Sherwood Forest Resort Cabin Rentals

Beautiful mountain views! Clean cabin but terrible amenities. Also, parents of small children beware there is about a three story drop from deck. If kids climb on edge of hot tub, it can be quite dangerous. They have a pool. Great! But wait it’s slightly green when we get there on Sunday. By Wednesday, frogs are floating in it and it’s a lot greener. The pool guy shows up around 11:30 and evacuates the pool. People are actually swimming in it. Pool opened at 10:00 so no telling how long they had their kids in this very disgusting pool. Gross! We skipped pool and went in hot tub which was nice and clear. The pool guy says they only come 3 times per week and management doesn’t care what time he gets there. All of his other clients want him there before 9:00am. The pool was closed for at least two days. Not a priority for this resort. It has a hot tub on the deck so you can enjoy the magnificent mountain views. Wait a minute, the hot tub isn’t working. We call the 24 hour service number and someone comes out quickly. He says it’s fixed. Great! Next day, we go to try out the hot tub. Not working again. Guy comes back and spends more time and now it works great. If that’s not bad enough, our last night we come back from dinner and air conditioning doesn’t work. It’s 88 Degrees in our cabin. You can’t open the windows because they don’t have screens. Call 24 hour service and leave a message but no response. We land up leaving and getting a hotel. This was our first time to the smokey mountains. There have to be better places to stay considering the cost of these cabins.

My family spent 5 days here during the end of December. The cabin itself was a nice design for our needs. We had four couples staying in four bedrooms. Two of the three bathrooms were easy access. There was a combo washer/​dryer outside the downstairs bedrooms. The bathtubs were jacuzzi tubs and the 2^nd story deck had an outdoor jacuzzi. The kitchen was small but adequate for vacationers. Plates, flatware, glassware, and basic cooking instruments were all present. Towels and linens appeared to be freshly washed. There were two wrap-​around decks with rocking chairs, tables, and a grill. Decorations were pleasant, not gaudy. Our unit was well furnished with three couches in addition to the numerous bar stools, kitchen chairs, and arm chair. There was a gas fireplace in the second story living room. Two televisions (plus another in the third floor bedroom) and a number of board games offered plenty of entertainment. Downstairs had its own, separate climate controls. The view was pleasant although these cabins are tightly packed. It was far enough from the lights and noise of the main strip in Pigeon Forge to give a sense of semi-​seclusion.
It does seem a little run down. One of the rocking chairs was hazardous to sit on. The pool table was in miserable shape. Bathroom vents need to be cleaned. The grill was a mess. We couldn’t figure out how to get the gas fireplace to fire up (that may have been user error, but there were no instructions). The comforter on our bed was falling apart. The carpet downstairs was starting to look torn-​up. There appeared to be pet hair ingrained in the carpet as well. The washing machine made all sorts of strange noise when used. The instructions on getting to the cabin were unclear; a big problem when it’s dark out.
Overall I felt that the good outweighed the bad. I can see noisy neighbors being a problem, but we didn’t encounter this. There are more units being built when we stayed there and it looks like this may go on for a while. Still, it was nice to look out at the mountains to see the morning sun illuminate the waves of trees and ridges. On clear nights you can sit back in a rocking chair, turn off the interior lights, and do some star-​gazing.

A group of 6 of us stayed at the Treehouse for two nights and it was terrific! There were 2 bedrooms and a pullout couch, and the house was very spacious. It was very private, which was nice when we used the outdoor jacuzzi. When arriving, we had some difficulties actually finding the cabin, but we got there eventually and had no issues with anything afterward. Would definitely recommend staying here for a peaceful getaway and a beautiful mountain view.

I’ve been to Sherwood Forest Resort 3 times now, and I have never been disappointed. The cabins are clean, nice and well decorated. If the weather is bad and you don’t want to go out and do anything outside, you don’t mind at all because the cabin is so nice to stay in.
However, you do trade a bit of privacy for amenties. Not that the cabins are not private, they are just all in a row and close to each other. I didn’t mind at all! The staff was friendly and helpful. The kitchen is well stocked with utensils and paper towels and pots and pans to cook with. There was also a hot tub and a jetted tub in the master bedroom.
Make sure you get a cabin with a great view of the mountains. It’s all totally worth it to look out from your porch to see the great view! I love this resort!

Stayed here on my honeymoon in Lance’s Loft and really liked the cabin itself. Plenty of amenities; more than we even needed. We spent the majority of our time out doing stuff so were really only there in the late evening, but we did stay in one night and cooked on the grill, used the hot tub, pool table, etc.
The view was wonderful and we could watch the sunrise each day from the kitchen table. The units are VERY close to one another so don’t expect to be tucked away in a private area of the mountains. You can hear your neighbors yelling at the wildlife quiet loudly, for example (more on that later). We researched the location and I knew this was a row of cabins side by side, but the view was worth it. And like said we were gone most of the time anyway so we treated it more like a B&B.
I do have a few complaints though. One, the instructions for getting into the unit were very unclear and we were unable to operate the strange door lock upon a late and tired arrival. The directions (when read by two (tired) engineers) were completely confusing and counter-​intuitive. We ended up having to wait for maintenance to come out as we deduced that the entry code must have been incorrect over the phone. At least during the 15 minute wait for someone to drive up to cabin we were entertained by three of the most brash raccoons I’ve ever run across. At first they were cute but than after 3 days of those little bastards running around outside, approaching you while grilling on the deck or sitting in the hot tub I was ready to find a .22 and go native for dinner.
The other major issue was that the only toilet in the cabin worked about ¹⁄₃ of the time. I called maintenance about this on the first day and expected it to be fixed while we were out, but we came back to the same problem. One does not want to plunge toilets on their honeymoon, so I was a little less patient with them than I normally would be. After a few phone calls I was told it would be taken care of the next day, which it finally was. The feedback I left to them in their survey was never responded to and during checkout I wasn’t offered anything more than a «sorry about the inconvenience».
For these reasons if/​when we decide to stay in the area again we’ll look for another location to stay.

Is it possible to earn negative stars?!
My girlfriend and I were looking to spend a romantic weekend for Sweetest Day. We pull in to the «resort» and all of the cabins are on top of each other. Zero privacy from the neighbors. For the $ 200 a night premium we were expecting a little more.
When we walk into our cabin it is immediately apparent the cabin hadn’t been cleaned. The website warns a few lady bugs will get in when the weather cools off, I stopped counting at 100. There were also bugs and scum in the jacuzzi bathtub. Literally needed a shower after. We were then greeted by a dozen cobwebs.
When we finally got to bed the blanket provided had dried bloodstains all over, we weren’t bleeding… To top it all off, around midnight we were awoken by a furry guest! Now I like backpacking and am used to having wild animals around me, it’s a little different when they’re in the walls of your cabin. My girlfriend was freaked out by all the noise the raccoons were making scratching at the wall by the bedroom. Because they were in the wall, when I tried to scare them off, they would just fall down below the floor. Only to climb back up minutes later.
After speaking with the staff, a cleaning lady came for the cobwebs and lady bugs, we got a new blanket, and they said pest control was on the way. This is the second night and our furry guests are back, with friends. We tried calling the emergency maintenance number but apparently having animals in the walls doesn’t constitute an emergency. Rest assured bed bugs are covered.
We also received a terse email from Management saying they were glad we stayed and sorry for the inconvenience. Way to make things right. We won’t be back again.

My boyfriend and i stay at a cabin for the
was a last min. decision. however the price we paid was excellent. the cabin was well clean well prepared fullly furished. The couch was a lil bit dirty but over-​all it was a excellent stay. The neighbors was soooo friendly we love that. Very quiet nice get away. Excellent view of the moutains… Not far from downtown. Check-​in was fast&friendly.We will be def visitingcozy bear again. Thanks for the stay.

We tried to tell the office that the cabin floors were not done when we got there but the service desk told us to write it down and they didn’t offer to get someone to clean the floors since we checked in when they were about to close for the day so, my husband had to pull the upright vacumm out and clean the floors from dog hair and lint, and there were also cobwebs behind the wires of the tv and end tables in everyroom. They didn’t care nor credit anything back to us after several calls to the rental office. And we gave them a bag full of items found on the floor of the dining room table and pool table and under the living room chairs. That’s how not clean the floors were in the cabin. Plus the bed sheets were too small and stains on bedspread. So be careful and look at other places to stay since they do not care about making you happy during your stay! They also changed the cabin we chose to two different cabins before we even got there so, we didn’t have the cabin we wanted. Screw ups.
the hot tub lid was so dirty we did not dare open it up
plus they add a few of $ 25 to clean it whether or not you use it
we will not go there again since they don’t want or care about the service

My husband and I rented a cabin over Valentine’s weekend for a relaxing, romantic getaway. We found a cabin on Sherwood Forest’s site that looked beautiful and was described as the most private cabin they had.
Well then wasn’t it a slap in the face when we drove in, and there were rows upon rows of cabins crammed in right next to each other, including ours. There was nothing private about it.
Well, we thought, at least we can enjoy the hot tub on the deck. Wrong again! The hot tub was not on the deck, but right next to the road leading through the community. Any time a car drove by heading up the hill, the hot tub was right in their headlights, AND every passing car set off a motion detector light right over the hot tub.
So much for peace and quiet too. The cabins around ours were full of groups of people having boozefests. More power to them, but sound traveled very well due to both the geography of the landscape and, I’m sure, the failure of Sherwood Forest to use quality construction materials and even moderately sound-​reducing windows. With all of our windows and doors closed, we could hear everything going on next door in our bedroom. Happy Valentine’s Day, honey! What a mood-​setter!
To top it off, the place wasn’t even cleaned adequately. We found numerous dead bugs, and our jacuzzi tub had pink scrum all around the water jets.
When we informed them we would be leaving early and wanted a refund as the cabin did not at all match the description on their site, we were given the brush off. We ended up reporting this to our credit card company, complete with original description on the web site (it was actually changed after we complained, but we luckily had a print out saved) and pictures of the actual goods. Luckily, we were given a refund for everything except the initial deposit.
If you are looking for a place to have a big party with a bunch of people in a completely non-​private setting, this really would be a good place to go. If you are looking for solitude or romance, run away — this is not the place to look.

I may have given two or more stars for the inside of the cabin itself, but as a rule of mine, hospitality in a hospitality business trumps all.
I was here for some good sleep and a quiet place to do some new thinking. It seems neither of that will happen in the remaining three days.
Acorns. Acorns are hitting my tin roof with a bang every 10 minutes or so. I know, you might think it’s a «tink-​tink» and that I should relax about it. I’m generally a pretty relaxed guy. But this sounds like an entire little league team is throwing their practice balls at my roof.
I kindly requested a move to another unit for my remaining three nights. The girl at the front desk was told by her manager in anticipation of my request that they will not move me. They can only move people in case of «an emergency.»
Dear hospitality business owner:
I came here for sleep and quiet to work. I’m getting neither of what I came to expect from you. You don’t consider that an emergency?
«It’s nature.» They said. Yes. It is. Those of you who know me know I love nature.
A raccoon running wild in the cabin is nature. Overgrown weeds preventing access to the door is nature. Unpruned trees slamming against the cabin is nature. All three of those are considered nature, yet you’d address those issues, I’m sure.
I’m not asking they get a forestry crew to prune back the trees right now. I’m asking them to help me make the most of my time here. I left my number at the front desk for the manager to call me. I am not expecting my phone to ring.
They know they can make this right for a customer and they are very much choosing not to do so. That’s a 1-​star hospitality company.
And final word of warning — just keep this in mind while viewing their properties: Compare their website photo of my hot tub:
To one I just took at just a bit of a different angle to capture more of the parking lot it faces:
If in the next three days something turns around, I will update my review accordingly.