Paws Inn Paradise

Great services there and the people are very nice

Go to place for dog boarding ! I’ve worked there for 6 years and I trust my dogs with my coworkers. Plus I love seeing all the animals come in !

The owner has the worst customer service skills. The owner is so grumpy and rude to both customers and his staff. I think they are overwhelmed. They used to be so friendly. Last visit it seemed like everyone wanted to be somewhere else, even the owner. No one stays in the day care rooms with the dogs to break up aggressive behaviors. Watch the cameras and see yourself.
There is another review you need to read. Click the «1 review that is not currently recommended» and be sure to read. I wish I had seen it before I left my dog here.

I have been going to Paws Inn Paradise for almost a year. I bring my dog there at least 2 times a week for daycare and for about 5 months we would leave him there one night a week over night so he could play with dogs and to wear him out. (He is now a 1 year old pure bred German shepherd) I was referred to this place by my neighbor. His dog LOVED this place. He said it had webcams so you can watch your dog, it’s all indoors and the staff is always there to watch and make sure everything is ok. I have NEVER had an issue with this place. When I arrive, everyone knows my dog and they greet him instantly. About a month ago I dropped him off on a Saturday morning so I could run some errands and so he could play. About an hour after I drop him off, I receive a call from the owner telling me that my dog was aggressive towards another dog and that they had to remove him from daycare. I was shocked. I take this dog to dog parks all the time and his best friend is a little English Bulldog. I have NEVER seen my dog aggressive. I tell the owner, Ron I will be there in ten mins to get him, and that I am extremely sorry that he was aggressive and I hope that he didn’t injure anyone.
On my way there I call my husband because I can’t fathom that my dog could ever be like that. My husband agrees that Bishop isn’t aggressive and he feels like it’s a miscommunication. As soon as I arrive to Paws Inn Paradise, Ron greets me at the door and tells me that he is sorry but there was a mix up. It was not my dog that was aggressive; it was his doppelgänger that got out of control. Which at the time I was extremely relived to hear that my dog was in fact not the aggressive dog. He apologized and said that he would not charge me for day care. Well, I was under the influence that there is a NO AGGRESSIVE tolerance at day care. Meaning if your dog gets kicked out for fighting, your dog shouldn’t be able to come back. ESPECIALLY if he a repeat offender. I came back Saturday evening to get bishop and who do I see in the daycare room with all the dogs? Bishops doppelgänger, the same dog that was kicked out hours before for being aggressive.
Fast forward. This past weekend, I dropped my dog off Friday for his regular day of daycare. Saturday afternoon we took him back and left him there over night. Early Sunday morning we pick him up. My dog was absolutely exhausted and I didn’t think anything of it. Monday my husband and I came home from work and notice a mark in between my dogs ribs. We immediately jump down to the ground to examine what it is. To our surprise, we find a hole in between his ribs. I don’t know what caused it. It appears to look like a gun shot wound but I know it isn’t. We panic and rush him to the vet. On the way to the vet I call Paws Inn Paradise to see if there was any record of anything. (They are suppose to record incidents and are suppose to inform you of anything that happens) The girl I spoke with put me on hold for about 5 mins to go check the log of the weekend and to ask someone who was there. She tells me «This weekend was actually a pretty calm weekend, we had no fights and everything went smooth» I asked her to have the owner call me as soon as possible because my dog was inured and I want to know how this happened. About ten mins later Ron calls me. I ask him what happened this weekend and he says «well your dog was aggressive all weekend; he was being a bully & picking fights with other dogs we had to take him out of daycare and put him in a private room»
Well first of all, if he was in fact aggressive, why did the girl I speak with not have it in her record? Why was I not informed of his aggression and further more why was I charged for daycare if he was in fact not in daycare? Ron tells me that it is not their job to baby-​sit these dogs every minuet of everyday. Is that not what dog daycare is? If I wanted to have my dog unattended all day I could just leave him at home. I pay for DAY CARE so you can keep an eye on him. At this point I am completely out raged by their negligence to my animal. I easily spend $ 400+ a month at this place only to find out that it is a dog free for all. Ron tells me that hes sorry that my dog is injured but it is not their fault. I hang up because I am extremely upset and disappointed. We finally arrive to my vet who thankfully rushed us through to be examined. They said that they can’t tell what caused the hole but they said it happened probably Friday or Saturday by the amount of healing that has already taken place. They said it was infected but since it was already healing he didn’t need stitches. They shaved the spot and cleaned it out, gave us some antibiotics and the cone of shame and we were on our way home. Thankfully he didn’t need stitches but at the same time this establishment shouldn’t have been so negligent toward my animal. My dog should not of had to of gone through this and I should not of been responsible for the bill.

My vet office referred me to Paws In Paradise. During a drop by visit, I was given a full tour and fell in love with the staff and their loving personalities. The deal was sealed when they told me about their online cameras and that I could check in on my 3 fur-​babies from an app. I dropped the kids off at 7am and was welcomed to take them back to their room to get them settled in. My heart nearly melted. After a 5 minute round of hugs & kisses to my crew and of course treats, I left for a weekend trip knowing they were in excellent hands. I’ll admit that I checked on them like a mad stalker, but I didn’t have any stress. I watched them shred multiple blankets, get fed right on schedule, and go out to the artificial grass run (they are allergic to real grass) for multiple potty breaks! Tails were all wagging and my babies looked super happy! I’m a fan of Paws In Paradise! I will be back every time I have to leave town. If you’re an over the top concerned dog-​mom or dad, no need to search further. Your babies will be well cared for.

The people at Paws Inn Paradise are wonderful! The facility is huge. They have indoor and outdoor areas & a pool! I have just started taking Khloe there for Doggie Daycare 5 days a week. Its alot of stress off of me knowing that my girl is playin with her buds all day instead of cooped up at home.