Men’s Wearhouse and Tux

I’m surprised to see the negative reviews on here. I shop here every few months and honestly I’ve received amazing customer service every time.

AVOID this place. Especially if doing tuxedo’s for a bridal party.
I echo «The staff here is incredibly rude and unhelpful.» Felt like I was hassling them to measure me to rent a tuxedo.
When I called that the woman messed up, putting me in as the groom and charging me an extra $ 40, the manager, said I had to call the groom/​bride to fix it. Then the manager, Phil, hung up on me when I replied back. It’s that mentality that sales assistance have as well. Call it the tone at the top.
This branch does not deserve to be in business, especially with manager’s like Phil… or at least that;s the name he used when I called.
Do yourself a favor and drive the 20 miles to Columbia, Baltimore, Westminister or Glen Burnie.
AVOID or be warned.

The service is a bit confrontational. Pleasant, but pushy. My salesman was a fast talker, and stretches the details on alteration fees to close our deal. I didn’t mind paying the extra $ 70 bucks b/​c they were great suits.
They are convenient and reasonable in price, but their sales lack polish due to the sidebar conversations with their other salesmen. This could be perceived as a turnoff.

The staff here is incredibly rude and unhelpful. If you walk in, you will be ignored, if you ask for help from employees who appear to be simply sitting behind a desk, you will be snapped at, and told that they are already helping someone.
This has been my experience with this Men’s Warehouse on three different occasions. Just drive 20 minutes up the road to the Westminster location and save yourself the hassle.

Men’s Wearhouse is pretty much one of those places everybody goes at least once to get a tux or suit for events like weddings and proms. I was a part of a friend’s bridal party and therefore got a tux from Men’s Wearhouse. I got fitted from a different location but due to location and some logistical issues, I came here to return it.
It was a strange experience. I enter and nobody really rushed to help me… I had to find an employee to help me. Normally, that wouldn’t be a problem, especially at a store like Men’s Warehouse, where the workers are all dressed impeccably and professionally. However, all the employees when I went were wearing football jerseys, which was why it took me a little bit to figure out they were employees and not random customers.
They took back the tux without any problems and such (actually they just took it without even checking to see if everything was present and in good condition), though the whole transaction was done without much words being exchanged either. I just gave them the tux and was handed a receipt. I was a little confused and had to ask «so am I done here?» to confirm I everything was taken care of.
Maybe it was an off day. But it was such a bizarre experience here. I don’t go to Men’s Warehouse often but I’m thankful that this isn’t my normal «to-​go» location for Men’s Warehouse because it was just strange.

I came to this store with my parents to get some new suits for a job I got after I graduated from college. Because I’m smaller in stature, I already had in mind the fit that I was looking for so that I didn’t look like a five-​year-​old kid wearing my «dad’s» suit. But after explaining to them what I was looking for, I was repeatedly told that my preference was unfashionable. After I tried their recommend style, I was humiliated for looking like M.C. Hammer in the pants they gave me. They told they could have it fitted, but when I explained to them the trim I preferred, they questioned my sexuality and repeatedly harassed me for not knowing anything about suits. I stopped taking their insults and left the store and went to Macy’s. I picked my own suit based on the trim I was looking for and now everyone at work constantly complements me for my suits. I stopped trusting other people for fashion advice ever since. Thank you Men’s Wearhouse for boosting my self-​confidence.

Rented a tux here for a wedding. Everyone in our wedding party had issues with their tux. My shirt was way too big, and although I was measured I was told that they did not have fitted shirts! On a tuxedo? I am paying to rent a unfitted tuxedo? Another tux had a neck that was way too big, again, they couldn’t fix it apparently. The last tux had the jacket cut wrong. I don’t know why they take your measurements if they are just going to give you whatever they have lying around anyway. Very disappointed, I won’t be back. I DIDN’T LIKE THE WAY I LOOKED!

Had to rent a Tux here for a wedding. Yikes. The pants were huge, like clown pants. I was pretty sure I could fit two legs in one pant leg. The shoes here pretty grungy inside, had to wear two pairs of socks and sprayed fungicide.
Also, the service here could use a little work. Common courtesy to start.

There was a reasonal amount of staff considering many of them were assisting prom kids. Available is tuxedo rentals/​sales, shoes, slacks, casual shirts, jackets, suits, fittings, customization and more for men going for the sharp, well put together, grown and sexy look. Helpful staff if you’re lucky enough for them to approach you somewhere on the sales floor and ask if you need assistance. Being welcomed and offered help was not a problem, whether I was a female in a men’s store and that the prom kids were in full swing.
The store is well organized and clean. Everything is laid out for clear view, so it shouldn’t be too intimidating even for a first time buyer. The prices in my opinion are somewhat steep, but the higher quality materials obviously mean something. The shelves of button down shirts ran about $ 60 and up, my opinion that’s high! BUT if you’ve got the extra buck and do want better, long lasting quality you may have to dish out the pretty benjies. Recommended to the men who rock this style! See pictures… Go Men’s Warehouse