1 Complete Pair for $ 79.99» thing so I was sure I’d be able to get a new pair of glasses for just the $ 50 I spend on the Groupon. Well I was very wrong. This place was nothing but a headache from start to finish.
First I went in for the initial eye exam. My doctor tried to convince me I needed to buy 2 pairs of glasses, one for the computer and one for «distance activities», which I had never ever heard of anyone else ever having to do. But since I already had an older pair of glasses I’d been using to watch tv with I opted to get the «computer glasses» prescription. I was astonished when I had to pay another additional $ 150 to get these glasses, even after using my groupon. And after reading some reviews on here I’m guessing the «complete pair for $ 79.99» deal doesn’t actually exist. If I hadn’t already purchased the groupon I probably just would have said no thanks.
I picked the glasses up, tried to use them at work the next day and they were awful. If I looked anywhere other than my computer screen I felt like I had vertigo. I called back and told them I wanted the lenses changed to «distance» prescription because it was exactly the same as my old glasses prescription. They hemmed and hawed for awhile, saying I needed to come back in and they didn’t think it was a good idea to get those if I was using a computer but eventually ordered me new lenses. When I finally got THOSE glasses back, they lense prescription still didn’t seem right when looking into the distance but I was so sick of dealing with these people I just decided to continue using them for the computer only. So now I have a $ 200+ pair of RayBans I can’t really wear other than when I’m staring at the computer.
I also want to note that anytime I went into the store it took whatever tech was on duty about 10 minutes to ask me if I needed help with anything. One time I went in and there was another customer and I was completely ignored until he’d made whatever ripoff sale he was trying to get him to buy. Next time I need new glasses or contacts I will not be going here.

I wanted to wait a little while before I wrote this… It has been about two months since I had my exam at 3 Guys and purchased eyeglasses.
I was really excited to try this place, but it didn’t send me over the moon like some others had experienced.
I would like to give 3.5 stars. I think that this location over booked itself because I was waiting for about a half hour before I was seen by the eye doctor.
I went in and was paying cash for all my services. I picked up a really pretty pair of purple frames but I was told that those of for insurance carriers only… I don’t get it. I thought that cash customers should get to chose whatever frames they would like.
I felt like a second hand citizens yet again for not having insurance. The price tag for my glasses and eye exam was about $ 324.00 .
I am not sure how or why they sale insurance coverage glasses only. I have never encountered such a thing before. Does some one care to enlighten me?
All 3.5 are for my lenses in the two months that I have had them have not scratched once that’s pretty impressive and they have a pretty sweet student discount too.

Very nice staff. Their selection of eyeglasses is interesting, the realllly nice ones will cost you. Overall, two pairs of glasses for 100 dollars can’t be beat.

Brightly painted in reds and yellows this not your typical optometrists office. There is no corporate feeling here. I’d like to think its hip and chic especially when it comes to us four-​eyes.
The front desk staff (Jaime and Denise) are awesome. You don’t have to worry about that cold «sit down and wait for your doctor to see you» attitude you normally get going to any physician or specialist.
I’d recommend letting them help you pick out the type of frames that work for you. I told Denise that I didn’t like metal or rim less frames and that I only wanted plastic frames that were square. Within about 5 minutes I had an awesome selection to choose from. She did try to sell me on some goofy looking Ray Bans but clearly I’m not a Ray Ban kind of girl. With my glasses picked out (black pair of Candies and some really fun all white ones) I was ready to make my appointment.
If you’re shopping around for a good optometrist Dr Burke is super awesome and extremely friendly by the way!

Great service, helpful and knowledgable staff, fun styles, good prices.

Initial service was great. Easy exam, super-​friendly. However, follow-​up warranty service has been a little lacking.
About 1 month after purchasing a pair of $ 350 dollar glasses (with much touted lifetime warranty), the rubber collar on the ear stem split. I stopped in to get a new one, which was ordered.
I heard nothing for a few weeks, so stopped in. I was told the part was on back-​order, and they staff person was sorry that no-​one had called to tell me. Fair enough. They offered to put a piece of shrink-​wrapped plastic on for me. I found this odd — wouldn’t it void the warranty? Would it even come off? I declined.
A few weeks alter I called again. My original order staff person was on vacation, so the person I spoke to couldn’t tell me much, other than the part did not come in. Meh.
A few weeks later on, still have not heard anything. I call in again, and am told to expect the part next week. This has taken at least two months.
I know they are dependent on Oakley for the parts, but to have to constantly call for an update seems a bit absurd in this age of text messaging and email. I would think also that if they have sold many of these glasses, or had difficulty dealing with Oakley and parts in the past, that information may have informed a different choice in frames.

I went to the Oakland location of 3 guys optical last week (corner of Forbes and Atwood). I scheduled for the free eye exam and contact lense fitting (not free), and I did not need to wait at all, which is super nice. The eye doctor (Christie?) was very friendly and professional, and I got my trial contacts right away. I don’t know much about eye exam fees and stuff, but for 40 dollars I got an eye exam + contact lense fitting, without having to wait or travel to some random faraway places (in Pittsburgh that is such a pain when you don’t have a car), so I thought it was worth it. Plus it’s really close to CMU (and UPitt) so I found it very convenient.
I took one star off, because the frame selections weren’t very big. And the good ones cost a lot, especially when you need high index lenses for your glasses. I heard there’s a special that’s $ 99 for 2 pairs of glasses, but that offer does not apply to high index lenses, only the regular thick lenses. So if your power is high, be prepared to pay more.
Overall I had a great experience at the Oakland store, and I would definitely recommend it to students.

I went to the oakland location for a free eye check up as a part of one of their facebook giveaways. I was seen right on my scheduled appointment time. The doctor was a really nice woman and who made me feel comfortable. They also have quite a nice selection of affordable frames. Overall, I’d recommend it over any of the existing optical centers in and around the area.

I have been a customer since their Liberty Avenue days when it ran by a different name. They are currently located right by the new Fifth Avenue PNC building. The staff is extremely friendly and their doctor is super nice. So far I have gotten two different pairs of glasses and the process was painless. I’m sure there’s cheaper places out there, but, at least here you’re getting reliable service.