Wine Chateau

DO not order from them online. had an order in for a very special German bottle that I found on their online store, when I reached out to Customer Service, was told by their CS agent Andy it would ship that same day if not tomorrow (mind you I ordered it 11 days in advance and chose wine château since their website said they had it in stock), when delivery date came around was told it had not shipped. I asked Andy why they had lied, he simply said «we go based on what the supplier tells us». I didnt purchase this from your supplier, I purchased it from you and I expect clear and concise communication, or at the very least an honest response to my delivery day requests. No offer to compensate or make things right either, thanks for ruining my parents anniversary. just based on the other reviews online I see everyone has the same issue with their online process.

This is my go– to spot when shopping for wine and spirits! I head here often to fill up my bar at home or to grab some nice wine and beer for a night in with some friends.
The staff:
The staff here at the wine château is excellent. I always catch the manager walking around keeping things tidy and organized (I believe his name is Raj, very friendly and knowledgeable of what he is selling, great GM). Everyone working here really knows their wines inside and out, Im always learning something new every time I walk in. They are quick to help, but not too pushy, and never fail to help me get the best deals.
Ambiance:
Always very clean and well stocked. Everything is organized in a very simple way and nothing is difficult to find on my own.
The selection:
Incredible selection of all wine, beer, and spirits. There are a few favorite wines that I have and the Wine Château is the only place I know I will find them for sure. They never let me down when I’m picking up some fun/​new beer for my husband, or getting together a selection of wines for an evening party. One of the best parts is the prices! I have yet to find a wine and spirit shop near me that has prices even close to the Wine Château’s.
Overall a very well managed and beautiful establishment. The selection and staff is very high above average and I wouldn’t trust to shop anywhere else. Deserves nothing less than a 5 star review!

Wow! This wine store is great! I was in the area for my friends birthday party. We decided to pick up some Bourbon and wine, this place was recommended by some of my friends at the party. They have a wide selection of wine and bourbon. My favorite bourbon is angels Envy. We also picked up some cabernet. The guy working at the store is very helpful i forgot his name, he gave me a tour inside the store and guided me for some suggestions. One thing that really caught my attention is that they have wine tasting for the guest. Luckily, I got a chance to try some of their wines. I ended up buying some extra wines and whiskey for my house.
Over all my experience is top notch! Great service, friendly staff and very clean environment!
This Wine store is deserved 5 Star from me highly recommended cant wait to come back!

The only reason I’m giving it 3 stars is because they had what I was looking for. Though, how I actually came to find the wine is what irritated me about the experience. Walked in, and I think it’s important to note that I was dressed as a student: nikes, yoga pants, peacoat, backpack. I was specifically looking for my favorite wine Domaine Faively’s Pinot Noir from Mercurey, France: Clos des Myglands (2003 – 2008). I was in the pinot noir section in the main area and only saw ones from Cali which I don’t care for. So I asked one of the associates. «I’m looking for a pinot noir from Mercurey, France — the domaine is Faively– known for Borgogne (Burgundy region) wines. If you have anything from them I will probably either find the one I’m looking for, Clos des Myglands or find a similar burgundy wine from Mercurey which would be comprised of primarily pinot noir grapes. Basically anything close to a full french pinot noir, but it has to be french» He brought me over to the Cali wines again. He offered me a $ 20 bottle of some silly-​named «pinot noir» and emphasized how cheap it is. I don’t care how cheap it is, I mean I want it to be reasonable but I also want to buy what I’m looking for. What I wanted costs usually anywhere from $ 50-​$ 90. I asked «Is this even from a single estate?» He said «Yes it is.» And it was actually just generic «Monterey Red Wine, 60% pinot noir –WHAT LOL? Not even close. I asked, «Don’t you have any French red wines from Burgundy?» to generalize, because I know that region is exclusively known for their pinot noir. He goes, «No I don’t think so».
So I walk around a little and see a huge glass doored room behind the cashier and walk in. Bottles from different regions in Europe lined the walls ranging from $ 30-​$ 500+, there were over 8 burgundy red wines. And there it was! (Well, kinda!) DOMAINE FAIVELY’s Burgundy red wine, primarily pinot noir, 2003!!! form Mercurey France! I had been looking for weeks and they had the second best thing! It was only $ 40! It was too high up for me so I went back to the associate and said «Hey can you help me grab the bottle I was looking for? I’m too short and you guys had so many wines from Mercurey, why didn’t you tell me there was another room?» He looked like he saw a ghost, I showed him the bottle, he got it for me, I checked out, and then he snarkily said «Yeah if you tell me the name of the wine maybe I can find it» UHHHH? lol I was very specific and even offered my acceptance of more generalized options from the Burgundy region of France.
Great selection, reasonable prices, but the associates are clueless. If you know your wine and have a background in wine studies you’ll notice some very decent finds in the glass room. Personally I felt a little offended that he didn’t show me to the room. As a customer I felt a little discriminated against for the way I was dressed, because it is no indicator of how much I am willing to spend, especially if the bottle I asked for is typically priced over $ 50. Or maybe he thought I was going to steal something because I had a backpack on me from studying in the Starbucks next door, I don’t know. Either way it’s not right to make assumptions about your customer. I asked for a very well known premier grand cru pinot noir from its most famed and reknowned region where the grape grows at its best, and I was propositioned the cheapest crap bottle of blended red. It might be a good idea for them to read up on not only the wines but proper customer service etiquette. I would only go back for the wines in the imports room.

Nice selection of Whiskey and the best prices in the area. I only buy my whiskey’s and single malts here.

FedEx said the return would arrive on ¹²⁄₈ so called Wine Château to follow-​up on this date. This new person on the phone said the last person «didn’t hit the resend button» for the order and so it was never scheduled for re-​delivery. They said they’d deliver via FedEx 2^nd Day Air. Checked online, it says FedEx GROUND for ¹²⁄₁₁.
Continued disappointments.
BTW — ordered wine from Wine Insiders LAST WEEK and it was already delivered YESTERDAY via UPS.

On ¹¹⁄₂₀ I placed an online order. Once the tracking number was received, UPS said that they could not ship it. The Wine Château representative on the phone said it was being reshipped. That was a lie. I’ve sent several emails NO response. I got the run around for a few days and after several emails… I FINALLY received an email stating I would receive a refund. This was EXTREMELY disappointing. I can’t believe that you can have an online company, and not deliver the services and goods promised!!! :/
¹²⁄₅ Finally, to add insult to injury… I received this…
«Thank you for your recent purchase from Wine Château!
We invite you to rate and review the products you purchased or share an image that would benefit other customers. Your input will help customers choose the best products on
.
It’s easy to submit a review – just click the Rate & Review button next to the product.» bahahaha

Love small New Jersey wine shops! The wine Château in Piscataway always has some great gems. Every time I visit my In laws I have to stop in

I was at Wine Château Colonia to get Hennessy 250^th Anniversary edition. It was out of stocks and i was advice that they have one bottle left here in Wine Château Piscataway. My first time here today and i was very impressed by customer service, I meet the manager name Raj and he personally assist me. Place are very clean and they have huge selection of everything. I definitely coming back!

This store is a real wine store not just like any Mom and pop store. The varieties I find is amazing. Previously, I had to run around to different locations as some items are not being carried by a store and I had to waste time. This is the best store as only this store has many many varieties of wines, spirits and even beer.
The staff was quite professional and person name Raj recommended me few good wines which was quite palatable. I saw the prices were too good as compared to other stores.
Very neat and clean store. No boxes are put outside as in other stores. The wine is same but the way it was organized shows they do not only sell the wine but a good expression for the love of wine. I saw there were kegs too which I do not see in most of the stores.
And here comes the fine wine room. I have never seen this beautiful wine room like this ever before. Dazzling marble floor with nice chandelier, light music with place to sit. This room is really mesmerizing! I asked them if we can rent for parties but they said you can just enjoy when there is wine tasting event. They said for sitting with opening wine/​spirits of you choice, they have opened a new lounge named Le Malt in colonia woodbridge. He gave me a brochures of that restaurant and I can’t wait to go there with my husband when he comes from tour.
At the end I would say you must visit this store. My overall experience was quite satisfactory and I will recommend this to all of my friends and families. Great prices, knowledgeable staff, amazing variety ample parking. If I need any booze I know where to go now!

I was passing by Long Horn restaurant in centennial ave in Piscataway and saw winechateau sign. I am familiar with this name and wanted to see how this one stands in my view.
First thing, parking was not an issue. It is surrounded by restaurants and other shops.
Went inside and was warmly greeted by person name Raj. He was quite friendly, knowledgable and courteous. I took a stroll of the store and saw big selection of craft beer, kegs. This location is also well maintained like other locations. Huge selections of scotches and single malt. The racks are full with hand selected wines properly displayed in racks with organized departments country wise and variety wise.
Super clean floors and counters and elegant looks.
Prices are really competitive and much cheaper than the nearby stores. I asked Raj how come are prices are so low. Is there any catch? He said they have 4 more stores and very popular website called
with a huge turnover where they ship to almost all states.
Aah, so that is the secret of good prices because they buy in bulk and get the cheaper prices and pass on the savings to the customers.
Another amazing surprise there is a fine wine room with classy look and almost all high end wines. This is really beautiful and amazing room, light music, stylish lights, marble floor. Kudos to the imagination of creator of this room. You will not feel like going out of this wine heaven!
Bought few scotches and single malt and recommended wines and good memory. Feel of that room is priceless!
Overall this location was more than expected. Beautiful store, good prices, great selections, ample parking and personal touch of the employees, I cannot think of what else can I expect from a wine store.
I am impressed and I do not find any reason of not giving less than 5 stars.
Excellent!

Very good costumer service ask for Ritu she so nice and fun and do right what I order

Ok the reason I didn’t give it 5 stars is because they were late with my order and didn’t tell me that one of the products were not stocked at the time of my orders. I had to call to ask what was going on. No biggy they helped me out right away. I ordered 9 bottles and since I live in texas had to ship them to new mexico and well nothing was broken everything looked good and was packed really good. I would deal with them again

This review is long overdue. I ordered from Wine Château numerous times both to my home in Westchester and to my Summer House on Fire Island. Every delivery (some of which were as large as six cases of wine and spirits) not only arrived sooner than I anticipated, but the customer support kept me in the loop every step of the way. For example, if one bottle out of a larger order was not available to ship at the same time as the rest of the order, Gary, one of their great customer service reps, would call me and ask if it was okay to send the order separately so as to expedite delivery. THAT IS BEYOND AMAZING CUSTOMER SERVICE! They preemptively anticipate what will make you happy and go above and beyond what is necessary to do that. For my dozens of orders with them, I have never once been disappointed.
Aside from the exemplary customer support and shipping, their selection and prices are outstanding. As a hobby, I greatly enjoy mixology and am delighted when I find spirits here that I can find nowhere else online (or when I do, for a price anywhere nearly as low as at Wine Château). They enabled me to make many tiki drinks over multiple Summers on the beach thanks to their incredible selection and great prices. Also, their rewards program gives me discounts on purchases due to prior orders! Added bonus!
Whether I am buying in bulk or simply a few bottles, they are my go-​to destination online for shipping to NY. Even during peak season, their prices on Moet champagne (a favorite of myself and my closest friends) is consistently the best not only online, but also in brick and mortar liquor stores near me. And speaking of discounts, when they have a sale… WOW!!! You will get savings that makes your jaw drop. There were orders I made that I could not believe the prices I paid for top shelf spirits, champagne and wine. How they are able to offer such competitive prices is beyond me, but I definitely won’t question it since it’s always been a major factor in why I select them over their competition.
While I have never visited any of their locations in person, my extensive online ordering history gave me enough experience to justify a review. Their website is super easy to navigate and actually will suggest items for you based on your searches that are bottles you very well may end up buying! Often, I find this happening to me, and, after trying one of the aforementioned suggested spirits at home, I am blown away by a new discovery I would not have made otherwise.
tl;dr: Wine Château is my go-​to online destination for wine, champagne and spirits due to their IMPECCABLE customer service, rapid shipping, vast selection and insanely competitive prices
Sean

Do not be fooled into thinking that this is anything other than a run of the mill liquor store. They call it Wine Château, trying to make you think they know something about wine. I shopped on their website to find a specific vintage of a specific label of Oregon pinot noir. It was listed, I emailed to confirm that they had it, «Andy» the online customer support representative, confirmed that they did. It looked like this would be a great experience, just drive over and pick it up from stock. When I drove to the store, I asked the checkout girl where I would find Oregon wines. Her exact words were «I wanna say they’re in aisle 4 or aisle 5». In other words, she had no clue. So I looked in aisles 4 and 5, and not surprisingly, they were not there. So I said «what’s your next guess?». She called out to a Hispanic stock boy, calling him «Amigo», and he came over to «help». When I asked him for Oregon wines, he took me to the organic wine section. Three times I said to him «Oregon, not organic», and he just smiled and pointed to the organic wines.
I next encountered a well dressed guy with lots of jewelry who appeared to be a manager of some sort. He was able to direct me to the Oregon wines (I counted three in total), but they did not have the vintage I was looking for. When I told him that «Andy» from customer service said they had it in stock, we went to the checkout area, where he started searching the inventory on the computer, telling me «we probably keep it in the warehouse, I can get it brought over». He searched and couldn’t find what I wanted. He tried calling a few people on the phone, none of whom answered. Finally I just told him to forget the whole thing.
Shopping online at their very nice looking site, then going to the very nicely built out store and dealing with the «help» yielded nothing. It’s just a fancy looking but nothing special liquor store. I will not be going back, and I’ll tell everyone I know that it’s just a well dressed beer store.

Haiku:
The place I always go
Is the good ol’ wine château,
For great wine and beer.
Liquor also found here,
The place is kept neat and clean
You know what I mean…
Prices are okay
Check-​in deal goes a long way
Very satisfied! :)

Good online prices – often lower than in the store and covering many more varieties of wine. Nice spacious store.
Note that online orders for store pickup take a while – I think they buy the wine elsewhere and have it shipped to them.
Courteous staff. In store prices are reasonable, but not as cheap as online.

My favorite liquor store in the area! Doesn’t have that skeevy cramped feeling that most liquor stores have. Excellent prices and wide selection, layout is easy to navigate with wide aisles and good lighting.
Employees are knowledgable and nice, and there is a rewards card! They also have wine tasting in-​store on certain days and social events in their «lounge» — have seen some advertisements on their door.

Wine Château is my favorite liquor store.
They have a great selection of beer, wine and hard liquor. I often try beers from here that I haven’t seen at any other liquor store. It’s great to catch alcohol tastings on the weekends too.

Supermarket for adults… drinkers that is. The décor is really cool, I like the bi open spacious isles filled with wall to wall liquor. Great selection of all types of liquors, wines, champagnes and beers.
The prices are reasonable and they offer the ability to gain points as a member of the place. The registers are cool but I am a technology buff so that intrigued me as well. Overall I am a fan and will be back to rack up on the booze.