Livingston Rec Center

So, I’m a Rutgers student and a young mom. I just finished some exams so I was trying to get a little bit of me time, so why not get my eyebrows done?! I walked into the Rec Center around 10:45 a.m. and asked when the eyebrow threader would arrive. The receptionist informed me that the first appointment was at 11 a.m. and she put me in the book. Cool. Fine. I waited about 25 minutes until it was 11:10 a.m., so I went back to the receptionist and asked where the lady was. She proceeded to tell me she would call her and find out. After calling, the fitness coordinator had explained to both of us that the threader does not start until 11:30, and that the system had not been updated. So by this time, I will have waited a total of 45 minutes (in this time, I could have grabbed a quick breakfast.) By the time the threader came, I was taken back to the spa room and she started talking on the phone and ignoring me. When she was done threading my eyebrows, they looked ‘decent’ but upon further examination after leaving, I realized I now have to tweeze a bunch when I get home. She also told me before I left that I will need another session. I could have waxed my eyebrows for free in ONE session (my mom usually does mine, and she’s not even trained in this field) and they would’ve looked much better. I guess you get what you pay for. However, I feel as though I should AT LEAST be refunded for the pointless wait. Doing my eyebrows on my own next time.